business image

Joe Machens Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,208 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
34
Total ReScores
4.9
ReScore Average
81
Net Promoter Score ®

Business Details

About

Joe Machens Hyundai is conveniently located in Columbia, MO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Joe Machens Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Joe Machens Hyundai is conveniently located in Columbia, MO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Joe Machens Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(573) 474-7400
Opening in 43 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 2:30 PM
Sun
closed
* Central Time (US & Canada)
1300 Vandiver Dr. Columbia, MO 65202
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,208 Reviews)

DT
gravatar
David T.
Lees Summit, MO
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/01/2022
1
Category: Service
Very disappointed with sales staff
I appreciated the courtesy we were given the day we bought a 22 Santa Fe Calligraphy. Another salesman offered to sell us his roof rack bars, it was a deal so I paid him that day. Sadly the bars were delivered without a key! Useless bars in my garage collecting dust. Now I have called and texted about this issue many times in the last 6 months, but no action has been done to resolve this!!
The vehicle needed to be checked in that day we were there. After being there all day, before we left the lot to drive back to K.C. there was a pretty shocking error message. So then we had to wait for mechanics to check it out. It was an 8 plus hour visit ?
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.