Checkered Flag Auto Repair


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

495 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 6 days ago
Jeff M. on 09/06/2017
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Jeff said he was happy with the timing of the service. It was good. He liked that the price was the same as the estimate. He was happy with the location of the business. The staff explained what they were going to do, and then they followed through with what they had said they would do.
Vehicle: Toyota Sienna
Category: Service
Service Date: 09/01/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
SHANNON K. on 07/26/2017
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"Friendly and accommodating. "
I appreciated the phone calls, and the treatment upon arrival was prompt and friendly.
Vehicle: Honda Pilot
Service Date: 07/26/2017
Review Created: 07/26/2017 08:10 PM
THOMAS M. on 07/22/2017
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"only had an oil change, staff easy to work with"
as i said, only an oil change.
Vehicle: Subaru Outback
Service Date: 07/21/2017
Review Created: 07/22/2017 05:31 AM
Donna A. on 03/09/2017
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Donna was very satisfied with this business and she was happy with the service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/08/2017
Review Created: 03/09/2017
This review was collected via phone interview by Customer Research Inc.
KEVIN H. on 02/10/2017
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"Quality Work"
Technicians are good, and are trained to do the job correctly (even if it takes longer).
Vehicle: BMW 750Li
Service Date: 01/31/2017
Review Created: 02/10/2017 06:25 AM
DICK B. on 01/17/2017
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"personal attention"
you did not disappoint, thanks for the prompt attention to our concern. See you in a few months
Vehicle: Ford Windstar
Service Date: 01/16/2017
Review Created: 01/17/2017 09:09 AM
Drew T. on 12/03/2016
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Drew said everything was fine.
Vehicle: Subaru Outback
Category: Service
Service Date: 11/25/2016
Review Created: 12/03/2016
This review was collected via phone interview by Customer Research Inc.
TIM P. on 09/10/2016
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"Experience was very good"
Service experience was very good. Easy to schedule appointment, car was repaired promptly and I was well informed off what needed to be done
Vehicle: Toyota Sienna
Service Date: 08/31/2016
Review Created: 09/10/2016 08:12 AM
Edward A. on 07/11/2016
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Edward said everything at this facility went fine.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 07/05/2016
Review Created: 07/11/2016
This review was collected via phone interview by Customer Research Inc.
Margo P. on 06/11/2016
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Margo said she got an oil change and it took 50-55 minutes, she did not expect to wait that long.
Vehicle: Honda Accord
Category: Service
Service Date: 06/09/2016
Review Created: 06/11/2016
This review was collected via phone interview by Customer Research Inc.
Donna A. on 06/04/2016
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Donna said the business is very accommodating. When she called for an appointment they were able to get her vehicle in the next day, and she was very happy with the service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/02/2016
Review Created: 06/04/2016
This review was collected via phone interview by Customer Research Inc.
Corey N. on 04/25/2016
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Corey said the business provided good service but there was more to the issue with his vehicle, so they could not repair everything at the facility. The employees know what they are talking about and were able to steer him in the right direction.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/22/2016
Review Created: 04/25/2016
This review was collected via phone interview by Customer Research Inc.
DAVID M. on 03/20/2016
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"Great service"
They made sure that the part that I purchased was installed and worked to my car specs after 3 defective parts from a company who I will not bring up. Also they give me detailed information on what is needed for other issues and cost.
Vehicle: Nissan Murano
Service Date: 03/01/2016
Review Created: 03/20/2016 10:38 AM
Elite L. on 10/12/2015
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Spoke with Scott. He said this business did pretty well, but they were a little pricey.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 10/05/2015
Review Created: 10/12/2015
This review was collected via phone interview by Customer Research Inc.
Nathan M., Checkered Flag Auto Repair at Checkered Flag Auto Repair responded on 10/14/2015

Hi scott im sorry you thought it was alittle pricey. I thought it was really fair i charged you 19.00 for the oil change and 47.50  for the fuel filter. being a deisel i usaly charge a lot more. but as you are a local company i do try to charge less for the services. I hope i can further assist you and give you the best service possiable.

Tom S. on 09/29/2015
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Tom said he was very happy with the work, however it took longer than he anticipated. He expected it would be three to four days, but it took 1.5 weeks because they had to order a part.
Category: Service
Service Date: 09/28/2015
Review Created: 09/29/2015
This review was collected via phone interview by Customer Research Inc.
SHELISHA M. on 08/18/2015
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"A company that cares..."
The service I recieved didn't require alot of time. They simply fixed another shops error. I will say I was welcomed and given the perfect customer service. I also liked that a response to my online appointment was given a reply as soon as possible. I plan on using Checkered Flag Auto in the future and can assume to expect the same service and I may add with a reasonable price.
Vehicle: Volkswagen Jetta
Service Date: 08/13/2015
Review Created: 08/18/2015 05:33 PM
Eugene C. on 07/23/2015
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Eugene said he is happy with this business and they do a nice job.
Vehicle: Volvo XC70
Category: Service
Service Date: 07/10/2015
Review Created: 07/23/2015
This review was collected via phone interview by Customer Research Inc.
Matt P. on 05/18/2015
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Matt said they scratched his wheels while they were working on his vehicle.
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/28/2015
Review Created: 05/18/2015
This review was collected via phone interview by Customer Research Inc.
Christopher W. on 08/18/2014
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Christopher said this business was great.
Vehicle: Dodge Neon
Category: Service
Service Date: 07/07/2014
Review Created: 08/18/2014
This review was collected via phone interview by Customer Research Inc.
Nick B. on 07/09/2014
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Nick said the business was not able to resolve all his vehicles issues. He chose not to elaborate any further.
Vehicle: Honda Civic
Category: Service
Service Date: 07/03/2014
Review Created: 07/09/2014
This review was collected via phone interview by Customer Research Inc.
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