Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

638 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


WR
WALTER R.
Bakersfield, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
Personal service
I have been a customer of Blue Ribbon for over 35 years

SF
Salvador F.
Bakersfield, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Salvador said likes the service, and the lady there treated him pretty good by being polite and providing good service. He will be going back in a few months for another smog check with another vehicle. He really appreciates them being there.
This review was collected via phone interview by Customer Research Inc.

TP
Terry P.
Bakersfield, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Terry said the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bakersfield, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
Quick and Efficient
Always and easy and welcoming experience. Staff is great and Technicians are knowledgeable. Thank You Blue Ribbon!

Verified Customer
Bakersfield, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Quick and friendly service
Just needed a smog check, they were quick and friendly. They did make mention of other automotive repair services that they offer but weren’t pushy about it! I will definitely go back and possibly for other needed repairs in the future.

BB
BRENDA B.
Bakersfield, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Friendly and fast service
Love the service here. In and out quickly doesn't waste my day . Staff is friendly and very professional. Been going here for years for my smog tests . Best price and service

LE
LORETTA E.
Bakersfield, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Customer
I have always had great service here. No long waiting periods. Never felt I've over paid.

SP
Stewart P.
Bakersfield, CA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Stewart said that he always goes to the place with his vehicle.
This review was collected via phone interview by Customer Research Inc.

PM
Patricia M.
Bakersfield, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Spoke with Shaun. He said the staff was friendly, did a great job, and it got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

FN
FRANCISCO N.
Bakersfield, CA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Best smog of Btown
Just visited this place for the 4th time and as always no problems. Personal are really professional I would recommend this place
Mike M. from Blue Ribbon Automotive & Smog responded on 03/01/2019

Thank you for the great review and your continued business!
    -Blue Ribbon Staff


RF
ROBIN F.
Bakersfield, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Always good
Always fast, reliable service. They are very good at what they do

CH
Cody H.
Bakersfield, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Cody said the business is very quick, and has great customer service. She stated she feels like she was speaking with a friend.
This review was collected via phone interview by Customer Research Inc.

NS
Nicole S.
Bakersfield, CA
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Spoke with Nicole's husband. He said the service he received was quick.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bakersfield, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Great Job!
The customer service and speed of the test are fantastic. The waiting area is pleasant and comfortable.

MM
Marrisa M.
Bakersfield, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Spoke with Marrisa's husband. He said the service was awesome.
This review was collected via phone interview by Customer Research Inc.

EM
EVELINA M.
Bakersfield, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Great customer service!
I always bring my vehicles here. Everyone is friendly and patience. Great price and great service!

Verified Customer
Bakersfield, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2019
Quick service attention, although during peak hours another customer service rep at the counter would enhance the turn around time for customers.
My 4 rating on overall experience is the Customer reps that express courtesy when you first step in to the office. There could be less personal comradely between staff members when customers are in the seating area. It shows a lack of interest in the customers, even if it's not true it's the signal that's being put out there.

JG
John G.
Bakersfield, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
John said he was very happy with the service at the business.
This review was collected via phone interview by Customer Research Inc.

JS
JOE S.
Bakersfield, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Blue Ribbon is the Best
The service is fast and knowledgeable

DW
Don W.
Bakersfield, CA
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Don said the business was excellent.
This review was collected via phone interview by Customer Research Inc.