Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 1109 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 14 days ago

Reviews


JL
Johnathan L.
South Carolina
BMW 135i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2015 Category: Service
Jonathan said they had great communication skills and the work turned out great.
This review was collected via phone interview by Customer Research Inc.

BD
BARBARA D.
Columbia, SC
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2015
great service
Always satisfied with work.

SE
Solomon E.
Cayce, SC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2015 Category: Service
Solomon said this business was very courteous and reliable.
This review was collected via phone interview by Customer Research Inc.

JW
JAMES W.
Columbia, SC
Jaguar S-Type
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2015
Outstanding service and care. 2nd to none.
Leroy Brown is one of the most concerned and honest individuals I have worked with when it comes to service and repair for my car. Great work. Great integrity.

CL
Cassandra L.
Columbia, SC
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2015 Category: Service
Cassandra said this business does good work and they are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
Lexington, SC
BMW 525i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2015 Category: Service
Keith said they always do great work.
This review was collected via phone interview by Customer Research Inc.

MP
MARY JANE P.
Lexington, SC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2015
Terrific customer service. They're also very fair!
I feel very good about taking my vehicle to Brown Motor Works. They always make me feel welcome and they do what they say they'll do!

KW
Kimberly W.
Columbia, SC
Mercedes-Benz C230
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2015 Category: Service
Kimberly said they did okay. She is not recommending them because of past experiences.
This review was collected via phone interview by Customer Research Inc.

CL
Cindy L.
Orangeburg, SC
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015 Category: Service
Cindy said Scott and Leroy greet her like family as soon as she walks in the door. The staff member with the two initials name always goes the extra mile as well. They are very nice and customer service driven. They listen to her and make sure she is taken care of. This facility has good mechanics who are very personable and very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

MM
Maurice M.
Columbia, SC
BMW 330Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2015 Category: Service
Maurice said he is very pleased with this business.
This review was collected via phone interview by Customer Research Inc.

JK
JIM K.
Irmo, SC
BMW 323i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2015
Honest and caring staff
Oil change and popcorn while I waited!

RT
RONDA T.
Columbia, SC
BMW 330Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015
customer service
Excellent services

BS
BRETT S.
Irmo, SC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015
the service provider and the exceptional mechanics!
Great service, care and follow up w/ very low pressure!

RG
RAY G.
Columbia, SC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2015
fast curteous service
ive found a friend for life

LW
LEE W.
Irmo, SC
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2015
Relaxing
Auto education

CJ
CHARLES J.
Columbia, SC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2015
Efficient
The last time I had my truck in the work was done when promised.Great service!

JW
JANE W.
Leesville, SC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2015
communicaruon
prompt thorough service.

DB
DENNIS B.
Columbia, SC
Land Rover LR4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015
Dennis
Service and honesty were impeccable. I will use this company again and unhesitatingly recommend it to others.

TB
TERESA B.
Columbia, SC
BMW 745Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2015
honest workings
Every time I have brought my auto there, they have gave me the best price and always have my auto back to me in a timey manner. They always call me to talk about my repairs instead of me having to call them! Thank You for everything you do.

BL
BERT L.
Columbia, SC
Mercedes-Benz E500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2015
great friendly service
We've been taking our vehicles to Brown for many years and will continue to do so