Brown Motor Works

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803-551-0991
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,555 Reviews)
5 star
90%
4 star
7%
3 star
1%
2 star
<1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
98% Would Recommend
Latest Review about 1 hour ago

Reviews

SW
Sterling W.
South Carolina
BMW 745Li
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2017 Category: Service
Sterling said the business did a good job. He has already recommended it.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/01/2017 Category: Service
Sterling said his overall experience was less than average but they did good work.
Recommended
R.A. B. from Brown Motor Works responded on 06/06/2017

I am glad we was able to resolve the problem with the battery .Hope we can help you agin soon

CC
CEDRIC C.
Columbia, SC
Mercedes-Benz E350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2021
Leroy Service Advisor
Leroy got me in diagnosed my problem and got me in and out.
Recommended
DG
DENA G.
Lexington, SC
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Commitment
They did what they could in a short period of time to get my car fixed in one day!
Recommended
CJ
CHRIS J.
Columbia, SC
BMW 5 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Great front staff, excellent Mechanics
Super good service, timely and fair pricing.
Recommended
DH
DARLENE H.
Chapin, SC
BMW 750Li
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
Customer Service
Excellent Service!! From the office to the garage well done! Mr. Leroy sets the foundations. If I had not received such good service when I walked in the office, the price would have turned me around. The technician in the back is very knowledgeable and diagnosed my car in no time.
Thank you all for a job well done. I will be back for any work I need done on my car.
Recommended
BD
BARBRA D.
Lexington, SC
Volvo XC60
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
B Davis RN BSN CPAN
BMW always delivers an excellent product and that is stellar auto repair! Scott was so helpful and a joy to work with! The whole staff excellent !
And I have to comment on treating each client with professional and respectful behaviors! Great group great. Auto repair /maintenance!
Recommended
HF
HERK F.
Columbia, SC
Audi A4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
Friendly
Work was completed correctly and in a timely manner
Recommended
PH
PAUL H.
Chapin, SC
Mercedes-Benz ML350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
Great service
So appreciate the great service & integrity of these guys! We found them by chance and have referred them to all our friends.
Particular thank you to Leroy for your superior service!
Recommended
VD
VALAUNQUA D.
Columbia, SC
Jaguar XF
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
Quality work and THE PEOPLE ARE OH SO FRENDLY
Excellent Quality work‼️
Recommended
MS
MELISSA S.
Lexington, SC
BMW Z4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
competent techs, greatly appreciated!
Sorted a persistent electrical problem w my mother in laws 2004 BMW Z4 in one week. One week, for a problem that had stumped other import shops for months...Finally, no more puzzle work for me, next issue back to Brown it will go.
Recommended
TC
TERRY C.
Blair, SC
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
325i BMW (Chappell)
Browns does great work, and Leroy goes above and beyond to satisfy his customers, and very knowledgeable.
Recommended
CR
CAROLYN R.
Columbia, SC
Nissan Murano
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
Car repair
They were the only one who could find what was wrong with my car
Recommended
BS
BRETT S.
Chapin, SC
BMW M4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Impeccable service!
Once again BMW gives GREAT and GREAT price and is why I use them for all my German car service.
Recommended
Verified Customer
Lexington, SC
Volvo V70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Quality work and excellent service.
I always take my Volvo to Brown Motor Works because they are reliable and I can depend on them to do quality work. Great customer service.
Recommended
DH
DARRYL H.
Columbia, SC
Lexus RX 330
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2021
I thought the diagnostic was very fair
NANANA
Recommended