However, what I experienced in my last and final visit to this location was truly unexpected, unacceptable and completely unprofessional. I dropped off my 2016 Land Rover LR4 to have the brakes serviced for the second time, because the brakes that Euro Motors had serviced in the past would not stop squeaking. I spoke with the cashier there I believe her name is Cindy and we agreed that I would drop my vehicle off on Tuesday morning so that they could have enough time to service my vehicle. When I went in Wednesday evening to pickup my vehicle it was in the exact place I left it and nothing had been done! There was no explanation from Cindy or Adrian. Luckily I found another Euro mechanic in the area and he was able to resolve my issues. I will no longer recommend this establishment to anyone!
We would like to apologize for your negative experience during your last visit. We strive to exceed expectations when servicing vehicles and we regret we missed the mark. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us a call at (407)730-5917 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and earning back your business.
I 'm waiting to call and bring the car back because the lights have been going on and off ever since. ( The young lady said that the work is guaranteed for 2 years or 24000 miles. So I'm waiting a little while to see how it goes.)