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Chuck's Main Street Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,792 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
4.5
ReScore Average
92
Net Promoter Score ®

Business Details

About

Welcome to Chuck's Main Street Auto, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Welcome to Chuck's Main Street Auto, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(262) 246-8057

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
N64W23876 Main St Sussex, WI 53089-3122
Chuck's Main Street Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,792 Reviews)

DP
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DEBBIE P.
Sussex, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2025
verified customerVerified Customer
8
Friendy, cost comparable, efficient, timely and clean.
Friendy, cost comparable, efficient, timely, and clean.

Verified Customer
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Excellent
Always kind, very helpful explanations and great service!

JD
JEAN D.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Oil chsnge
Love chucks auto. They were nice enough to check my window on my liftgate for me!
Adam N., Owner from Chuck's Main Street Auto responded on 07/18/2025 01:22 PM

Thank you Jean. I am very happy to hear the team went the extra mile for you on your Jeep Cherokee. I appreciate the positive feedback and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

EM
ELENA M.
Colgate, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
9
satisfied customer
good customer service, gods work and done in a timely manner
Adam N., Owner from Chuck's Main Street Auto responded on 07/17/2025 12:49 PM

Thank you Elena. I am very happy to hear the team was able to take care of the needed maintenance on your Ford Escape. I appreciate the positive feedback and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

DL
DALE L.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
The Best
If you need your vehicle repaired on a timely manner and fixed right the first time take your vehicle to Chuck’s. The staff there is excellent. I’ve been going there since Chuck first opened and In my opinion there is no better service center around. To the staff at Chuck’s. Keep doing what you do and don’t change. Keep your standards high! Thanks Chuck’s!
Adam N., Owner from Chuck's Main Street Auto responded on 07/17/2025 12:48 PM

Thank you Dale. I am very pleased to hear the team was able to get you in on short notice for the battery issue on your F-150 and tire issue on your Chevy Avalanche. I appreciate the positive feedback and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

ES
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ELEANOR S.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
9
Battery charge
I was very happy with the results of my battery charge as I did not have to purchase a new one. Plus the service rep was very nice to my son and extremely friendly and helpful.
Adam N., Owner from Chuck's Main Street Auto responded on 07/17/2025 12:46 PM

Thank you Eleanor. I am very pleased to hear we were able to get the battery checked for health on your Toyota Corolla. I appreciate the positive feedback and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

BC
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BETTY C.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Efficient
Always very friendly. Efficient. Dropped car off at 8 for oil change, tire rotation, brake fluid flush and emissions check. 3 hours later got call car was done. Last time took it somewhere else and took 2 hours for just oil change. Lessons learned take to Chucks
Adam N., Owner from Chuck's Main Street Auto responded on 07/17/2025 12:45 PM

Thank you Betty. I am glad we were able to get the maintenance work done in a timely matter on your Honda Pilot. I appreciate the positive feedback and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

NH
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NICK H.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
New tires
I can’t say enough about the customer service at Chuck’s. I had a random flat tire on Monday morning and was searching for a place to go to get the tires replaced and get my car back quickly. I called around to some of the big market places without any luck. I gave Chuck’s a call and they were able to get me in that afternoon along with providing me with a loaner car. The customer service was fantastic and they had my best interest in mind. I will certainly be back!
Adam N., Owner from Chuck's Main Street Auto responded on 07/17/2025 12:44 PM

Thank you Nick. I am very pleased to hear the team was able to get your Toyota Camry in for new tires on short notice. I appreciate the positive feedback and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

KT
KAY T.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Informative and prompt service
Called on Thursday believing my car was not safe to drive due to how it was handling. My appt was for Monday but I was told if I dropped it off, and there were a cancellation, I could possibly get my car serviced and have it by Friday. Dan and Pete were very informative and easy to work with. And my car was serviced and ready for pick up on Friday. Thank you both!
Adam N., Owner from Chuck's Main Street Auto responded on 07/14/2025 10:28 AM

Thank you Kay. I am glad Pat & Pete were able to provide great customer service on the needed repairs to your Honda Accord. I appreciate the positive feedback and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

Verified Customer
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Oil change tire rotation and brakes
Good service good communication
Adam N., Owner from Chuck's Main Street Auto responded on 07/14/2025 10:26 AM

Thank you Brian. I am glad we were able to get the maintenance and brakes handled on your Chrysler Pacifica. I appreciate the positive feedback and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

Verified Customer
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
A/C failure right before vacation.
During really hot weather in July our A/C in our Tahoe only blew out hot air. Even worse is that we were about to leave for vacation. I called Chuck’s and they got us in right away. They replaced the compressor and some belts and recharged our refrigerant. We have been going to Chuck’s for many years. Everyone there is knowledgeable, courteous and efficient. They always figure out what’s wrong and they get it right the first time. Their prompt service was really appreciated, too.
Adam N., Owner from Chuck's Main Street Auto responded on 07/10/2025 12:28 PM

Thank you Marie. I am glad we were able to take care of the A/C compressor on your Chevy Tahoe. I really appreciate the kind words and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

GM
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GREGG M.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Excellent care for my aging dodge
Chuck's was amazing in the attention to detail and to my work requests. My car is pretty old, so it takes some balance to decide how much to put into it, and they were great at helping me evaluate.
Adam N., Owner from Chuck's Main Street Auto responded on 07/09/2025 09:30 AM

Thank you Gregg. I am glad we were able to walk you through the repairs on your Chrysler Town & Country. I appreciate the positive feedback and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

TG
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TRACY G.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Oil change
Had a quick oil change at Chuck's today. Easy to schedule, friendly staff, great work. Thank you!
Adam N., Owner from Chuck's Main Street Auto responded on 07/07/2025 08:39 AM

Thank you Tracy. I am glad we were able to take care of the oil change on your Acura MDX quickly for you. I appreciate the positive feedback and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

JB
JULIE B.
Hartland, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Another Good Experience at Chuck’s!
I recommend Chuck’s for your auto repairs. Oil changes are much more reasonable than other places I’ve been. The staff is friendly and knowledgeable. I was able to get my car in pretty quickly. Fair pricing. They finished my job in one day.
Adam N., Owner from Chuck's Main Street Auto responded on 07/07/2025 08:42 AM

Thank you Julie. I am happy to hear that we were able to get the oil change and needed strut repair completed on your Jeep Compass. I appreciate the positive feedback and your business. 

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

Verified Customer
Sussex, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2025
verified customerVerified Customer
0
Very high priced
The prices are very high. Not going to go back…
Adam N., Owner from Chuck's Main Street Auto responded on 07/09/2025 01:51 PM

Thank you for taking the time to share your feedback. We're truly sorry to hear that you felt our pricing was too high and that your experience didn’t meet your expectations. That’s never what we want for our customers.

We do our best to provide honest, high-quality work using reliable parts and skilled technicians, and we understand that can sometimes come at a higher cost. Even so, we never want anyone to leave feeling disappointed.

I have tried to reach out to you to discuss this further and would truly appreciate the chance learn more details and make things right.

Adam Nielsen
Chuck's Main Street Auto
262-246-8057
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