ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
98% Business Response
Latest Review 4 days ago
NORMAN C. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and fair priced "
Very happy with the service.
Vehicle: Chrysler PT Cruiser
Service Date: 11/14/2017
Review Created: 11/18/2017 07:14 AM
Tanya L. at Lex's Automotive responded on 11/20/2017

Thank you for coming in last week and allowing us to repair the minor items on your PT Cruiser.  Tanya Lex  (941)723-0806 

BROCK P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service as always "
Excellent service
Vehicle: Saturn VUE
Service Date: 11/15/2017
Review Created: 11/17/2017 05:09 AM
Tanya L. at Lex's Automotive responded on 11/20/2017

Thank you for allowing us to service your family car & keep you safe on the road.  Tanya Lex  (941)723-0806

Geraldine L. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Geraldine said the service was perfect. The staff was very good and polite. She will continue to recommend customers to this business.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 10/06/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 11/21/2017

Thank you for the great 5 star review, it is our pleasure.  We strive for each visit to have the same high standards of customer service, quality repairs and accurate completion times.

Tanya Lex  (941)723-0806
Timothy W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Barbara. She said she just dealt with one guy at this business, and he was very nice.
Vehicle: Ford F-150
Category: Service
Service Date: 10/16/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 11/20/2017

Neil is our service advisor and handles most of the phone calls and estimates.  Thank you for your feedback & leaving a review.

Tanya Lex
(941)723-0806
James L. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said this business took care of business. This is the second time he has been there. If he has any further trouble he will be back.
Vehicle: Cadillac CTS
Category: Service
Service Date: 10/23/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 11/20/2017

We are glad that your recent visits have taken care of the problems that started with your cadillac. We hope to see you on your next service interval.  Happy Thanksgiving.

Tanya Lex
(941)723-0806
John I. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said this business is excellent.
Vehicle: GMC Terrain
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 11/20/2017

Thank you for taking the time to leave a review.  We are happy everything during your visit was Excelent.  

Tanya Lex
(941)723-0806
DICK N. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Corrected dealers sloppy service"
Lex Service gives prompt appointments, has certified technicians and takes care of your service issues without "ticket building" .... just god honest service which is really hard to find anywhere ... oh and their pricing is very fair!
Vehicle: Ford Edge
Service Date: 11/01/2017
Review Created: 11/10/2017 08:01 AM
Tanya L. at Lex's Automotive responded on 11/13/2017

Glad we were able to correct the major oil leak without a major price.  It is sad when the dealership caused such a oil mess due to their incompetence. Thank you for your visit and I am sure we wil see you again soon.

Tanya Lex
(941)723-0806
Mike H. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the staff treated him very nicely and fairly.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 11/13/2017

Thank you for the review and kid words, we are glad your visit was pleasurable. Thank you for allowing us to wervice your Impala last week.  Tanya Lex  (941)723-0806

NEIL B. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brown Dogs review "
Friendly, honest,and the most sincere, hard working people.
Vehicle: Cadillac SRX
Service Date: 11/01/2017
Review Created: 11/05/2017 08:06 AM
Tanya L. at Lex's Automotive responded on 11/06/2017

Thank you for the kind words & 5 star review. Neil & his wife have been sweet loyal customer for over 15 years.  Thank you!

Tanya Lex
(941)723-0806
Mark J. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said this business treats him well. He is very happy with them and their service.
Category: Service
Service Date: 11/02/2017
Review Created: 11/04/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 11/06/2017

Thank you for the review. We replaced all 4 tires on Mark's trailer that he uses often for his business.

Tanya Lex
(941)723-0806
Jerry G. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Elizabeth. She said they found the problem and fixed it. They were honest about what the issue was and didn't try to overcharge her.
Vehicle: Suzuki SX4
Category: Service
Service Date: 10/20/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 11/14/2017

Thank you for taking your time to leave a review. It is our pleasure to take care of your car problems and to keep your family safe on the road.  Tanya Lex  (941)723-0806

PETE N. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lexs"
On time and as quoted
Vehicle: Ford F-150
Service Date: 10/05/2017
Review Created: 10/24/2017 10:18 AM
Tanya L. at Lex's Automotive responded on 11/06/2017

Pete, thank you for taking the time and leaving a review.  Keeping your family vehicles on the road is our pleasure.  We appreciate your loyalty and confidence you have placed in Lex's Automotive.  Have a great week.

Tanya Lex
(941)723-0806
Louis G. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Louis said he did not have any problems with the business.
Vehicle: Ford Escape
Category: Service
Service Date: 10/10/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 11/06/2017

Thank you for taking the time and leaving a review.  Glad we were able to service your vehicle and everything went smoothly during your appointment. It is our pleasure working with you.  Tanya Lex  (941)723-0806

Peter G. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peter said this business did a great job and he was able to be seen without an appointment.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 11/06/2017

We are glad that we were able to get you in to take care of your Ford Taurus and get you back on the road safely.  Tanya Lex  (941)723-0806

Tina C. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tina said this business is the best.
Vehicle: Ram 1500
Category: Service
Service Date: 10/16/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 11/14/2017

We are glad to see your husbands truck back on the road again.  Thank you for allowing us to repair his Dodge Ram and will see you with your truck next week for service.

Tanya Lex
(941)723-0806
Brooks A. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brooks said Lex saved him money because he didn't need his brakes replaced after all. Lex was honest.
Vehicle: Ram 2500
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 11/06/2017

Glad that you were the winner & did not have to replace your brake lining.  The noise was just minor and have many miles of life left on your dodge.  Thank you for the review.

Tanya Lex
(941)723-0806
ALEX J. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the staff"
I will always keep going back for great service
Vehicle: Ford Mustang
Service Date: 10/12/2017
Review Created: 10/12/2017 08:03 PM
Tanya L. at Lex's Automotive responded on 10/16/2017

Thank you Alex for leaving a review AND sharing it with Google reviews.  You are a great customer and we value your loyalty to Lex's Automotive.   Tanya Lex  (941)723-0806

JOANN K. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Trust their work
Vehicle: Hyundai Sonata
Service Date: 10/10/2017
Review Created: 10/12/2017 07:22 PM
Tanya L. at Lex's Automotive responded on 10/16/2017

Thank you for being a valued customer & taking the time to leave a review. Hope you have a great week. Tanya Lex, Lex's Automotive   (941)723-0806

DON M. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service"
Once again I have received outstanding service at Lex's Automotive. I scheduled my appointment with Tanya and Neal and everything went smoothly. The work done was a follow-up to maintenance issues identified by Lex's mechanics. I appreciate their proactive approach to auto maintenance.
Vehicle: Lincoln MKT
Service Date: 09/25/2017
Review Created: 10/04/2017 03:18 PM
Tanya L. at Lex's Automotive responded on 10/05/2017

Thank you for taking the time and leaving Lex's Automotive a 5 star review.  We are glad that everything went smooth with your visit. Preventative maintenance is always better than the cost of repairs. Thank you again for being a loyal customer.  Tanya Lex

(941)723-0806
LYNNETTE W. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very reliable "
Totally honest.
Vehicle: Chevrolet Uplander
Service Date: 10/02/2017
Review Created: 10/04/2017 04:23 AM
Tanya L. at Lex's Automotive responded on 10/05/2017

Thank you for allowing us to service your vehicle and leaving us a 5 Star Review.  We hope that your problem is resolved with your Chevrolet.  Tanya Lex  (941)723-0806

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