Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 1109 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 13 days ago

Reviews


DH
Debbie H.
Irmo, SC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Debbie said this business has good service. They provided her with a loaner vehicle while her vehicle was being repaired. They checked her vehicle thoroughly.
This review was collected via phone interview by Customer Research Inc.

VT
Virgina T.
Columbia, SC
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Virgina said this business provides great customer service. She could still eat since the prices were not outrageous. They are a great group of people who she enjoys working with. She has been going to them for a very long time. They care about her and her vehicle.
This review was collected via phone interview by Customer Research Inc.
R.A. B. from Brown Motor Works responded on 07/28/2014

Hey Virgina, thanks for the kind words! You know we always have something to eat here if you get hungry!Ha ha,thanks again.


JM
Joesph M.
Columbia, SC
BMW 335i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Joseph said the work provided by the business was very good.
This review was collected via phone interview by Customer Research Inc.

PS
Pam S.
Irmo, SC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Pam said she had an enjoyable experience. The business was friendly, professional, and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

VH
Van H.
Blythewood, SC
BMW 330i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Van said this business is timely and efficient. The staff performs high quality work.
This review was collected via phone interview by Customer Research Inc.

CH
Courtney H.
West Virginia
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Courtney said they were very nice and helpful. They were honest.
This review was collected via phone interview by Customer Research Inc.

SM
SCOTT M.
West Columbia, SC
BMW 135i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2014
Honest and excellent work
Had an emergency repair and Brown Motor Works fit me into their schedule and provided a loaner car

GL
Ginger L.
Columbia, SC
Mercedes-Benz 300D
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2014 Category: Service
Ginger said they are very personable.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Columbia, SC
BMW 325xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2014 Category: Service
Tim said they fixed his problem.
This review was collected via phone interview by Customer Research Inc.