Lex's Automotive

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941-723-0806
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Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

396 Reviews

5 star
90%
4 star
7%
3 star
<1%
2 star
1%
1 star
<1%

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
99% Business Response
Latest Review 7 days ago

Reviews

RB
Ralph B.
Ellenton, FL
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Ralph said they provided good and quick service. He just moved back in area but had used this business years ago.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/15/2019

Welcome back & thank you for your continued trust with Lex's Automotive. We appreciate your business. Tanya Lex  (941)723-0806

CM
Cody M.
Parrish, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Cody said the staff fixed the problem quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/15/2019

Thank you for leaving Lex's Automotive a 5 star review. We were happy to get your VW's A/C back up and running ice cold for you.  Tanya Lex  (941)723-0806

WE
WALTER E.
Parrish, FL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Competitive & efficient
Did the work right, following the estimate,
Recommended
Tanya L. from Lex's Automotive responded on 06/10/2019

Thank you for taking the time to leave a review for Lex's Automotive. We appreciate trusting us with your family vehicle.  Tanya Lex  (941)723-0806

HB
Henry B.
Palmetto, FL
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Henry said the service was perfect.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 06/06/2019

Thank you for taking the time to leave a review.  Glad you had a perfect experence and service.  Tanya Lex (941)723-0806

Tanya L. from Lex's Automotive responded on 06/10/2019

Thank you Henry for allowing Lex's Automotive to service your vehicle.  Your business is greatly appreciated.   Tanya Lex
(941)723-0806

JS
Joe S.
Ellenton, FL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Joe said the employees were honest. They provided great service. They provided excellent communication. They completed the work at a great price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 05/16/2019

Thank you Joe for your business and for taking the time to leave a review. 5 Stars!   Tanya Lex  (941)723-0806

Tanya L. from Lex's Automotive responded on 05/20/2019

Thank you very much for the 5 star review.  We appreciate your business and thank you for putting your trust in Lex's Automotive with your family's vehicles.   Tanya Lex  (941)723-0806

JA
Jefferson A.
Ellenton, FL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Jefferson said the work is done right and their prices are decent.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 05/08/2019

Thank you for taking the time and leaving a review. Your business is greatly appreciated.  Tanya Lex (941)723-0806

MR
Mike R.
Palmetto, FL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Mike said they were great with good customer service. He said to keep up the good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 04/18/2019

Thank you for allowing Lex's Automotive to service your vehicle. We are glad you were happy with our services.  Thank you for your business.  Tanya Lex  (941)723-0806

JD
John D.
Palmetto, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
John said he likes Tanya and Lex and it's an honest business to work with.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 04/18/2019

Thank you John for your trust you have placed with us to maintain your van. Have a great summer with your family. Tanya Lex  (941)723-0806

AH
ANNE H.
Parrish, FL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Very thorough and professional work...
Their work and service is always exceptional and fairly priced.
Recommended
Tanya L. from Lex's Automotive responded on 04/08/2019

Thank you Anne for allowing us to maintain your vehicle and keep you on the road safely.  We appreciate the review and your business.  Tanya Lex   (941)723-0806

RG
ROBERT G.
Ellenton, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Honesty & integrity!
Lex’s has been my “go-to” garage for a number of years. From my first interaction I found them to be very honest in determining work required and more concerned about my satisfaction than potentially doing more than necessary. My recent experience confirmed this - they could easily have suggested additional repairs at extra cost, but provided me assurance that the vehicle was safe and operable.
Recommended
Tanya L. from Lex's Automotive responded on 04/04/2019

Thank you very much for your kind words & 5 star review.  We love to hear feedback on how we are performing. We are glad to be of service to you and value you as our customer.

Tanya Lex   (941)723-0806
TB
Thomas B.
Parrish, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Spoke with Thomas. He said the staff was very courteous and he likes the service he received.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 03/12/2019

Thank you Thomas for taking the time to complete the survey & giving us a 5 STAR rating.  Your business is greatly appreciated. Tanya Lex  (941)723-0806

SU
Scott U.
Ellenton, FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Scott said the employees were very helpful. They provided outstanding customer service. They provided good work. They provided pictures of his service repairs.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 03/11/2019

Thank you for choosing Lex's Automotive to repair your Ranger last week.  We appreciate your business. Tanya Lex (941)723-0806 

DM
David M.
Parrish, FL
Pontiac Fiero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
David said the business has a great staff and it was a good experience. They were super friendly and got him in right away. He has a collectible vehicle that a lot of people wouldn't even touch, and they fixed it. They found some minor thing that could have cost him a lot, and saved him a ton of money. They did a good quality service at a super price, they have a clean facility, and they have his future business. He would highly recommend this place.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 03/11/2019

David, thank you for allowing Lex's Automotive to service your vehicles - it is our pleasure!  We are happy that we were able to locate your oil leak before more damage was caused.  Thank you for your business and referrals.  Tanya Lex  (941)723-0806

SD
STEPHANIE D.
Ellenton, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Ease of making appointment
I have confidence in their diagnoses and although the prices are a bit high they stand behind their work .
Recommended
Tanya L. from Lex's Automotive responded on 02/25/2019

Thank you for taking the time to leave a review, your business is greatly appreciated. Our 36month/36,000 mile warranty is a one of a kind warranty in this area. This warranty continues to assist our customer's satisfaction today and many miles down the road which is our #1 goal. 

Tanya Lex
(941)723-0806
LR
Lori R.
Parrish, FL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Lori said she always gets good and prompt service. The employees are very kind people.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 03/11/2019

Lori, thank you for your continued business. Thank you for your 5 Star Review.  Tanya Lex (941)723-0806

ER
Edward R.
Palmetto, FL
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019 Category: Service
Edward said that the business was reputable, and he would recommend it for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 03/11/2019

Thank you for taking the time to leave a review. Your business is greatly appreciated. Wish we could have seen one more star.   Tanya Lex (941)723-0806

KO
Kenneth O.
Parrish, FL
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Kenneth said they are good. He has been going there for a number of years and he is satisfied.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/25/2019

We are sorry to see you move away to Texas, hope you enjoy the weather & cusine.  Stop by to say hi next time your back in town. Tanya Lex  (941)723-0806

RJ
Roger J.
Ellenton, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Roger said he goes to this facility every year and his experiences have always been good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/21/2019

Roger, we appreciate doing business with you and happy to hear that your visits to Lex's Automotive are satisfactory.

Tanya Lex  (941)723-0806
Tanya L. from Lex's Automotive responded on 02/25/2019

Thank you Roger for allowing us each year to service your vehicle.  It has been our pleasure. Tanya Lex  (941)723-0806

SW
Shane W.
Ellenton, FL
Ford Transit Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Shane said the sign outside the business states voted best auto shop in the community. He tried them and experienced the best service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/28/2019

WOW - Thank you and we are so happy that you had a great experience at Lex's Automotive. We work hard to maintain great customer service & quality workmanship.  It is always nice to hear such nice feedback.   Tanya Lex  (941)723-0806

GS
GEORGE S.
Ellenton, FL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Excellent Service.
Lex Automotive always provides excellent and prompt service. I am very satisfied with their service.
Will continue to use them on a regular basis.
Recommended
Tanya L. from Lex's Automotive responded on 01/28/2019

Thank you George for allowing us to maintain your Chevy Cruze. It has been our pleasure having you as a customer.  Tanya Lex

(941)723-0806