North Bay Imports
Featured Business
6.4 miles away
10/09/2019 - "Outstanding service, very reasonable prices, will be the place I bring my cars every time going forward!"
"Title says it all...the service was great, the cost was very reasonable, and they were an absolute..."
Reviews
TG
Trav G.
Winsted, CT
Illegal service
Bought a car they worked on, did a carfax to find out they put in a new cluster with mileage 100,000 miles less than what was on the vehicle. This is an illegal practice by a licensed repair facility. They will be contacted legally very soon.
JS
JACK S.
Granby, CT
Ram 1500
Verified Customer
2015 Ram 1500
I'd like to know how you adjusted the rear camber and toe on a solid axle vehicle that is not adjustable. Your report says it was adjusted. Also, I would hope you would shoot for the middle of the acceptable range on the front adjustments. The caster and toe are right at the limits after you adjusted them.
Nathan M., Checkered Flag Auto Repair from Checkered Flag Auto Repair responded on 12/23/2017
we never adjusted the rear axle it is solid.we adjusted the front axle to spec the alignment system gave us
MW
Matthew W.
Connecticut
Chevrolet Lumina
Verified Customer
Matthew said he had a lack of communication in his service. He called the receptionist before hand to tell her that his vehicle was being dropped off and that he wanted two tires done. When he called again no one had any idea where his vehicle was. It had been towed and it was still in the service bay. The staff didn't know which vehicle was his because it hadn't been relayed from the receptionist.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Joe M.
East Granby, CT
Nissan Sentra
Verified Customer
Joe said sometimes the business is good, but sometimes the problem resurfaces.
Recommended
This review was collected via phone interview by Customer Research Inc.
BF
BRIAN F.
Simsbury, CT
Ford Explorer Sport Trac
Verified Customer
Unsure
Service was good. Only point was I have never been charged diagnostic charges if the problem was corrected and paid for. I could understand if the vehicle was brought in just to diagnose and not had the repairs done.
Recommended
MC
Morgan C.
Connecticut
BMW 325xi
Verified Customer
Morgan said the business was nice but the business didn't fix her vehicle correctly.
Recommended
This review was collected via phone interview by Customer Research Inc.
CW
Christopher W.
Connecticut
Dodge Neon
Verified Customer
ReScore Review™
Christopher said that the leak was fixed. He said that Nate sought him out when he heard there was a leak, and told him to bring it in so the business could fix it. Which he did, and from what he can tell it is fixed.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Christopher said this business did a good job fixing the belt but he noticed a leak that was not there before the repair. Now he has to worry about fixing the leak.
Recommended
This review was collected via phone interview by Customer Research Inc.
Nathan M., Checkered Flag Auto Repair from Checkered Flag Auto Repair responded on 06/11/2014
Thank you for letting us find the leak,We found the leak from the power steering pump.The old belt that was torn pieces from the belt lodged it self into the power steering pump seal after replaceing the pump no more leaks!
KY
Kim Y.
Granby, CT
Honda Odyssey
Verified Customer
Kim said she went to pick up her second tire yesterday at the business, but the parking lot was blocked off by police vehicles, so she wasn't able to get the tire for her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
AB
Aric B.
West Suffield, CT
Honda Odyssey
Verified Customer
Aric said the service was quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
Holly B. from Checkered Flag Auto Repair responded on 03/10/2018
THANK YOU ARIC FOR YOUR NICE RESPONSE. WE LOOK FORWARD TO HELPING YOU IN THE FUTURE WITH YOUR HONDA ODYSSEY.
Checkered Flag Auto Center TeamGP
Gregory P.
Granby, CT
Chevrolet Cavalier
Verified Customer
Spoke with John. He said everything went smoothly. They did a great job and he liked what they did.
Recommended
This review was collected via phone interview by Customer Research Inc.
Holly B. from Checkered Flag Auto Repair responded on 02/10/2018
THANK YOU GREGORY FOR YOUR REVIEW. IT WAS A PLEASURE TO WORK WITH YOU TO FIND THE TIRES TO PUT ON YOUR CAVALIER.
Checkered Flag Auto Center TeamDM
Don M.
Granby, CT
Dodge Dart
Verified Customer
Don said he had a problem with his head lights after the staff worked on his vehicle. He has to take it back in order for them to correct the mistake.
Recommended
This review was collected via phone interview by Customer Research Inc.
SH
Shane H.
East Granby, CT
Chevrolet Cruze
Verified Customer
Shane said he would recommend this business for service, but it was a little expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
MR
Mike R.
Canton, CT
GMC Savana Passenger
Verified Customer
Mike said the staff missed little things. They didn't fill his tires to manufacturers specifications.
Recommended
This review was collected via phone interview by Customer Research Inc.
OH
Oliver H.
Tariffville, CT
Toyota Corolla
Verified Customer
Oliver said he was very satisfied. The only way he could have been more satisfied was if he did not have to pay so much.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
Jim D.
Weymouth, MA
Ford Focus
Verified Customer
Jim said the staff was slow to ship the parts that were ordered.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Jeff M.
New Hartford, CT
Toyota Sienna
Verified Customer
Jeff said he was happy with the timing of the service. It was good. He liked that the price was the same as the estimate. He was happy with the location of the business. The staff explained what they were going to do, and then they followed through with what they had said they would do.
Recommended
This review was collected via phone interview by Customer Research Inc.
SK
SHANNON K.
Honda Pilot
Verified Customer
Friendly and accommodating.
I appreciated the phone calls, and the treatment upon arrival was prompt and friendly.
Recommended
TM
THOMAS M.
East Granby, CT
Subaru Outback
Verified Customer
only had an oil change, staff easy to work with
as i said, only an oil change.
Recommended
DA
Donna A.
Granby, CT
Toyota Corolla
Verified Customer
Donna was very satisfied with this business and she was happy with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
KH
KEVIN H.
East Granby, CT
BMW 750Li
Verified Customer
Quality Work
Technicians are good, and are trained to do the job correctly (even if it takes longer).
Recommended