Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 420 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 2 months ago

Reviews


LW
Lynn W.
Rochester, WA
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2019 Category: Service
Lynn said they had the vehicle home for 2 days and had to take it back to the business because the same problem came back. It is an older vehicle, and the staff is trying to figure out what is wrong with it. She expressed they are great people and appreciates they are part of her community.
This review was collected via phone interview by Customer Research Inc.

CS
Crystal S.
Centralia, WA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019
Looked at my nissan
They were nice and friendly

JC
Jamie C.
Centralia, WA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Jamie said she was told her vehicle needed a new air filter, when it was replaced 2 weeks prior. She also said the last time she took her vehicle to the business she had some inconsistencies with their filter recommendation.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Rochester, WA
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Mike said he is very happy with the service this business provides.
This review was collected via phone interview by Customer Research Inc.

JH
Jason H.
Napavine, WA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Jason said he had a good service experience. The mechanic was well informed and diagnosed the issue quickly.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 10/23/2018

Hey Jason, thanks for the great review and recommendation. Our goal is for our highly qualified techs to take care of things quickly.
Thanks for noticing!
Best Regards,
Your Team at Ike's Auto Repair


MM
Muaz M.
Washington
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2018 Category: Service
Muaz said the service took a bit longer than he expected.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 10/16/2018

Hi Muaz, Thank you for your 4 star review and recommendation. We do apologize for the oil change taking a bit longer than expected. Our Awesome oil service with it's 26 point digital inspection usually takes about an hour. We usually reach that bench mark, and apologize that we may not have done that with you. 
Best Regards,
Your Team at Ike's Auto Repair


CC
Cliff C.
Littlerock, WA
Jeep Comanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Cliff said he will recommend this facility.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 06/01/2018

Hi Cliff, Thank you for the recommendation. We appreciate you allowing us to assist you with your vehicle needs. 
Best Regards,
Your Team at Ike's Auto Repair


MH
Moriah H.
Washington
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Moriah said she didn't like the fact that she had to wait for an hour, but other than that it was excellent.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 05/16/2018

Hi Moriah, Thank you so much for the great review and recommendation. We apologize that you had to wait for a bit. Our oil changes and 26 point inspection, do take a little time but we are sure thorough. We appreciate you letting us assist you with your vehicle maintenance needs.
Best Regards,
Your Team at Ike's Auto Repair


CS
Carl S.
Centralia, WA
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018 Category: Service
Carl said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 05/02/2018

Hi Carl, Thank you for recommending Ike's Auto Repair. It is our privilege to assist you with your vehicle needs.
Best Regards,
Your Team at Ike's Auto Repair


SE
Sarah E.
Olympia, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Sarah said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 04/12/2018

Thank you Sarah for the kind review. We sure appreciate you. We know you have choices. Thank you for choosing Ike's Auto Repair.
Best Regards,
Your Team at Ike's Auto Repair


AS
Adam S.
Washington
Ford Aspire
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2017 Category: Service
Adam said he was pretty happy with the service.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 01/03/2018

Hey Adam,
Thank you for the review, Ike's Auto Repair
appreciates when our customers take time to
say something kind about us! We are glad you were happy with our service, and hope to see you again.
Best Regards,

Your Team at Ike's Auto Repair

CP
Cheyanne P.
Rochester, WA
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
Cheyanne said everything was pretty good at this business. She had no complaints.
This review was collected via phone interview by Customer Research Inc.

EH
Edwin H.
Wenatchee, WA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2017 Category: Service
Edwin said this business took too long but they were under manned so it was understandable. He said he will be calling them again to do more work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Rochester, WA
Ford Aerostar
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2017
94 Aerostar wheel berings
the job was done well and would have gone better if the parts had arrived on time

RS
Randy S.
Centralia, WA
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2017
Big thumbs up for Ike's
Great service fair prices

HD
Hang D.
Kent, WA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017 Category: Service
Hang said she was on vacation and had to stop in for service. She said everything was really good.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Rochester, WA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017 Category: Service
Spoke with Darla. She said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

KD
Kimberly D.
Chehalis, WA
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2017
Great customer service
Always helpful

HP
Harlan P.
Tenino, WA
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Harlan said the business provides good service, but their prices are a little bit too high.
This review was collected via phone interview by Customer Research Inc.

CG
Chris G.
Centralia, WA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Spoke with Melody. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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