D & D Automotive Repair

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262-524-1991
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Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

504 Reviews

5 star
88%
4 star
9%
3 star
1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review 2 days ago

Reviews

JB
Joshua B.
Milwaukee, WI
Honda Civic Cpe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Joshua said everything is fine. The wait was a bit long but the service was quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
RK
Rick K.
Waukesha, WI
INFINITI G35 Coupe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Rick said the service was good, but the cost was more than he expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
Steve S.
Mukwonago, WI
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Steve said that overall his experience with the business was good and he is going back to them to finish up a few things. The people there were friendly and the mechanic was knowledgeable. The only issue he had was that while they were looking over his vehicle for a few hours he had to call them himself to find out what was going on with the process instead of them reaching out to him to inform him.
Recommended
This review was collected via phone interview by Customer Research Inc.
BM
Brian M.
Mukwonago, WI
Toyota Highlander
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Brian said the employees did a good overall job. The mechanics fixed his exhaust issue, but his check engine light is still on.
Recommended
This review was collected via phone interview by Customer Research Inc.
PR
Paul R.
Waukesha, WI
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Paul said the staff seemed efficient at this business. But he was disappointed that after he picked up his vehicle from being serviced, it smelled awful. He assumed that whoever worked on his vehicle was a smoker, which really bothered him.
Recommended
This review was collected via phone interview by Customer Research Inc.
JV
Jason V.
Waukesha, WI
Chevrolet Equinox
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2017 Category: Service
Jason said he would recommend the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
SB
Shirley B.
Waukesha, WI
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017
Customer Service
They take the time to listen to you. I don't feel that I am getting ripped off and any time I have a problem I know I can call them and they will help me ASAP. I feel very comfortable working with them.
Recommended
Denise B. from D & D Automotive Repair responded on 11/03/2017

Thanks for taking the time to write a review for us.  We look forward to helping in the future with your automotive needs.

Denise Books
owner
262-524-1991
XC
Xi C.
Waukesha, WI
Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2017 Category: Service
Xi said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
AS
Alex S.
Waukesha, WI
Ford Police Interceptor
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2017 Category: Service
Spoke to Cindy. She said that the service took a while however she was satisfied with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BM
Bob and Betsy M.
Waukesha, WI
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2017
An honest and reliable repair shop.
Have been taking our cars to this shop for a long time. Can always count on them to fix only what needs to be done, but let you know what needs to be fixed in the future to keep your car safe for your family.
Recommended
Denise B. from D & D Automotive Repair responded on 09/05/2017

Thank you for taking the time to write a review for us.  We are certainly priviledged to have you as a loyal customer

Denise Books
owner
262-524-1991
KM
Kevin M.
Menomonee Falls, WI
Honda Pilot
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017 Category: Service
Kevin said this mechanic has a great demeanor. He is very straightforward and honest. He called him back, repaired his vehicle right away and was spot on.
Recommended
This review was collected via phone interview by Customer Research Inc.
BS
Barb S.
East Troy, WI
Honda Accord
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017
Customer service is wonderful
Everyone is so very friendly and helpful, and I don't feel that I'm ignored because I'm a woman.
Recommended
Denise B. from D & D Automotive Repair responded on 07/19/2017

Thank you for your kind words.  We appreciate your business.

Denise Books
owner
262-524-1991
TA
Tyler A.
Waukesha, WI
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2017 Category: Service
Tyler said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
NS
Nick S.
Waukesha, WI
Buick Century
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2017 Category: Service
Nick said this business did everything he asked them to do.
Recommended
This review was collected via phone interview by Customer Research Inc.
LA
Larry A.
Waukesha, WI
Acura TSX
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2017 Category: Service
Larry said his experiences have been okay.
Recommended
This review was collected via phone interview by Customer Research Inc.
RJ
Ryan J.
Waukesha, WI
Chevrolet TrailBlazer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2017 Category: Service
Ryan said this business provides good service and he has no complaints.
Recommended
This review was collected via phone interview by Customer Research Inc.
BB
Brian B.
Wales, WI
GMC Acadia
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2017 Category: Service
Brian said Steve does a good job and the mechanic is knowledgeable. They are nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jennifer S.
Milwaukee, WI
Volkswagen Jetta
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2017 Category: Service
Jennifer said this business was quick and efficient . She appreciated the service they provided because she was in an emergency.
Recommended
This review was collected via phone interview by Customer Research Inc.
GS
Glen S.
Waukesha, WI
Honda CR-V
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2017 Category: Service
Glen said this business did a good job. They kept him informed and they are honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
MY
Mike Y.
Waukesha, WI
Buick Terraza
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2016 Category: Service
Mike said the business has been great so far.
Recommended
This review was collected via phone interview by Customer Research Inc.