Brown Motor Works

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803-551-0991
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,345 Reviews)
5 star
90%
4 star
7%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
98% Would Recommend
Latest Review about 6 hours ago

Reviews

SW
Sterling W.
South Carolina
BMW 745Li
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017 Category: Service
Sterling said the business did a good job. He has already recommended it.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/01/2017 Category: Service
Sterling said his overall experience was less than average but they did good work.
Recommended
R.A. B. from Brown Motor Works responded on 06/06/2017

I am glad we was able to resolve the problem with the battery .Hope we can help you agin soon

Verified Customer
Chapin, SC
Mercedes-Benz ML350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
Auto repair with integrity
Everyone here is friendly, responsive, straight forward and honest.
They treat you like they want to be treated and I always know my car is in good hands!
Recommended
WR
WILLIAM R.
Columbia, SC
Jaguar XJ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Outstanding customer service
This was my first time coming to this repair shop, the service was outstanding, the people were very friendly and helpful.
Recommended
CB
CORY B.
Columbia, SC
BMW 5 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
Great service
Great customer service excellent work
Recommended
ED
ESTER D.
Columbia, SC
BMW X3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020
They understood how important it was for me to get my car fixed, great service as well.
Very caring. I felt like family. Great Job.
Recommended
DW
DAVE W.
Chapin, SC
Mercedes-Benz S550
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
Brake job
What great service! I got tbe car back much sooner than I had expected. Just nice people to do business with. And thanks for the wash job.
Recommended
AF
ALAN F.
Irmo, SC
MINI Cooper Hardtop
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
Always a good experience
Just came in for regular maintenance. They never try to charge me for things I don’t need, and they wash the car. Excellent all- around.
Recommended
TC
TERESA C.
Cayce, SC
Acura ILX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
Great service that is Customer Oriented!
Was referred here by dealer that I purchased an extended auto warranty with. Couldn’t be happier with service or responsive staff that was immediately looking to determine how they could best help me as a customer! I will return for future needs and highly recommend to others!
Recommended
SS
STEPHEN S.
Prosperity, SC
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
RA
I have been doing business with RA shop for more than 25 years... when he was located by the river...I have had numerous BMW’s and Mercedes and have been to numerous shops and dealerships for service and repairs over the years... I am closer to many repair facilities but for the most compressive and diagnostic analysis Brown’s BMW is the way to go::: and I like Leroy too...
Recommended
IS
ILENE S.
Elgin, SC
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2020
Fast, friendly, reliable
They got me in the next day & took car of my car while I waited. They even went out of their way to get wipers I couldn’t find myself
Recommended
MW
MARY A W.
Columbia, SC
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Excellent service
Excellent service
Recommended
JR
JANET R.
Columbia, SC
MINI Cooper Hardtop
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Quick and Efficient Service
Scott and the guys at Browns on Broadriver Road got my Mini in and out quickly. The price was less than what I expected, I will be using them again.
Recommended
EB
ELZY B.
Columbia, SC
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Fast..quality work.
Had my first BMW repaired here in the early 90's..Its 2020 I bought my daughter a BMW for her birthday and had it serviced here. Still same professional quality work years later.
Recommended
RH
RAVEN H.
Columbia, SC
Mercedes-Benz ML500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
The Only Place To Go
I would not trust my Mercedes with no one except for the outstanding crew at BMW on Broad River Rd. Great prices and outstanding services.
Recommended
DL
DAVID L.
Prosperity, SC
BMW M3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
Work is done on a timely basis at a reasonable price
My experience with Brown motor Works has been good. Work is done on a timely basis at a reasonable price and this company stands behind its work.
Recommended