Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 699 Reviews )

98% Would Recommend
Latest Review 6 days ago

Reviews


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Christopher H.
Bakersfield, CA
Lexus ES 330
Verified Customer
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12/04/2019 Category: Service
Christopher said this business is thorough.
This review was collected via phone interview by Customer Research Inc.

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Miriam S.
Lamont, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Spoke with Celrino. He said the business gets him in even when he does not have an appointment. When he gets there they are available. They do a good job.
This review was collected via phone interview by Customer Research Inc.

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Keith K.
Bakersfield, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Keith said they have good service and they are quick.
This review was collected via phone interview by Customer Research Inc.

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Mark M.
Bakersfield, CA
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Mark said the employees kept their word when they said it'd be done by the end of day and he appreciates their timely manner. He said the service was done well and he appreciates their work.
This review was collected via phone interview by Customer Research Inc.

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Maria B.
Bakersfield, CA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Maria said she was very happy with the service. She stated there was an issue with the facility not having any parking available, and was pleased with the way the staff dealt with it and accommodated her.
This review was collected via phone interview by Customer Research Inc.

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WALTER R.
Bakersfield, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019
Caddy
I have been going to Blue Ribbon fir 35 years, and would not continue unless I trusted them

Verified Customer
Bakersfield, CA
Ford Mustang
Verified Customer
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10/30/2019
a/c problems
Blue ribbon is a great automotive repair shop. My A/C would cut in and out randomly. No one could figure out what was wrong at the other 2 other shops i went to. Halie had me in and out in no time and the work was performed to my standards in such a reasonable amount of time. The technicians showed me the blower motor connector and the wires were burnt on the connector part. The fact that the technician came in and showed me the part i was even more happy knowing i had the visual seeing this part most definitely had to be replaced. My total came out to a few hundred dollars and it was well worth it. Thank You Blue Ribbon.

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George F.
Bakersfield, CA
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10/26/2019
Awesome shop
Came in and Mike the owner himself did my smog. Great service as usual!!! Don’t go anywhere else

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Ryan D.
Bakersfield, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Ryan said the staff helped him right away and that he was in and out with no waiting.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bakersfield, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019
Wonderful people
Super friendly people and very helpful. Haven’t had any bad experience with them and they have helped me fix things other shops have messed up.

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Kareem L.
Bakersfield, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Kareem said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

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BURTON B.
Bakersfield, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019
Great service performed in a timely manner.
We took my truck in for a smog check and they did it in a timely manner. The person at the counter was friendly and helpful. She made a few suggestions that the tech mentioned we might need service for soon. I was very satisfied with the service provided.

GJ
GARY J.
Bakersfield, CA
Chevrolet Impala
Verified Customer
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09/28/2019
Smog check was completed in less than thirty minutes while I waited.
The day I went in things were not that busy, so there was no waiting. Smog check was completed, my vehicle passed and I was out of there. You can't ask for more.

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Barbara M.
Bakersfield, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Barbara said that the experience was wonderful.
This review was collected via phone interview by Customer Research Inc.

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HERMAN M.
Lamont, CA
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2019
friendly service
Friendly and good service that’s why I keep going back

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CHADRICK M.
Bakersfield, CA
Scion xB
Verified Customer
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09/20/2019
Great service, quick and easy
Customer Service is great here. That goes a long way with me, I’ve been here 3 times for smogs and the girl up front is always super friendly and very helpful which makes for a pleasant stop. The guys here have been super quick with all my smogs also which is also very nice. The prices for smogs are not bad at all here.

DH
Derrick H.
Bakersfield, CA
Verified Customer
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09/20/2019 Category: Service
Spoke with Cynthia. She said the business didn't fix the problem right away, they had to fix a few things before they found the actual problem, she wished that they would have given her vehicle a free smog, since it didn't pass and with all of the repairs, it cost $1,500.
This review was collected via phone interview by Customer Research Inc.

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Henry P.
Bakersfield, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Henry said the service was good. He had to go back a few times.
This review was collected via phone interview by Customer Research Inc.

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Dean S.
Bakersfield, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Dean said the business was very friendly and they went above and beyond of what he asked to be done, They looked at other issues with his vehicle and gave him recommendations.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bakersfield, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Quick, and excellent customer service.
I have used Blue Ribbon many times over the last decade. Their work is always done quick and efficiently with no headaches. I recommend them without hesitation.