Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

773 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 6 days ago

Reviews


SW
Sterling W.
South Carolina
BMW 745Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017 Category: Service
Sterling said the business did a good job. He has already recommended it.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/01/2017 Category: Service
Sterling said his overall experience was less than average but they did good work.
This review was collected via phone interview by Customer Research Inc.
R.A. B. from Brown Motor Works responded on 06/06/2017

I am glad we was able to resolve the problem with the battery .Hope we can help you agin soon


CW
Chris W.
Lexington, SC
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Chris said he had no issues with them, they did not overcharge. He is happy with them
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Columbia, SC
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Michelle said the staff care about what they do and that is rare these days.
This review was collected via phone interview by Customer Research Inc.

DR
DAN R.
Columbia, SC
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Super Service with a smile
Brown Motor Works is my go-to place for all my vehicles needs. Quick and friendly service every time with reasonable rates! I won’t go anywhere else!! Leroy is a blast to talk to and work with. All the guys in the garage area are professional and courteous. Best place around in my book.

CB
Cheryl B.
Columbia, SC
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Cheryl said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KH
Kathy H.
Columbia, SC
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Kathy said the employees were courteous. They were really helpful. They were reassuring with her service. They kept her up to date.
This review was collected via phone interview by Customer Research Inc.

ET
ET T.
Columbia, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Battery programming
Brown's Motor work was very professional would recommend them to anybody me being a mechanic myself I do value good work and their knowledge of everything was top of the line. Great customer service and friendly people. Won't hesitate to bring my vehicle back to them

TH
Timothy H.
Columbia, SC
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Timothy said they have excellent service, he was in and out. The guys are friendly and great
This review was collected via phone interview by Customer Research Inc.

VG
Valeta G.
Irmo, SC
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Valeta said the business always has good service. They have a great staff.
This review was collected via phone interview by Customer Research Inc.

NA
NEGIST A.
Columbia, SC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Excellent service,
I received a good customer service, I dropped my car with an appointment . I got a phone call with in an hour and they fixed the problem in a day. They are honest and charge a reasonable price.

EA
Evelyn A.
Leesville, SC
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Evelyn said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Columbia, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Constant Velocity Joints replacement
CV Joint 180K mile replacement, same quality parts and hundreds less than the dealership. Thank you

HG
HERBERT G.
Columbia, SC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Professionalism
Great place for service on your auto.

VS
Vernon S.
Columbia, SC
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Vernon said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AD
APRIL D.
Elgin, SC
Volkswagen Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Great customer service and honest and dependable
Love my experience from the time I entered. Friendly kind knowledgeable staff. Would recommend their service to friends and family, Kudos guys! You are very appreciated! And thank you!

Verified Customer
Columbia, SC
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
You are informed of what is needed and what is recommended.
You are offered unnecessary add-ons.

JB
JAY B.
West Columbia, SC
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Polite and reliable.
I am always pleased with Brown Motor Works. They preform work quickly and take great care to explain the work they have done and work that may need to be done in the future.

GB
Gwendelyn B.
Columbia, SC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Gwendelyn said Ralph Brown was very pleasant and also very informative.
This review was collected via phone interview by Customer Research Inc.

GQ
Greg Q.
Irmo, SC
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Greg said this business did exactly what they said they would do for a better price than they quoted, so they were outstanding. They are a good company, they did a good job and he would go back. He appreciates everything they did, they were spot on and got the vehicle fixed. They did everything they said they would do and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

SB
SUNNY B.
Columbia, SC
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Amazing customer service
I dropped my car off they were quick efficient Pleasant friendly and now I have air conditioning again lol they were awesome and their customer service was impeccable