Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

(420 Reviews)

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 3 months ago

Reviews


DM
Dan M.
Centralia, WA
Ford Expedition
Verified Customer
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09/25/2019
Good personal and knowledgeable service.
Service goes to the next step to check and repair.

TW
Tom W.
Rainier, WA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Great friendly service and staff!
I’ve been going to Ike’s for years and this is the best auto repair establishment I’ve found. They stand by their work and find solutions for everything I’ve thrown at them.

SP
Sean P.
Centralia, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Sean said that they did the job. They scheduled it and they fixed it. That is what he is looking for.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Rochester, WA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Richard said the business owner Ike is his friend. He was honest and did a great job. He tells it like it is and can back up what he says and is a good man.
This review was collected via phone interview by Customer Research Inc.

JS
Jerry S.
Centralia, WA
Toyota Previa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Jerry said the business did a good job. Ike is a good guy and he appreciated him being a good mechanic.
This review was collected via phone interview by Customer Research Inc.

LN
Linda N.
Centralia, WA
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Linda said that the facility did an excellent job on her diagnostic. She said that the staff was great, very good, honest, easy to work with and very friendly.
This review was collected via phone interview by Customer Research Inc.

RD
Rob D.
Rochester, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Rob said they did what they said they would.
This review was collected via phone interview by Customer Research Inc.

CB
Chiquita B.
Albuquerque, NM
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Chiquita said her experience was very good and she was happy with the staff.
This review was collected via phone interview by Customer Research Inc.

JH
Joel H.
Centralia, WA
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Joel said they were easy to work with, he trusts their work, and the business's employees were eager to help in any way.
This review was collected via phone interview by Customer Research Inc.

JB
Jordan B.
Rochester, WA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Jordan said the employees were nice and they fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
Josh M.
Rochester, WA
Ford Club Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Josh said the staff communicated well. He was told the cost of the service up front. The business had a shuttle service that dropped him off.
This review was collected via phone interview by Customer Research Inc.

AS
Allen S.
Rochester, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Did it again!
I brought my trusty Subaru Outback 966,748 miles, in for an AC issues. It was just spewing out hot air when I turned it on. I turned it in first thing in the morning and had it back first thing in the afternoon, fixed. That's fast, they don't let grass grow under their feet @ Ikes. I trust Ikes mechanics, they know what their doing and they get the job done expeditiously. Call Ikes and you'll get friendly service right off the bat with Tonya, I always do!!

Verified Customer
Rochester, WA
Kia Soul
Verified Customer
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06/24/2019
Wonderful business
Ike’s has been my go-to for years. The employees make me feel like home, and talk to me as if I was family. There is no better company to fix your car than Ike’s! I 100% recommend this place!

MB
M'kaila B.
Centralia, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019
Thank You!
I appreciate the hometown neighborly interactions. Thank you for transporting me home and then back to pick up my repaired vehicle....

Verified Customer
Centralia, WA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
The staff rock!
Folks here are so kind, understanding, and uber professional! On top of that, my vehicle was done before they said they would get it done :)

MB
Melvin B.
Rochester, WA
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Melvin said this business provides wonderful service, and the staff is friendly. During his last visit, they made a mistake, but he brought his vehicle back, and it was fixed.
This review was collected via phone interview by Customer Research Inc.

BM
Brandon M.
Rochester, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Brandon said the staff are really friendly.
This review was collected via phone interview by Customer Research Inc.

LW
Lynn W.
Rochester, WA
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2019 Category: Service
Lynn said they had the vehicle home for 2 days and had to take it back to the business because the same problem came back. It is an older vehicle, and the staff is trying to figure out what is wrong with it. She expressed they are great people and appreciates they are part of her community.
This review was collected via phone interview by Customer Research Inc.

LC
Lutz C.
Rochester, WA
Subaru Forester
Verified Customer
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05/15/2019
5 stars all the way
Honesty, friendliness and everything else you look for when having your car repair. Ike's is the only place I would take my car.

MA
Mike A.
Rochester, WA
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Mike said the service is great and Ike is fantastic.
This review was collected via phone interview by Customer Research Inc.

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