Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

697 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


JK
Jeanie K.
Fallbrook, CA
Ford Fusion
Verified
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01/06/2018 Category: Service
Jeanie said this business was very professional and honest. They took care of her right away, and didn't take advantage of her being by herself. She had a nice experience. They were great.
This review was collected via phone interview by Customer Research Inc.

CC
CHRIS C.
Murrieta, CA
Dodge Dakota
Verified
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01/05/2018
Customer Service and efficiency.
Clarify what is wrong with the vehicle, advice as to what is to be accomplished, then efficiently fix the problem, and that is what happened today. Steve Thompson, knows his business and provides excellent Customer Service. He has worked on my vehicles for many many years and I trust his judgement and work.

EB
EVE B.
Fallbrook, CA
Honda CR-V
Verified
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01/03/2018
Honesty & professionalism
Steve and his crew have serviced our family’s cars for over 15 years. They have always been so professional, knowledgeable & fair with us. They fit us in their schedule when we have issues. They’ve turned us away when everything is ok. We are very grateful to have them in Fallbrook.

CA
Connie A.
Fallbrook, CA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Connie said the staff are very nice and they have been nice for years.
This review was collected via phone interview by Customer Research Inc.

MA
Mahnie A.
Fallbrook, CA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Mahnie said the service was good and it was finished on time.
This review was collected via phone interview by Customer Research Inc.

JT
JOHN T.
Fallbrook, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017
Outstanding Service
Great Service. Had appointment. In and out of an oil change in 30 minutes.
Chris showed me that one front tire was showing steel and could blowout on the freeway.
I was very surprised and realized that if I had not come in that day, I may have had a blowout.
A very caring family run garage.
John Thompson

FL
Francine L.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Francine said staff took care of her vehicle's problem in a timely manner. She is satisfied because she has not had any issues since this business serviced her vehicle.
This review was collected via phone interview by Customer Research Inc.

LC
Lucas C.
Fallbrook, CA
Cadillac STS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Lucas said everything was great at this business, including the speed and attention.
This review was collected via phone interview by Customer Research Inc.

AF
Alexa F.
Panama City, FL
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Alexa said she appreciates the great service and she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JD
jason d.
Fallbrook, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017
Good service, reasonable price.
Great family owned operation. Great, fast service, at a reasonable price. Will be going back for my future automotive service needs!

DC
Doug C.
Fallbrook, CA
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Doug said he just liked the business. They seem like a country place.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Fallbrook, CA
Suzuki Grand Vitara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Tom said the experience was painless.
This review was collected via phone interview by Customer Research Inc.

BS
Bradley S.
Sugarloaf, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Bradley said the business helped him out very much. They figured out his vehicle's problem and they got it fixed.
This review was collected via phone interview by Customer Research Inc.

CB
Cal B.
Fallbrook, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Cal said the business did a really good work.
This review was collected via phone interview by Customer Research Inc.

SG
Shirle G.
Fallbrook, CA
HUMMER H2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Spoke with Nick. He said the staff knew what they were doing. They did as promised.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Fallbrook, CA
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Mary said this business was great. They did a good job and they were very courteous. The service was reasonable and the office was clean. The employees have lovely manners and were very nice. Everything was great.
This review was collected via phone interview by Customer Research Inc.

FL
Frank L.
Fallbrook, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Frank said Steve was the best. He really helped out with his speedometer.
This review was collected via phone interview by Customer Research Inc.

HE
Harlan E.
Fallbrook, CA
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Harlan said the employee he dealt with is somewhat award with customers and could improve in that area, but he does provide good service.
This review was collected via phone interview by Customer Research Inc.

JH
Jerry H.
Fallbrook, CA
GMC Sierra 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Jerry said the staff did a really good job. They brought his attention to a small issue he was not aware of.
This review was collected via phone interview by Customer Research Inc.

SZ
Selene Z.
Fallbrook, CA
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017 Category: Service
Selene said the employees made her feel very welcome. She was happy with the experience and she is thinking about making this business the only place she brings her vehicle to.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 697 in total