Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

7414 Reviews

ReScore Reviews™ (165)

ReScore
Overall Rating 4.7212158/5Overall Rating 4.7212158/5Overall Rating 4.7212158/5Overall Rating 4.7212158/5rating 4.7212158
Original
Overall Rating 2.33939/5Overall Rating 2.33939/5rating 2.33939rating 2.33939rating 2.33939
93% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


LC
Linda C.
Palm Harbor, FL
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Service advisor Brandi Judd provides excellent service
Brandi returns calls promptly, is courteous and provides excellent customer service.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

SL
Stephen L.
Palm Harbor, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
periodic maintenance
Good customer service from service writer associate. My car was ready when the service associate said it would be. In fact it was 10 minutes early.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

MW
Martha W.
Clearwater, FL
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Greeted right away by customer service
The service and wait time ( I chose to wait) was excellent and they took care off all my needs. They performed updates and corrected the sluggishness problem with my car. Will always go back to them.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Oldsmar, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Service dept
My service asst Meghan was awesome. !!!!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

LR
Larry R.
Clearwater, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Courtesy Service Representatives
Brandi Judd takes care of me.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Belleair Bluffs, FL
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Fixed my car
Professional. Easy to deal with. Fixed the problem without adding any extras.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

EG
Edward G.
Indian Rk Bch, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Service
Fast & efficient
Brandon does an excellent job
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

DD
Diane D.
Largo, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Everyone is very nice
Everyone is very nice, however this time it took about an hour more than we were told it would take.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2017 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Great Service
Kept auto until they found problem I had mentioned and fixed it.
New service setup takes some getting used to, but hopefully it will run smoothly.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

LD
Lorena D.
Dunedin, FL
2012 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/16/2019 Category: Service
Nothing
Nothing
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

A member of management will be reaching out to you.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Palm Harbor, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Best Customer Service You Will Find!
Nobody does better than Fitzgerald.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

JC
Jana C.
Seminole, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Jana C
Loved everything but the long wait time
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Safety Harbor, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2019 Category: Service
Oil change too expensive
Complimentary car wash wasn’t the best! Why bother? Oil change and tire rotation too expensive!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

We are constantly checking our competitors to make sure we are competitive with our pricing. Our recent search found we are in-line with most other dealers for synthetic oil changes. We offer a complementary car wash to every customer as a courtesy. We thank you for choosing us to service your vehicle.   

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Oldsmar, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Great Service
Always use this dealership for service & repairs
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/16/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Oldsmar, FL
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Meghan was so helpful.
My battery died. I didn’t have an appointment but Meghan got me in and out in 1.5 hours. She updated me when she had info. And was so nice.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/15/2019

Thank you for your response. We appreciate your business with us. Have a great day. 

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

CC
Cynthia C.
Palm Harbor, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Fast and Friendly Service
I made my appointment on line which is very convenient. The service department is honest about their recommendations for sevice. The wait time is well within reason, and there's plenty of elbow room in the waiting area.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/14/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

XL
Xenia L.
Clearwater, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2019 Category: Service
Oil change
Very professional & courteous staff! Pleasant atmosphete!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/14/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

AG
Arlene G.
Palm Harbor, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Fantastic Service
In and out in the shortest time.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/14/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2019 Category: Service
LaCava
The services were performed to my satisfaction.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/14/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

SD
Sue D.
Clearwater, FL
2014 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2019 Category: Service
Great service just always forget to update my sticker
I've had very good service here, however this is the 2nd time they've forgotten to update the sticker on my car.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/14/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com