Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

7270 Reviews

ReScore Reviews™ (164)

ReScore
Overall Rating 4.719512/5Overall Rating 4.719512/5Overall Rating 4.719512/5Overall Rating 4.719512/5rating 4.719512
Original
Overall Rating 2.33537/5Overall Rating 2.33537/5rating 2.33537rating 2.33537rating 2.33537
93% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


GC
Geraldine C.
Clearwater, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
GG
Excellent service. Had a flat tire went to service department had no appointment they replaced the tire . Very happy customer!!!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater Beach, FL
2013 Hyundai Elantra Coupe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/19/2019 Category: Service
Better bring a book or have somewhere to go!
As always, it takes WAY too long for a scheduled appointment oil change. This time it was 2 1/2 hours!!!!!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

A member of management will be reaching out to you.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

GD
Gyda D.
Trinity, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Great sevice, Personal attention
Derek was terrific,
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

PE
Perry E.
Largo, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/19/2019 Category: Service
Extremely slow service
I went in with with an appointment for a simple oil change and it took 2 1/2 hours to complete.

This is WAY too long!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

A member of management will be reaching out to you.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

SK
Susan K.
Palm Harbor, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Service Review
Brandon Balch has always done a great job for me.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Safety Harbor, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2019 Category: Service
Good service
Overall a great experience. The employees rushed me as I was paying which did not give me enough time to read the receipt and itemized bill. I also feel like I am paying more than I should because my benefits are not properly explained. Other than those two areas the service and notifications throughout the appointment were great.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Largo, FL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Good job
Fair and follow thru, tks Brandi!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

RS
Rosa S.
Port Richey, FL
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
very good services
keep up with the good services
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

HT
Harry T.
Clearwater, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Impressed.
Entire service experience was handled very efficiently.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Wimauma, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/17/2019 Category: Service
Poor wait time
Wait time unacceptable for a routine SCHEDULED maintenance
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

A member of management will be reaching out to you.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Safety Harbor, FL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Recommendation Given for Aug. 8 and August 15 service appointments
Clear explanations and information given, no pressure applied, efficient service delivered. Thank you Hyundai Service and Meghan Parker, Service Rep.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

DC
Dorothy C.
Clearwater, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Recall visit
All people are professional and pleasant. Job was taken care of efficient and quickly
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Great Service!
Fantastic job!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

PC
Patricia C.
Palm Harbor, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Everyone is very courteous and helpful
Everyone is very helpful
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

JS
Judith S.
Clearwater, FL
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Great Service
Needed a part. Dealership made a car available without charge. Found I needed to change my brake fluid. May have saved me from a costly replacement of the master cylinder.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Dunedin, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Good Service
Tried to up sell service but no pressure when declined.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

LC
Linda C.
Palm Harbor, FL
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Service advisor Brandi Judd provides excellent service
Brandi returns calls promptly, is courteous and provides excellent customer service.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

SL
Stephen L.
Palm Harbor, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
periodic maintenance
Good customer service from service writer associate. My car was ready when the service associate said it would be. In fact it was 10 minutes early.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

MW
Martha W.
Clearwater, FL
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Greeted right away by customer service
The service and wait time ( I chose to wait) was excellent and they took care off all my needs. They performed updates and corrected the sluggishness problem with my car. Will always go back to them.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Oldsmar, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Service dept
My service asst Meghan was awesome. !!!!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/20/2019

Thanks so much for reviewing the Fitzgerald team!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com