Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

683 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


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Scott A.
Louisville, KY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2016 Category: Service
Scott said the staff was pretty courteous, and pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

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Charles W.
Louisville, KY
Chrysler Town
Verified Customer
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04/16/2016 Category: Service
Charles said he was treated well at the business and would recommend it.
This review was collected via phone interview by Customer Research Inc.

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Jeffery H.
Tucson, AZ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Jeffery said he was driving cross country when his vehicle broke down and had to be towed to the next available facility He showed up at 8:00 am, and the technicians completed all of the necessary work in less than four hours. This facility is a AAA rated business and gave him a fair price for the repairs.
This review was collected via phone interview by Customer Research Inc.

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GARY W.
Louisville, KY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2016
2003 Honda CRV
I only go to people I trust. I trust John Overley Automotive with all my car repairs. Honest, considerate , fair and trustworthy.

MY
Marcus Y.
Louisville, KY
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2016 Category: Service
Marcus said the work was done well but the prices were high.
This review was collected via phone interview by Customer Research Inc.

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John B.
Louisville, KY
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2016 Category: Service
John said this business was helpful, friendly and they did not overcharge him.
This review was collected via phone interview by Customer Research Inc.

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Mary L.
Shepherdsville, KY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016 Category: Service
Mary said she was treated well.
This review was collected via phone interview by Customer Research Inc.

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LEKESHIA W.
Louisville, KY
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016
Best auto shop great customer service
I just love the quality work ..they always make sure the customer is satified with their car. They are the best hands down
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU FOR PUTTING YOUR CONFIDENCE IN US!  WE REALLY APPRECIATE THE KIND WORDS.


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CHAD N.
Radcliff, KY
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016
Quick and painless repair
My daughters car stalled out...had it towed to John Overly...they had is fixed and ready to go the same day. I wasn't really thrilled about the price (who is), but I cannot complain one bit about the service. These guys are top notch. This isn't the first time I have taken a vehicle to them, and have not been disappointed yet.
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU MR NUCKOLLS.  WE GREATLY APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SERVING YOU IN THE FUTURE!


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Ora H.
Louisville, KY
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016 Category: Service
Ora said the person a the business who helped her was very professional and did not take advantage of her.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 04/08/2016

WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SERVING YOU IN THE FUTURE.  THANK YOU!


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Barbara W.
Louisville, KY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016 Category: Service
Barbara said the person she works with is just wonderful. They go above and beyond and does his best.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU FOR YOUR REVIEW.  WE TRY TO DO OUR ABSOLUTE BEST WITH EVERYTHING WE WORK ON.  THANK YOU FOR SUPPORTING OUR BUSINESS!


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GENEVA B.
Louisville, KY
Chevrolet Sportvan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016
Consistently good diagnosis of issues and repair is top notch
I've been going here for years with my auto problems and my wife with her vehicle also. In fact, we bought her vehicle here. I recommend them to all my friends and feel I can trust them.
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU VERY MUCH FOR PUTTING YOUR TRUST IN US.  IT MEANS A LOT! WE LOOK FORWARD TO SERVING YOUR AUTOMOTIVE NEEDS IN THE FUTURE


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Angela P.
Louisville, KY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016 Category: Service
Angela said they were really great.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU FOR THE KIND WORDS! WE REALLY APPRECIATE THE BUSINESS!


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PHIL C.
Louisville, KY
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016
Great Place
Every time I go in there they always great me by name. They are always polite, and treat my car well. I don't go anywhere else for my car checkups.
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU FOR YOUR SUPPORT IN OUR BUSINESS! IT MEANS A LOT TO US!


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Tiffany S.
Louisville, KY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016 Category: Service
Tiffany said the business provided a good service.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 04/08/2016

WE APPRECIATE THE BUSINESS! WE HOPE TO CONTINUE TO SATISFY YOU IN THE FUTURE.


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KARA M.
Louisville, KY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016
So helpful and honest!
Repairs didn't need to be made but I thought they would need to be. They assured me I had at least another 6 months for my breaks. So happy to here. They were so honest and helpful.
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU FOR THE REVIEW! THATS ONE THING WE WILL NEVER DO IS SELL YOU SOMETHING YOU DONT NEED.  WE HOPE TO CONTINUE TO SATISFY YOU IN THE FUTURE! THANK YOU FOR PUTTING YOUR TRUST IN US.


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Janice C.
Louisville, KY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Janice said they did everything they were supposed to do, and did a good job.
This review was collected via phone interview by Customer Research Inc.

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Dana M.
Louisville, KY
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Dana said she was happy with the way the business diagnosed the problem with her vehicle. She was not happy that there was very obvious damage on the passenger side door that was not there before, and they did not tell her, or her boyfriend when he picked it up.
This review was collected via phone interview by Customer Research Inc.

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Jeff D.
Louisville, KY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Jeff said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU FOR YOUR NICE WORDS.  THEY MEAN A LOT TO US!


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Nick R.
Louisville, KY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Nick said they're very nice, friendly and honest.
This review was collected via phone interview by Customer Research Inc.
John O. from John Overley Automotive responded on 04/08/2016

THANK YOU AND WE HOPE WE CAN CONTINUE TO MAKE YOU JUST AS HAPPY IN THE FUTURE.


Displaying Review 501 - 520 of 683 in total