Reviews
GG
George G.
Kent, OH
Volkswagen Passat
Verified
Competent work, considerate attention to needs of client
I always recommend Charlie's
Recommended
JW
Jim W.
Mogadore, OH
Chevrolet Cruze
Verified
Spoke with Anna. She said, this business does good work and they have good prices.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/19/2018
Thank you Anna/Jim for supporting our local business!
Terry Chitty330-628-4757
PD
Paul D.
Ravenna, OH
Lincoln Continental
Verified
Spoke with Paul's wife. She said the employees were knowledgeable, courteous, dependable, and they are good at what they do. They addressed her concerns, acknowledged her and they stand behind their work. She's been a customer for years.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/19/2018
Paul, glad you're happy with the work we did for you. Thank you for the business.
Terry Chitty330-628-4757
JC
Joanne C.
Kent, OH
Chevrolet Cobalt
Verified
Joanne said they were prompt and reasonable. She had used them previously.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/19/2018
Joanne, your business is always appreciated!
Terry Chitty330-628-4757
AT
Ashlee T.
Hartville, OH
Hyundai Elantra
Verified
Ashlee said everything was fine and the price was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/12/2018
Thank you for trusting in our service, Ashlee.
Terry Chitty330-628-4757
BR
Bob R.
Mogadore, OH
Ford Explorer
Verified
Spoke with Wendy. She said the staff are always great to them, they do a great job, and they take care of them. She said she trusts them with their vehicles.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/12/2018
Bob/Wendy, it's always a pleasure to see you. Thank you again for your business.
Terry Chitty330-628-4757
TB
Taylor B.
Mogadore, OH
Ford Pickup
Verified
Taylor said the business was very nice, they made her comfortable and they were very professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/07/2018
We appreciate your business, Taylor!
Terry Chitty330-628-4757
KM
Kyle M.
Mogadore, OH
Saturn Outlook
Verified
Kyle said the facility did what they were supposed to do. The work was done in a timely manner and the price was fair.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/07/2018
Thank you Kyle for supporting our local business!
Terry Chitty330-628-4757
DC
David C.
Uniontown, OH
Jeep Grand Cherokee
Verified
David said the staff were fair and honest. It was a good experience and he appreciates the work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/07/2018
Thank you for trusting in our service, David.
Terry Chitty330-628-4757
MD
Matt D.
Uniontown, OH
Subaru Impreza Sedan
Verified
Spoke with Sandra. She said that she hasn't had any problems with the work that's been done by the facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/01/2018
Matt, glad you're happy with the work we did for you. Thank you for the business.
Terry Chitty330-628-4757
LW
Leonard W.
Mogadore, OH
Subaru Legacy
Verified
Leonard said that they give him what he wants, when he wants it and they do it quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 06/01/2018
Thank you for trusting in our service , Lenny.
Terry Chitty330-628-4757
LS
Larry S.
Mogadore, OH
Toyota Camry
Verified
Larry said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 05/23/2018
Larry, your business is always appreciated!
Terry Chitty330-628-4757
Verified Customer
Atwater, OH
Ford Escape
Verified
Great Service
This week the mechanic who was changing the oil in our Escape discovered a problem with a sensor. If he had not found it we might have been stranded and needed a tow. We really appreciate the way the crew at Charlie's watches out for us.
Recommended
Terry C., Service Adviser from Charlie's Garage responded on 05/16/2018
Linda, your business is always appreciated.
Terry Chitty330-628-4757
GM
Greg M.
Ravenna, OH
Honda Accord Sdn
Verified
Greg said the business was responsive, quick, and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 05/16/2018
Thank you for trusting in our service, Greg.
Terry Chitty330-628-4757
GG
George G.
Kent, OH
Honda Odyssey
Verified
Charlie's does great work, is reliable and treats customers with respect.
I have used Charlie's as my garage of choice for many years. The personnel have not disappointed me. I recommend this business to all who have need.
Recommended
Terry C., Service Adviser from Charlie's Garage responded on 05/11/2018
Thanks George, it was great to see you, and take care!Terry Chitty330-628-4757
DM
Diane M.
Hartville, OH
Kia Soul
Verified
Diane said the staff got the work done. They were friendly and nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 05/11/2018
Thank you Diane for supporting our local business!Terry Chitty330-628-4757
LW
Lisa W.
Atwater, OH
Ford F-150
Verified
Lisa said the staff was nice and they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 05/11/2018
Thank you for trusting in our service, Lisa.Terry Chitty330-628-4757
CR
Cathy R.
Mogadore, OH
Ford Mustang
Verified
Cathy said the staff explained what was going to be done before and after service and it was a good experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
Terry C., Service Adviser from Charlie's Garage responded on 05/03/2018
Cathy, glad you're happy with the work we did for you. Thank you for the business.
Terry Chitty330-628-4757
DY
Dan Y.
Mogadore, OH
Toyota Corolla
Verified
Great work
Terry and his crew always do great work and keeps the customers needs first
Recommended
Terry C., Service Adviser from Charlie's Garage responded on 05/03/2018
Dan, your business is always appreciated!
Terry Chitty330-628-4757
KB
Ken B.
Kent, OH
Chevrolet Colorado
Verified
Great honest service!
Been coming to Charlie’s Garage for 7 years since moving into the area. You know when you leave that your vehicles were repaired correctly.
Recommended
Terry C., Service Adviser from Charlie's Garage responded on 05/03/2018
Thanks Ken, I really enjoyed the conversation. It was great to see you!
Terry Chitty330-628-4757