Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

909 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 3 days ago

Reviews


MK
Mildred K.
Willoughby, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Mildred said they are really good.
This review was collected via phone interview by Customer Research Inc.

NS
Nathan S.
Wickliffe, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Nathan said the employees always take care of his vehicle. The service was awesome.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Willoughby, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Kevin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Madison, OH
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
David said the staff was helpful, and the facility was clean. The price for the service was high though.
This review was collected via phone interview by Customer Research Inc.

JH
Jessica H.
Willoughby, OH
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jessica said she was there for an oil change and it was fine. She liked the lobby, it was customer friendly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lakeline, OH
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
quick, easy service!
They took my car on time and finished my scheduled tire rotation quickly. Very happy.

LM
Len M.
Willowick, OH
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Len said the business provided exceptional vehicle service.
This review was collected via phone interview by Customer Research Inc.

DR
Debera R.
Mentor, OH
Jeep Renegade
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/09/2018 Category: Service
Debra said she only had half an hour to get service. The staff was taking up way more time than she had when she showed up. She suggested to improve the customer service.
This review was collected via phone interview by Customer Research Inc.

RS
Rich S.
Mentor, OH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Rich said the service was good. The employees were pretty good with communicating everything.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Eastlake, OH
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Very good service
I am new in town and I was looking for a place to repair my car's AC. After reading some reviews I decided to give it a try. They were very kind and explained everything in detail before making any decisions. The AC is now working great! I will continue taking my car to Dave's for service

BK
Barbara\Ernest K.
Eastlake, OH
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
friendly service and great deal.
Super Spring Check Up deal. Check and fill all fluids, rotate tires, brake inspection, complete oil change. All for 60 dollars. Fantastic deal. Friendly service.

KS
Karen S.
Painesville, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
FRIENDLY AND HONEST!!!!
I can honestly say when I come to Dave's Auto I know I will get straight forward upfront honesty from them. My experiences have made me feel so at ease. The timing on walking in or calling for an appointment are very much accommodating. They don't make you wait forever to let you know what is wrong and they will take you back to show you what is exactly the problem. They are totally honest in letting you know if they can do the job or if it requires for you to go elsewhere because it is something they can't do. When you ask a question there is always a direct answer to follow. I recently had to have fuel lines replaced and it was something that required for me to leave the car. They were so nice to give me a loaner car to use while my car was being serviced. I also like their quick response back to you after leaving a message after hours. I needed an issue checked and I was able to take it there that day for them to look at it. My recent issue with my car I called before they opened, left a message, received a call back shortly after they opened and was able to take it there the same day to be checked. Because it was something they can't fix for me I was given a place within 5 minutes of them and that place was able to accommodate me. I feel this is a Highly Professional and Honest company. I don't hesitate to call for help. I feel very much at ease when I deal with them. There should be more places like this one. I will recommend them to anyone. Thank You Dave's Auto Care for being there for me.

RK
Robert K.
Wickliffe, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Robert said the service at this business was good, with fair prices.
This review was collected via phone interview by Customer Research Inc.

SH
Susan H.
Willoughby, OH
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
Great Service
I have been taking my older car to Dave’s Auto for seven years. They are always friendly and I feel are very fair. On more than one occasion they have gone above and beyond to help me out and to keep my car running at its best and safest. I highly recommend Dave’s Auto.

HW
Hilda W.
Willowick, OH
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Hilda said the staff always do a good job, and she doesn't have any problems with them. She said whenever she has any issues with her vehicle, they tell her to come right up to the business, and they'll take care of it. She said she has been with them for years and they have been pretty good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Willoughby, OH
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
Wonderful service
Quick and professional oil change :)

RS
Rocco S.
Willoughby, OH
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Rocco said he was satisfied with the over all work from this business. They told him he needed some brake work , but his brakes are fine.
This review was collected via phone interview by Customer Research Inc.

TF
Tom F.
Willoughby, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Tom said they did the job right.
This review was collected via phone interview by Customer Research Inc.

JG
Jan G.
Mayfield Heights, OH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jan said the service was great.
This review was collected via phone interview by Customer Research Inc.

GS
Giorgiy S.
Cleveland, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Giorgiy said he did not get everything he wanted.
This review was collected via phone interview by Customer Research Inc.
Dave R. from Dave's Auto Care responded on 05/22/2018

We were unable to help this gentleman because he needed to contact Intoxalock for prior work authorization before we are allowed to pcoceed.