Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 330 Reviews )

98% Would Recommend
Latest Review 1 day ago

Reviews


PB
PAT B.
Concord, CA
Buick Park Avenue
Verified Customer
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03/13/2018
Excellent Service
Each time I have had to have work done on my car I have always taken it Clayton Valley Auto Service~~the work was always done in a timely manner~~the personnel are pleasant and very helpful~~I know when I get my car returned it is going to be in excellent working condition~~so if your car needs a doctor this is an excellent place to go~~

JD
Jacob D.
Pittsburg, CA
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Jacob said the employees were very clear about what they did during the servicing, they were also very cordial and honest.
This review was collected via phone interview by Customer Research Inc.

VN
VERNA N.
Concord, CA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
2005 Chrysler Town & Country
Thanks for giving me a ride & for delivering my van to my house.

JL
Julie L.
Concord, CA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Spoke with Julie's husband. He the business provides good service.
This review was collected via phone interview by Customer Research Inc.

NT
Nancy T.
Concord, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Nancy said they were super.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Concord, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
John said the staff at this business really came through for him.
This review was collected via phone interview by Customer Research Inc.

FC
Fernan C.
El Sobrante, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Fernan said everyone was pretty friendly. He stated he did not feel pressured to spend extra money.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Concord, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Brian said the business is the best, and he appreciated the service.
This review was collected via phone interview by Customer Research Inc.

SW
Sonja W.
Clayton, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Sonja said the staff took care of her initial needs, then found and took care of another problem.
This review was collected via phone interview by Customer Research Inc.

SS
SANDI S.
Concord, CA
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018
Great service
I’ve been taking my 1999 GMC Suburban to this shop for almost 20 years!! My truck is running great and I can always count on them to do good honest work. Jerry, Nancy and Stephanie are all very nice and always helpful!

EC
Evart C.
Concord, CA
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Spoke with Susan. She said the employee were polite. They provided quick service. Her vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

CS
CHERYL S.
Concord, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
The people and the service
Whenever I bring my car to Clayton Valley Auto Service, I am confident that the maintenance or repair needed will be completed correctly and in a timely manner. I always appreciate the estimate and thorough explanation of service required before the work is done.

PO
PETER O.
Concord, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Shifter cable replacement
As always five star service. Prompt and reliable. Wouldn't take any of my vehicles elsewhere for service

KS
Kathy S.
Concord, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Kathy said she was very impressed with the service that the staff provided to her vehicle.
This review was collected via phone interview by Customer Research Inc.

KB
Kristen B.
Concord, CA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Kristen said Jerry, Nancy, and Jose were awesome.
This review was collected via phone interview by Customer Research Inc.

KM
KARIN M.
Concord, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018
Reliable Service
Friendly staff and knowledgeable macanics.

RH
Rob H.
Concord, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Rob said business is very helpful and has good deals.
This review was collected via phone interview by Customer Research Inc.

RH
Rob H.
Concord, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Rob said business is very helpful and has good deals.
This review was collected via phone interview by Customer Research Inc.

EN
Erik N.
Pleasant Hill, CA
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Erik said the business has great service and it is always perfect. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

AL
Alex L.
Concord, CA
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Alex said he appreciated the service on his vehicle.
This review was collected via phone interview by Customer Research Inc.