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Bob Bell Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,410 Reviews)
66
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
77
Total ReScores
4.3
ReScore Average
66
Net Promoter Score ®

Business Details

About

Bob Bell Hyundai is conveniently located in Glen Burnie, MD. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Bob Bell Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Bob Bell Hyundai is conveniently located in Glen Burnie, MD. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Bob Bell Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(410) 766-3600

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
7117 North Ritchie Hwy Glen Burnie, MD 21061
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,410 Reviews)

PO
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Patricia O.
Glen Burnie, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/12/2023
0
Category: Service
Second review about paint warranty
I would have given 0 stars if that was an option. I have been dealing with Bob Bell for over 7 months about the white paint peeling on my Santa Fe Sport. They told me 7 months ago that my car was out of paint warranty and they would not do anything about it. I received a letter from Hyundai stated that there is a defect and the warranty for paint would be extended to 6 years instead of 3. I took my car in to have pictures taken and an estimate was done for over 4000.00 to repaint my car. I called service to get it set up and they told me that they were not doing paint warranty jobs and I would have to go to another dealership to have the work done. My hood is totally gray with paint still coming off. It is a total embarrassment to have a car looking this way. I have been a faithful customer to Bob Bell since 2015 but as this point I will never go there again. My bother has been dealing with a salesperson at Bob Bell to buy a new Ford Ranger and I have convinced him to go elsewhere to purchase his truck. I will continue to spread the word about the bad service I have been getting from Bob Bell. I am also posting a sign on my SUV stating that Bob Bell will not take care of the paint warranty. I wish I could post a picture here of how bad my car looks. Very dissatified customer Patricia Ostrosky
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