Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

7412 Reviews

ReScore Reviews™ (165)

ReScore
Overall Rating 4.7212158/5Overall Rating 4.7212158/5Overall Rating 4.7212158/5Overall Rating 4.7212158/5rating 4.7212158
Original
Overall Rating 2.33939/5Overall Rating 2.33939/5rating 2.33939rating 2.33939rating 2.33939
93% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


JM
Justin M.
Archer, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Fast Service
I had an issue with my 2017 Sonata SE and the trunk not opening. The dealership was slammed busy and they were able to get me in and out within 1.5 hours including the replacement of the trunk latch. A huge thanks to Derek Montgomery for the fast service.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/27/2019

Everyone here sincerely appreciates your review of Fitzgerald!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Safety Harbor, FL
2013 Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/27/2019 Category: Service
Battery Replacement
Prorated charges for batteries past 12 months lesson learned I’ll be going to an auto parts shop 2 yrs guarantee if anything goes wrong. Not a good way to treat dedicated customers
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/27/2019

A member of management will be reaching out to you.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Service Dept
Excellent! Friendly, efficient, honest. Had my Hyundai since December 2017 and would not consider letting anyone but Fitzgerald service it.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/27/2019

Everyone here sincerely appreciates your review of Fitzgerald!

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

KC
Kenneth C.
Oldsmar, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
The people
The people are friendly and are accommodating to your time
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/26/2019

Thank you for your review and your business. We look forward to helping you with all your vehicle needs. Have a great day.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

KJ
Kathleen J.
Largo, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2019 Category: Service
Awesome customer service!
Meghan, my advisor, is amazing and very professional. She went over details as what was to be done to my car. Text and called with follow ups during the day!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/26/2019

Thank you for your review and your business. We look forward to helping you with all your vehicle needs. Have a great day.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

GG
Ginger G.
Clearwater, FL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2019 Category: Service
Excellent service and staff
Kept me informed.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/26/2019

Thank you for your review and your business. We look forward to helping you with all your vehicle needs. Have a great day.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019 Category: Service
service
service is excellent
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/26/2019

Thank you for your review and your business. We look forward to helping you with all your vehicle needs. Have a great day.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

MS
Magdalen S.
Clearwater, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/24/2019 Category: Service
Unfriendly Service Staff
Maintenance staff made me feel like a burden just coming in for an oil change. Everyone seems unhappy and like they hate their job.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/26/2019

A member of management will be reaching out to you.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Dunedin, FL
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2019 Category: Service
Always good service but is usually long!
Good service and good waiting accommodations..but wait is usually long!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/26/2019

Thank you for your review and your business. We look forward to helping you with all your vehicle needs. Have a great day.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2019 Category: Service
Customer
It was better when u didn't have to wait for a specific person.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/26/2019

Thank you for your review and your business. We look forward to helping you with all your vehicle needs. Have a great day.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

JR
Janice R.
Largo, FL
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019 Category: Service
ok
bought policy for $35 four times per year. I will continue to use it until I sell the car.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/24/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/24/2019 Category: Service
Nice and clean
Should remove plastic and paper floor sheet when car is returned for customer pick up. Wasn't offered car wash with service.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/24/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Tampa, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Efficient and professional
Excellent service
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/24/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

JH
Jeffrey H.
Clearwater, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Anthony Lackey
All I can say is Anthony is the best. He did what another advisor ( who said he did try ) could not do. Anthony is an asset to your team and the Fitzgerald family. If the company wishes to know exactly what it was that he did for me, just give me a call and I’ll be glad to tell.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/24/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

KJ
Keith J.
Clearwater, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Mr
x
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/24/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

DW
Daniel W.
Tampa, FL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2019 Category: Service
Fast, mostly good experience
Service was performed more quickly than expected. Waiting room is nice, free popcorn and free video games. My only complaints are: 1) after the service, the interior of my car smelled like grease for about a week, and 2) during the service for some reason they turned my headlights from Auto to Off. That's fine if they need to do that, but they should switch it back. Later that day I was driving for a while after dark before I realized my headlights were off. It didn't take long for me to figure it out, but I'd guess that some people would be very confused or might not notice at all.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/24/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Oldsmar, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Service department
The very best service department in the area.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/24/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

Verified Customer
Clearwater, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Yippee
great service!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/24/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

NK
Norman K.
Tarpon Springs, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
high service level and good personnel.
Good dealership...……...
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/24/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com

GW
George W.
Dunedin, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Service review
Well Done
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 08/24/2019

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

David Bartalis
Service Director
Fitzgerald Hyundai
727-799-1800
bartalisd@fitzmall.com