Checkered Flag Auto Center

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(832 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
99% Would Recommend
Latest Review 3 months ago

Reviews


MR
MARCIA R.
Avon, CT
Chevrolet Cavalier
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/23/2020
Not happy this time
Took too long to diagnose car this time. I was told for 2 days that tow-ins come last in line.
very costly for me to use taxi cabs for 1 week
NM
Nathan M., President/CEO from Checkered Flag Auto Center responded on 09/23/2020

We are sorry it took so long to have the vehicle repaired, We were extremly busy that week. We do provide loaner cars free of charge.

Thanks -Nate 
President / Owner

Checkered Flag Auto Center Team

SC
Sam C.
TARIFFVILLE, CT
Lexus ES 350
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/03/2019 Category: Service
Sam said she was unhappy with this business. Her vehicle had damage and when she got home it still had the same damage. She showed them exactly what she wanted done and was charged for something that never got fixed.

JS
JACK S.
Granby, CT
Ram 1500
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/23/2017
2015 Ram 1500
I'd like to know how you adjusted the rear camber and toe on a solid axle vehicle that is not adjustable. Your report says it was adjusted. Also, I would hope you would shoot for the middle of the acceptable range on the front adjustments. The caster and toe are right at the limits after you adjusted them.
The Team At Checkered F., Checkered Flag Auto Repair from Checkered Flag Auto Center responded on 12/23/2017

we never adjusted the rear axle it is solid.we adjusted the front axle to spec the alignment system gave us 


MW
Matthew W.
Connecticut
Chevrolet Lumina
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/24/2017 Category: Service
Matthew said he had a lack of communication in his service. He called the receptionist before hand to tell her that his vehicle was being dropped off and that he wanted two tires done. When he called again no one had any idea where his vehicle was. It had been towed and it was still in the service bay. The staff didn't know which vehicle was his because it hadn't been relayed from the receptionist.