Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

614 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


DB
Dave and Carolyn B.
Waukesha, WI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
experienced, friendly staff
I have been having my cars serviced here for years with no issues. Staff is very friendly and respectful. Great mechanics.
They take the time to explain what is being done. Now, my children have most of their repairs done here as well.
Denise B. from D&D Automotive Repair responded on 02/20/2018

Thank you for taking the time to write us a review.  We are pleased to be able to service the next generation of drivers in your family.  Thanks for putting your trust in us.

Denise Books
owner
262-524-1991

DA
Dave A.
Dousman, WI
Honda CR-V
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/21/2018
Smoking
The car appears to have been properly repaired. However it stinks like cigarette smoke. Next time that happens I will take my business elsewhere!
Denise B. from D&D Automotive Repair responded on 02/20/2018

I am so sorry that you had a bad experience.  I have spoken with the technicians and while they do not smoke in customer vehicles they do smoke in the shop area and of course then their clothing carries the smoke smell to your vehicle.  We will be more vigilant of this fact in the future.  We hope you allow us another chance to prove ourselves to you.

Denise Books
owner
262-524-1991

DK
Don K.
Waukesha, WI
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
great on time service with detailed accounting of the work and/or results for future service.
see above
Denise B. from D&D Automotive Repair responded on 02/20/2018

Thank you for taking the time to write a review for us.  We appreciate your loyalty.

Denise Books
owner
262-524-1991

JS
Judy S.
Pewaukee, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Judy said she was pleased with the wonderful service, and everyone on the staff was tremendously friendly.
This review was collected via phone interview by Customer Research Inc.

BS
Brandon S.
Waukesha, WI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Brandon said the team has always been great.
This review was collected via phone interview by Customer Research Inc.

JS
Judy S.
Pewaukee, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Judy said she was pleased with the wonderful service, and everyone on the staff was tremendously friendly.
This review was collected via phone interview by Customer Research Inc.

BS
Brandon S.
Waukesha, WI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Brandon said the team has always been great.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Mukwonago, WI
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Steve said that overall his experience with the business was good and he is going back to them to finish up a few things. The people there were friendly and the mechanic was knowledgeable. The only issue he had was that while they were looking over his vehicle for a few hours he had to call them himself to find out what was going on with the process instead of them reaching out to him to inform him.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Mukwonago, WI
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Brian said the employees did a good overall job. The mechanics fixed his exhaust issue, but his check engine light is still on.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Waukesha, WI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Paul said the staff seemed efficient at this business. But he was disappointed that after he picked up his vehicle from being serviced, it smelled awful. He assumed that whoever worked on his vehicle was a smoker, which really bothered him.
This review was collected via phone interview by Customer Research Inc.

CS
Collen S.
Waukesha, WI
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Collen said the business did a great job on the vehicle and finished quickly.
This review was collected via phone interview by Customer Research Inc.

JC
Jesse C.
Brookfield, WI
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Jesse said the business's service was really good. He stated he felt the staff was honest, and had good integrity.
This review was collected via phone interview by Customer Research Inc.

DB
Dave and Carolyn B.
Waukesha, WI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2018
Fast Friendly Service
My tire light lit up on my way home,. I called and Steve had me pull in right away to check it out.
Dave serviced my vehicle and explained what the problem was.

DB
David B.
Waukesha, WI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2017
fast turn around
thanks for info on ign switch. great service, fast turn around for late in the day.

MH
Megan H.
Oconomowoc, WI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Megan said the staff were helpful, informative and kept her up to date. It was an all-around good experience.
This review was collected via phone interview by Customer Research Inc.

MR
Matt and Laura R.
Waukesha, WI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2017
Good advise
David and Steve were very helpful in choosing the right tires for my car. They did the research to ensure we got the best performance tires for the winter.
Denise B. from D&D Automotive Repair responded on 12/26/2017

Thank you so much for taking the time to write us a review.  Hope your tires work for you.

Denise Books
owner
262-524-1991

DE
Debbie E.
Waukesha, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017
service.
Great friendly professional customer service.
Denise B. from D&D Automotive Repair responded on 12/26/2017

Thank you for taking the time to write a review for us. We hope to be able to offer our services in the future.

Denise Books
owner
262-524-1991

SS
sue s.
Waukesha, WI
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017
One of The Best!
I know when I take my car in that I am going to get HONEST advice and pricing. They do a very thorough job and are always very helpful and courteous.
Denise B. from D&D Automotive Repair responded on 12/26/2017

Thank you for the kind words  We hope to be able to help you with your automotive needs in the near future.

Denise Books
owner
262-524-1991

JH
Jonah H.
Waukesha, WI
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Jonah said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

CW
Chad W.
Waukesha, WI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Chad said the service was hassle free. The staff members had it done in a timely manner, at a decent price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 614 in total