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Lee Johnson Auto Family

Average Score
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(132 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Trust, respect, and honesty; these are not just words to our family, they are the cornerstones of our lives and our family business. When our grandfather started selling and servicing cars and trucks 79 years ago, he knew that if he exceeded the customers’ expectations they would more than likely be his customers again, and again. Our Trust, respect, and honesty; these are not just words to our family, they are the cornerstones of our lives and our family business. When our grandfather started selling and servicing cars and trucks 79 years ago, he knew that if he exceeded the customers’ expectations they would more than likely be his customers again, and again. Our father continued this philosophy and passed it down to us.
We would like to invite you to come in and see for yourself that there is an easier way to buy and service your car or truck and still be treated with Trust, Respect, and Honesty. We call it the LJ WAY. Thank you for considering us and we hope to see you soon.
-Tod and Brett Johnson
...more

Categories
New Car Dealer, Used Car Dealer
Contact
(425) 827-0521
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
11845 NE 85th St Kirkland, WA 98033

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Trust, respect, and honesty; these are not just words to our family, they are the cornerstones of our lives and our family business. When our grandfather started selling and servicing cars and trucks 79 years ago, he knew that if he exceeded the customers’ expectations they would more than likely be his customers again, and again. Our Trust, respect, and honesty; these are not just words to our family, they are the cornerstones of our lives and our family business. When our grandfather started selling and servicing cars and trucks 79 years ago, he knew that if he exceeded the customers’ expectations they would more than likely be his customers again, and again. Our father continued this philosophy and passed it down to us.
We would like to invite you to come in and see for yourself that there is an easier way to buy and service your car or truck and still be treated with Trust, Respect, and Honesty. We call it the LJ WAY. Thank you for considering us and we hope to see you soon.
-Tod and Brett Johnson
...more

Categories
New Car Dealer, Used Car Dealer
Contact
(425) 827-0521
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
11845 NE 85th St Kirkland, WA 98033

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Trust, respect, and honesty; these are not just words to our family, they are the cornerstones of our lives and our family business. When our grandfather started selling and servicing cars and trucks 79 years ago, he knew that if he exceeded the customers’ expectations they would more than likely be his customers again, and again. Our Trust, respect, and honesty; these are not just words to our family, they are the cornerstones of our lives and our family business. When our grandfather started selling and servicing cars and trucks 79 years ago, he knew that if he exceeded the customers’ expectations they would more than likely be his customers again, and again. Our father continued this philosophy and passed it down to us.
We would like to invite you to come in and see for yourself that there is an easier way to buy and service your car or truck and still be treated with Trust, Respect, and Honesty. We call it the LJ WAY. Thank you for considering us and we hope to see you soon.
-Tod and Brett Johnson
...more

Categories
New Car Dealer, Used Car Dealer
Contact
(425) 827-0521
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
11845 NE 85th St Kirkland, WA 98033
All Departments' Reviews
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(132 Reviews)

KL
gravatar
KARLA L.
Redmond, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/26/2020
WORST SERVICE EXPERIENCE EVER
In this pandemic situation and with us not able to work due to COVID-19 we took our Chevy for a mechanical problem. Considering that this truck was still under warranty.
Kyle called us later the day to let us know that our warranty company will cover this and that we only have to pay a deductible. We said great let’s get it done. Turns on that they also did all this maintenance without my approval and charge an extra thousand dollars. I mean come on! who change wipers in a dealer service department, we all know we can get those wiper for less at Costco. I guess is my word against Kyle’s word. Very bad experience I wish people at Lee’s Chevrolet were honest and tell you exactly what costumer will end it paying. DO NOT WORK WITH KILYE not very honest man plus a lier. Definitely not taking my truck back there anymore. Don’t even bother to speak with Jeff (manager) same as Kylie or worst type of person, I believe business have manager and supervisor to try to solve problem not to make them worst Jeff not even tried, very poor costumer service skills.
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