Capitol Hyundai Montgomery


Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

1766 Reviews

ReScore Reviews™ (53)

ReScore
Overall Rating 4.1886804/5Overall Rating 4.1886804/5Overall Rating 4.1886804/5Overall Rating 4.1886804/5rating 4.1886804
Original
Overall Rating 2.43396/5Overall Rating 2.43396/5rating 2.43396rating 2.43396rating 2.43396
92% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Ayan B. on 10/18/2017
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"Service review "
Quality servicing in a reasonable price
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 07:56 PM
Verified Customer on 10/18/2017
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"Car still on service department."
Waiting on parts before car will be fixed
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 05:29 PM
JOE J. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service in timely manner"
Great dealership
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 02:50 PM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/18/2017

Hello Joe,
 
Thank you for choosing Capitol Hyundai Montgomery. It is a pleasure to have such awesome feedback from any of our valued customers. It is always great to know our team is working together to maintain the happiness of you. We appreciate you and look forward to sharing your next great visit.

Rebecca Jasmin
Customer Service
334-279-6555
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service experience"
My latest service at Capitol Hyundai was pleasant and efficient.
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:35 PM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/18/2017

Hello Valued Customer,

  Thank you for choosing Capitol Hyundai Montgomery. We value your awesome feedback. We look forward to sharing that next visit to our service department. We appreciate your business and look forward to sharing your next visit.

Rebecca Jasmin
Customer Service
334-279-6555
Bridgett D. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Work"
Did a wonderful job in the warranty work when my engine stopped on me. Hyundai informed me that I could be without my car for almost 2 months, however, it took less than 2 weeks. Explained everything thoroughly and kept me informed.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 11:34 AM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/18/2017

Hello Bridgett,

 Thank you for choosing Capitol Hyundai Montgomery. We value your awesome feedback and are excited to hear about your wonderful service. We look forward to sharing that next visit to our service department. We appreciate your business and look forward to sharing your next visit.

Rebecca Jasmin
Customer Service
334-279-6555
Samuel M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Capitol Hyundai"
Pleasant experience
Vehicle: 2015 Hyundai Equus
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 09:44 AM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/18/2017

Hello Samuel,
 
 Thank you for choosing Capitol Hyundai Montgomery. We value your awesome feedback. We look forward to sharing that next visit to our service department. We appreciate your business and look forward to sharing your next visit.

Rebecca Jasmin
Customer Service
334-279-6555
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgable and friendly service."
The folks at the shop did a great job on my car. Due to a traffic accident, I arrived shortly after closing time. The folks went out of their way to stay late and handle my situation. Job well done.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/17/2017 10:32 AM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/17/2017

Hello Valued Customer,
 
 Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for choosing us as, it is always great to know our team provided you with a excellent visit. We appreciate you and look forward to sharing your next great visit.

Rebecca Jasmin
Customer Service
334-279-6555
ANNIE F. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"outstanding Servce"
will return
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:41 PM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/17/2017

Hello Annie,
 
 Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing with us about your awesome experience. We look forward to sharing your next great visit here with us.

Rebecca Jasmin
Customer Service
334-279-6555
CURTISHIA W. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Thumps up.
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:22 PM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/17/2017

Hello Curtisha,
 
 Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing with us about your awesome experience. We look forward to sharing your next great visit here with us.

Rebecca Jasmin
Customer Service
334-279-6555
Valeria P. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Awaiting Appeal Review "
Received excellent customer service from Hyundai; however will be very upset if my tire claim is denied again. While it is not Capitol Hyundai' s fault directly, this tire warranty was recommended by them.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:14 PM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/16/2017

Hello Valeria,

 Thank you choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback. We absolutely apologize for your issue with your tires. We appreciate you and look forward to sharing your next great visit.

Rebecca Jasmin
Customer Service
334-279-6555
Laura C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner"
Good
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 01:41 PM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/16/2017

Hello Laura,
 
 Thank you for choosing Capitol Hyundai Montgomery. We appreciate your business and are happy to hear that you enjoyed your experience here. We look forward to sharing  your next great visit.

Rebecca Jasmin
Customer Service
334-279-6555
Paula H. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service center waiting room area."
The coffee and snacks in the waiting area are very nice. These make you feel well taken care of.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 12:36 PM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/16/2017

Hello Paula,
 
 Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback. We look forward to making every visit just as great. We appreciate you and look forward to sharing your next great visit

Rebecca Jasmin
Customer Service
334-279-6555
Brenda L. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Completed the recalls as requested"
Only question I have is the next service mileage shows less than 7,500 and I don’t understand why?
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 12:36 PM
4072ef7584bf4d31dac44e3557e903f3?s=28
Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/16/2017

Hello Brenda,

 Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback. We look forward to making every visit just as great. At your earliest convenience we will like to speak to you regarding your mileage. We appreciate you and look forward to sharing your next great visit

Rebecca Jasmin
Customer Service
334-279-6555
Charles S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fine"
OK
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:59 AM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/16/2017

Hello Charles,

 Thank you for choosing Capitol Hyundai Montgomery. We appreciate your business and value your feedback. It is with great pleasure that our team helped provide you with exceptional service during your visit. We look forward to sharing your next great visit.

Rebecca Jasmin
Customer Service
334-279-6555
Belda C. on 10/16/2017
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"the people are awesome"
I have been coming to Hyundai in Montgomery, Al since 2013.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:07 AM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/16/2017

Hello Belda,

 Thank you for choosing Capitol Hyundai Montgomery. We are happy to know our team took great care of you during your visit. We appreciate you and look forward to sharing your next great service visit.

Rebecca Jasmin
Customer Service
334-279-6555
David M. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Maintenance "
Price little high
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:56 AM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/16/2017

Hello David,
 
 Thank you for choosing Capitol Hyundai Montgomery. We value your awesome feedback. We look forward to sharing that next visit to our service department. We appreciate your business and look forward to sharing your next visit.

Rebecca Jasmin
Customer Service
334-279-6555
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
10
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/15/2017 06:04 PM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/16/2017

Hello Valued Customer,
 
 Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for providing your feedback. We are glad to hear that our staff provided you with excellent visit. We appreciate your feedback and look forward to sharing your next great visit.

Rebecca Jasmin
Customer Service
334-279-6555
Jeffrey W. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Great vehicle
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 03:42 PM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/16/2017

Hello Jeffrey,
 
 Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback with us. It is always great to have awesome feedback to share with our team. We appreciate you and look forward to sharing your next great visit.

Rebecca Jasmin
Customer Service
334-279-6555
Marilyn P. on 10/14/2017
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"close to our home."
Very good.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/14/2017 05:05 PM
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Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/16/2017

Hello Marilyn,
 
 Thank you for choosing Capitol Hyundai Montgomery. We appreciate you for sharing your feedback with us. It is always great to have awesome feedback to share with our team. We appreciate you and look forward to sharing your next great visit.

Rebecca Jasmin
Customer Service
334-279-6555
Verified Customer on 10/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service"
Staff was nice
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/14/2017 04:31 AM
4072ef7584bf4d31dac44e3557e903f3?s=28
Rebecca J., Customer Service at Capitol Hyundai Montgomery responded on 10/16/2017

Hello Valued Customer,

 Thank you for choosing Capitol Hyundai Montgomery. We value your awesome feedback. We look forward to sharing that next visit to our service department. We appreciate your business and look forward to sharing your next visit.

Rebecca Jasmin
Customer Service
334-279-6555
Displaying Review 1 - 20 of 1766 in total