ReScore Reviews™ (3)
Im sorry your unhappy but this is not a fair review when you have not taken a moment to speak with myself or Jerry, you have been with us long enough to know Jerry takes pride in his work and if anything is wrong will take care of it, As for this morning Jerry & myself could not be in the office and I do know the guys were running about 15 minutes behind we do our best to get the cars in on time but sometimes it does happen to run afew minutes behind same as with a doctors office it cant always be helped. We would appreciate the chance to speak with you directly and resolve any issues with you. Please call the shop and ask for Jerry.
Micheal ask for us to check his brakes we did ask he ask and Micheal was told that he only needed the front brakes with rotors for the $225 plus tax and the rear brakes were fine and not needed at this time he agreed to have them done and left here happy. The next day he called and ask again about the rear brakes Im not sured why he thought for $225 he could have all brakes & rotors done because he was told that it was for Only the front and because he was upset I told him on his next visit we would give him a free oil change because of his confusion he seemed happy with that and we ended the conversation, So now I am confused about his review.