Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(719 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
99% Would Recommend
Latest Review about 14 hours ago

Reviews


KC
KAREN C.
Tariffville, CT
Dodge Avenger
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/28/2020
New Battery
The last battery in my vehicle lasted 8 years, if it wasn't such an ordeal to replace a battery I would have completed myself, however it is labor intensive without the right tools. As usual Nate and his guys completed the task with ease and at a fair price. Thank you as always for keeping costs on estimate and completing the work as promised.

AG
Al G.
Connecticut
Honda Fit
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2020 Category: Service
Al said he would recommend the place for service.

OD
Owen D.
Windsor Locks, CT
BMW 325i
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2020 Category: Service
Owen said his overall experience with this business was good. The only issue he had was when he went in to get a full wheel alignment they were only able to align the front and told him that the back had a bolt on the control arm that was loose. He had taken his vehicle to another place to get the front alignment done and they told him he needed more adjustment pieces. Now his steering is sideways. Other than that they are amazing. They got the alignment with the back end really straight. Overall this business had great service, the employees were really friendly and he has had a lot of issues with his backend and this place got it completely straightened out. He was told that once he gets done what he needs he could take it back to them and they would do another 4 wheel alignment for free.
NM
Nathan M., President/CEO from Checkered Flag Auto Center responded on 03/12/2020

Owen, we strive to make a positive experience for our customers. We look forward to servicing you and your vehicle in the future.

Checkered Flag Auto Center Team

KB
KIMBERLY B.
Granby, CT
Honda Civic Cpe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2020
Understanding Identify with Customer
Friendly and Helpful
NM
Nathan M., President/CEO from Checkered Flag Auto Center responded on 01/31/2020

Thank you Kimberly for the kind words. We are glad you had a positive experience with us and look forward to our future interactions.

Checkered Flag Auto Center Team

CU
Craig U.
Tariffville, CT
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/07/2019 Category: Service
Craig said this business did a good job. He said they gave him a quote then the quote changed after they fixed the vehicle. He said they're close to his home. He said his wife loves the vehicle they bought from them.

LN
Linda N.
East Granby, CT
Toyota Camry
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2019 Category: Service
Linda said the service was very good, although it took a little longer than she thought it would. She was very pleased with the Supervisor, he was courteous and kept her informed.

KY
Kim Y.
Granby, CT
Honda Odyssey
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2018 Category: Service
Kim said she went to pick up her second tire yesterday at the business, but the parking lot was blocked off by police vehicles, so she wasn't able to get the tire for her vehicle.

AB
Aric B.
West Suffield, CT
Honda Odyssey
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2018 Category: Service
Aric said the service was quick.
NM
Nathan M., President/CEO from Checkered Flag Auto Center responded on 03/10/2018

THANK YOU ARIC FOR YOUR NICE RESPONSE. WE LOOK FORWARD TO HELPING YOU IN THE FUTURE WITH YOUR HONDA ODYSSEY.

Checkered Flag Auto Center Team

GP
Gregory P.
Granby, CT
Chevrolet Cavalier
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2018 Category: Service
Spoke with John. He said everything went smoothly. They did a great job and he liked what they did.
NM
Nathan M., President/CEO from Checkered Flag Auto Center responded on 02/10/2018

THANK YOU GREGORY FOR YOUR REVIEW. IT WAS A PLEASURE TO WORK WITH YOU TO FIND THE TIRES TO PUT ON YOUR CAVALIER.

Checkered Flag Auto Center Team

DM
Don M.
Granby, CT
Dodge Dart
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/11/2018 Category: Service
Don said he had a problem with his head lights after the staff worked on his vehicle. He has to take it back in order for them to correct the mistake.

SH
Shane H.
East Granby, CT
Chevrolet Cruze
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/29/2017 Category: Service
Shane said he would recommend this business for service, but it was a little expensive.

MR
Mike R.
Canton, CT
GMC Savana Passenger
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2017 Category: Service
Mike said the staff missed little things. They didn't fill his tires to manufacturers specifications.

OH
Oliver H.
Tariffville, CT
Toyota Corolla
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/09/2017 Category: Service
Oliver said he was very satisfied. The only way he could have been more satisfied was if he did not have to pay so much.

JD
Jim D.
Weymouth, MA
Ford Focus
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2017 Category: Service
Jim said the staff was slow to ship the parts that were ordered.

JM
Jeff M.
New Hartford, CT
Toyota Sienna
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/06/2017 Category: Service
Jeff said he was happy with the timing of the service. It was good. He liked that the price was the same as the estimate. He was happy with the location of the business. The staff explained what they were going to do, and then they followed through with what they had said they would do.