Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1040 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 3 days ago

Reviews


KB
Kirby B.
Irmo, SC
Mercedes-Benz CL500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2014 Category: Service
Kirby said this business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

CA
Carole A.
West Columbia, SC
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014 Category: Service
Spoke with Robert. He said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MB
MICHAEL B.
Lexington, SC
BMW 750Li
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2014
Excellent persistance in locating the problem
Great work on my BMW! Even though you had it for 3 weeks, you did locate the problem which was a lot less expensive that other repair shops were planning to do. Thank you for being persistant.

SC
Steve C.
Columbia, SC
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Steve said the service was wonderful at this business, as usual. He got his vehicle back earlier than expected. The price was fine. John, in the parts department, always bends over backwards to help him.
This review was collected via phone interview by Customer Research Inc.

BF
Billy F.
Columbia, SC
Mercedes-Benz S550
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2014 Category: Service
Billy said they always do a good job and the customer service is nice.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Columbia, SC
Mercedes-Benz CLK430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2014 Category: Service
Jason said he had no problems with the service he received at the business.
This review was collected via phone interview by Customer Research Inc.

WF
WANDA F.
Irmo, SC
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2014
Locally Owned
BMW has taken care of vehicles for me since 1991.
No reason to go anywhere else.

RP
ROB P.
ANDERSON, SC
BMW 330Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2014
Repair came In under budget and on time plus washed! Would use again.
Under budget and on time!

DL
DAVID L.
Lexington, SC
Porsche Cayman
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2014
Friendly and professional
Good work, reasonable prices

EH
Emmaline H.
Columbia, SC
Mercury Mountaineer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2014 Category: Service
Emmaline said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

SM
Shirley M.
Orangeburg, SC
BMW 318i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Shirley said they provided the service she needed and got her back on the road.
This review was collected via phone interview by Customer Research Inc.

DH
Debbie H.
Irmo, SC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Debbie said this business has good service. They provided her with a loaner vehicle while her vehicle was being repaired. They checked her vehicle thoroughly.
This review was collected via phone interview by Customer Research Inc.

VT
Virgina T.
Columbia, SC
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Virgina said this business provides great customer service. She could still eat since the prices were not outrageous. They are a great group of people who she enjoys working with. She has been going to them for a very long time. They care about her and her vehicle.
This review was collected via phone interview by Customer Research Inc.
R.A. B. from Brown Motor Works responded on 07/28/2014

Hey Virgina, thanks for the kind words! You know we always have something to eat here if you get hungry!Ha ha,thanks again.


JM
Joesph M.
Columbia, SC
BMW 335i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Joseph said the work provided by the business was very good.
This review was collected via phone interview by Customer Research Inc.

PS
Pam S.
Irmo, SC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Pam said she had an enjoyable experience. The business was friendly, professional, and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

VH
Van H.
Blythewood, SC
BMW 330i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Van said this business is timely and efficient. The staff performs high quality work.
This review was collected via phone interview by Customer Research Inc.

CH
Courtney H.
West Virginia
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Courtney said they were very nice and helpful. They were honest.
This review was collected via phone interview by Customer Research Inc.

SM
SCOTT M.
West Columbia, SC
BMW 135i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2014
Honest and excellent work
Had an emergency repair and Brown Motor Works fit me into their schedule and provided a loaner car

GL
Ginger L.
Columbia, SC
Mercedes-Benz 300D
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2014 Category: Service
Ginger said they are very personable.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Columbia, SC
BMW 325xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2014 Category: Service
Tim said they fixed his problem.
This review was collected via phone interview by Customer Research Inc.