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SureCritic / Genesis Of Greer
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Genesis Of Greer

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(43 Reviews)
66
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Score Details

5 stars
86%
4 stars
6%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
5
Total ReScores™
5.0
ReScore™ Average
66
Net Promoter Score ®

Business Details

Categories
Contact
(864) 334-4347
No Business Hours Provided

Business Hours

* No Time Zone Provided
14435 E. Wade Hampton Blvd. Greer, SC 29651
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(43 Reviews)
Write a Review
Recent Reviews
DB
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Don B.
Johnson City, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/07/2024
0
Category: Service
BEWARE
Beware! I worked with this dealership for close to two weeks trying to arrive at a price and once we agreed on a final out the door price and I told them I wanted the car, they sold it out from under me. Someone was apparently coming to check it out and after telling them that I wanted the car before the other party arrived, the salesman Chris told me he'd try to see what he could do to tie it down. Really? I tell them I want the vehicle and that I could come get it within a matter of a couple of days and they sell it to somebody else? Lost my trust and faith in this particular dealership bigtime. There'd be no way I'd purchase a vehicle from them and suggest you be very careful trusting them.
Verified Customer
Piedmont, SC
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
verified customerVerified Customer
10
Category: Service
Great service
I Always have a great experience here.
JL
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John L.
Jackson, MS
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customerVerified Customer
10
Category: Service
Best service from any dealer or brand I’ve ever experienced
Prompt courteous professional service and support. In this Covid world it was a pleasure to witness
AB
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Alvin B.
Greer, SC
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
verified customerVerified Customer
10
Category: Service
Outstanding
The best service team I have ever dealt with
JB
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Joe B.
Travelers Rest, SC
2018 Genesis G90
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
verified customerVerified Customer
Category: Service
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/14/2022
5
Category: Service
Joe Barrera’s 2018 G90
Wish the car defects (passenger side camera and mirror) were easily fixable. Still unresolved issues. Hardship without loaner car for 10 days was disappointing.
KAMIL B. from Genesis Of Greer responded on 01/15/2022 05:27 AM

Thank for providing us feedback. I will be reaching out to you to further assist you in your recent service visit. 

Regards,

Kamil K Burdzy
Service Manager 

AB
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Alvin B.
Greer, SC
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2021
verified customerVerified Customer
Category: Service
P
Professionalism & courteous
Recommended
RJ
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Rita J.
Blakely, GA
2021 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2021
verified customerVerified Customer
Category: Service
Outstanding service
I was able to schedule my service without problems. The valet service picked up my car, and I received a similar car. I am a doctor, and my car service did not interfere with my day. My car was returned, serviced, clean, and washed.
Recommended
KB
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Keith B.
Anderson, SC
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
verified customerVerified Customer
Category: Service
Genesis Service
Car was ready when promised. Service staff was nice and friendly.
Recommended
Verified Customer
Taylors, SC
2020 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
verified customerVerified Customer
Category: Service
Genesis owner
Always provides exceptional service. Jeff Cassidy does an outstanding job
Recommended
KF
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Kenneth F.
Taylors, SC
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
verified customerVerified Customer
Category: Service
Always look forward to having my car serviced at Genesis of Greer. I know that my vehicle is being thoroughly taken care of.
I would highly recommend Genesis of Greer to anyone needing a service done on their vehicle. My advisor Jeff Cassidy always makes me feel comfortable and assured about present and future services.
Recommended
HH
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Harold H.
Greer, SC
2019 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
verified customerVerified Customer
Category: Service
Solid, professional dealership.
Valet service timely picked up my car at my house and provided loaner car. All work was done quickly and car was returned same day all cleaned up.
Recommended
SG
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Sheryl G.
Simpsonville, SC
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
verified customerVerified Customer
Category: Service
Great group of people
Enjoy coming in for service. Nice waiting area with tv and free coffee.
Recommended
BK
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Bertha K.
Central, SC
2018 Genesis G80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/08/2021
verified customerVerified Customer
Category: Service
Services.
No more comments.
Recommended
KAMIL B. from Genesis Of Greer responded on 02/10/2021 10:57 AM

Thank you for providing us feedback. My team and I will be in touch with you withing the next 1-2 business days to further assist you in your recent service experience. 

Regards,

Kamil K Burdzy
Genesis Service Manager 

LB
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Lori B.
Columbus, NC
2017 Genesis G80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/04/2021
verified customerVerified Customer
Category: Service
Faculty needs a facelift
I understand all facilities don’t have to be new. I don’t understand that all facilities (and employees) are not. Stand back and take a good look at this overall business and audit as a customer. You will see that everything needs improvement.
Recommended
KAMIL B. from Genesis Of Greer responded on 02/06/2021 02:57 PM

Thank you for taking the time to provide us feedback. My I will be in touch within the next 2 business days to further assist you in your recent service experience. 

Regards,

Kamil K Burdzy
Service Manager
Genesis of Greer

DH
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Daniel H.
Inman, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/29/2021
Lack of response
Didn't seem to care that it took 3 weeks to pay off trade in and I was getting past due notifications. I should have paid off myself prior to trading it in.
After all I put $42,000 down and pay off was only $1683.43.
Not Recommended
Displaying Review 1 - 15 of 43 in total
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