ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 days ago
JAMISON T. on 10/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Professional, careful with my car,"
Almost 5 experience! Gave 4 because the oil change took 2.5 hrs
Vehicle: Mercedes-Benz GLK-Class
Service Date: 10/20/2017
Review Created: 10/22/2017 05:11 AM
VINCENT L. on 10/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The People"
Excellent customer service
Vehicle: BMW 3 Series
Service Date: 10/02/2017
Review Created: 10/03/2017 04:50 AM
ALBERT G. on 09/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"MY ES300 LEXUS"
OIL Change
Vehicle: Lexus ES 300
Service Date: 09/26/2017
Review Created: 09/27/2017 05:29 AM
Scott R. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Scott said he would recommend the business for service.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/25/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Meghan B. on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Meghan said she was happy, but she had to go back a second time to have the service completed. She loved the key box drop-off. It was well organized. They picked her up when her vehicle was ready.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Willy M. on 08/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Willy said it's good and they did what they said they were going to do but he was not notified as to when it would be ready. They had to order some parts for his vehicle. They took care of his vehicle and he appreciates it.
Vehicle: Mercedes-Benz SL-Class
Category: Service
Service Date: 07/31/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
MATT C. on 07/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fuel Problem"
Brown Motor Works fixed a fuel issue I had with my e90 325i for a reasonable price.
Thanks
Vehicle: BMW 3 Series
Service Date: 07/27/2017
Review Created: 07/27/2017 08:38 PM
Kelly K. on 05/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kelly said the experience was fine but it just took a long time to get her vehicle back. They had to get parts from a dealership so it was not their fault.
Vehicle: BMW ActiveHybrid 3
Category: Service
Service Date: 05/08/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Alfred C. on 04/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Alfred said he didn't understand all the charges.
Vehicle: Infiniti FX35
Category: Service
Service Date: 03/24/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
LINCOLN B. on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"2007 Mercedes "
The work is good and efficient and they offer preventative suggestions for your car. Very pleased
Vehicle: Mercedes-Benz C230
Service Date: 04/20/2017
Review Created: 04/21/2017 06:19 AM
KENNETH T. on 03/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"great service, guys are great"
very friendly
Vehicle: Mercedes-Benz S430
Service Date: 02/23/2017
Review Created: 03/01/2017 02:10 PM
Lu W. on 02/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Ling. She said her husband took his vehicle to this business for them to fix the tracking on one of their windows. They gave him an oil change and they charged him for it, but he did not ask for it. They want their money back. They paid $102.86 for this service since he was unaware that they were going to do this. The service was great and she would recommend them.
Vehicle: BMW X3
Category: Service
Service Date: 02/10/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Michael C. on 02/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Michael said the service was pretty good and he would recommend the business.
Vehicle: BMW 535i
Category: Service
Service Date: 02/10/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
LINCOLN B. on 02/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"2007 Mercedes "
The work is efficient is good and efficient. Have been a client for years.
Vehicle: Mercedes-Benz C230
Service Date: 02/09/2017
Review Created: 02/09/2017 08:38 PM
GINA E. on 01/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer Service"
Excellent customer service! Talk to Leroy, Service Manager.
Vehicle: Volvo S40
Service Date: 01/05/2017
Review Created: 01/11/2017 04:12 AM
ROBERT B. on 12/24/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Specialize in Volvo"
A little pricey but good friendly service
Vehicle: Volvo XC60
Service Date: 12/23/2016
Review Created: 12/24/2016 04:30 PM
Gregg B. on 11/03/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gregg said the service at the business was good and fair. He has been going to them for some time.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 10/26/2016
Review Created: 11/03/2016
This review was collected via phone interview by Customer Research Inc.
HAROLD C. on 10/28/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always do it right the first time "
All good
Vehicle: Mercedes-Benz C350
Service Date: 09/28/2016
Review Created: 10/28/2016 05:24 AM
Carl D. on 10/13/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Carl said he went to get a tune-up and an alignment. He is familiar with the prices but there was a mark-up price for the alignment. The business does not do the alignments, they use another facility. The business did a mark-up on the price because they were using another business for the alignment. He was given the alignment price the other business was charging, so he was alright. He appreciates the service and he will be back.
Vehicle: MINI Cooper
Category: Service
Service Date: 10/11/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
JAQUETA M. on 09/01/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review"
The guys were really nice
Vehicle: BMW 328i
Service Date: 08/11/2016
Review Created: 09/01/2016 07:16 AM
Displaying Review 1 - 20 of 59 in total