Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

7414 Reviews

ReScore Reviews™ (165)

ReScore
Overall Rating 4.7212158/5Overall Rating 4.7212158/5Overall Rating 4.7212158/5Overall Rating 4.7212158/5rating 4.7212158
Original
Overall Rating 2.33939/5Overall Rating 2.33939/5rating 2.33939rating 2.33939rating 2.33939
93% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews


JO
Jeffrey O.
Clearwater, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2019 Category: Service
Not impressed
See previous explanation
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/18/2019

Thank you for the review. We can see that you came in for an important recall to reprogram your engines computer. We take there recalls very seriously and do not typically rush jobs like this. We apologize that your tire light was on but are happy to hear that we were able to take care of that as well.  

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Great service
In and out in under an hour for oil change!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/18/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

JW
Jean W.
Largo, FL
2012 Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Outstanding service
Brandi Judd organized and coordinated my most recent service appointment! I love being able to schedule an appointment online! A real plus to the already outstanding service! Plus not only was my oil change and multipoint check completed in a timely manner - my car was washed and shiny when it was returned to me! I have had my Hyundai Elantra Touring since 2012 when I bought it new from Fitzgerald's! I have been very satisfied with my car, and the terrific service I get every time! I purchased the maintenance package when I bought the car and it has paid for itself! I also got an extended warranty through Fitzgerald's! Great place!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/18/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

BB
Barbara B.
Safety Harbor, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Friendly and competent
This is the second time I have used this car dealership for service. They are easy to schedule with, and are friendly. They also provide a Lyft service if you need it. I'll come back.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/18/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Pinellas Park, FL
2012 Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Service
Good job.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

TD
Thomas D.
Berlin, CT
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Happy customer
Could not expect better service. People were polite and helpful. Super waiting area and quick services on my SUV.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

RM
Robert M.
Oldsmar, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Best service
This is by far the best car service center I have ever been to.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

LW
Louis W.
Clearwater, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Fitzgerald Hyundai
Great service, relaxing and accommodating waiting room, friendly service department
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

KL
Katie L.
Oldsmar, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Best service
Very friendly and easy to work with.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

LS
Linda S.
Dunedin, FL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Service
I didn’t have an appointment as I had a roofing nail in my tire and needed a new tire. Meghan was right on it. Pleasant, courteous and knowledgeable. She got me in pretty quick while I waited. This was my first time there since I moved to the area from Tampa. Thank you!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

DP
Daniel P.
Palm Harbor, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Dan's Hyundai Expeience
I was very pleased with the overall experience. I was greeted and immediately understood that I was on your schedule for service. I was led to a very comfortable waiting area where I was able to get a nice cup of coffee. I declined the doughnut.
You had my car ready in a very reasonable time and you explained what you did. I even got a free car wash.
Thank You
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Palm Harbor, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2019 Category: Service
Oil change
Good service
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

WG
Walter G.
Palm Harbor, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019 Category: Service
Making things right
We had some problems on a visit and they made everything right. Great service.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

KU
Karline U.
Palm Harbor, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2019 Category: Service
Free coupons for oil
Xxx
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

HY
Helen Y.
Clearwater, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/14/2019 Category: Service
Do not recommended this service dept.
I don’t trust the mechanics who do the work as I don’t think they are doing everything they are supposed to do. From my experiences in the past I caught them not having rotated and balanced my tires, and considering how long I sat there for the service I had I don’t trust that they did the work.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

A member of management will be reaching out to you.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2019 Category: Service
oil change
oil changes should take less than and hour and a half.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/17/2019

Thank you for your review. We appreciate you being part of the Fitz family.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

GM
Glynis M.
Tampa, FL
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Oil Change
Great, friendly, and efficient service dept. I drive from Tampa to Clearwater because Fitzmall provides the best quality and professional service for my Hyundai.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/13/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Tampa, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Customer Service Great as Always
From visiting the dealership to scope the cars, to returning to purchase my vehicle, to returning twice for service, I've never had a bad customer experience. It's welcoming, comfortable, the wait is typically short. It's not the dealership experience I've had in the past, and it makes me enjoy having my vehicle serviced here.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/13/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Palm Harbor, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Great service!
Fast and friendly service.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/12/2019

Thank you for being part of the Fitzgerald family!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

JV
Jason V.
Clearwater, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2019 Category: Service
Service Appt
a
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 09/12/2019

Everyone here sincerely appreciates your review of Fitzgerald!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com