Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

342 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
97% Business Response
Latest Review 3 days ago

Reviews


DB
Dona B.
Ellenton, FL
Chrysler Crossfire
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Dona said they have always done a good job for her. She always takes her vehicle to them.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Ellenton, FL
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Joe said this business did everything they said they would. He has recommended them.
This review was collected via phone interview by Customer Research Inc.

JA
Jose A.
Palmetto, FL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jose said the staff did a good job with the service.
This review was collected via phone interview by Customer Research Inc.

NN
Ngung N.
Florida
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Ngung said it was good customer service, and the work this business did on his vehicle was good.
This review was collected via phone interview by Customer Research Inc.

DK
Dee K.
Ellenton, FL
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Dee said she was satisfied with her experience with the business.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/16/2018

Thank you for choosing Lex's Automotive to service your Buick last week.  It was our pleasure working with you.  Tanya Lex  (941)723-0806


TW
Thomas W.
Ellenton, FL
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Thomas said everything was okay with this business.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/16/2018

Thank you for taking the time to leave a 5 Star review. Your business is greatly appreciated.

Tanya Lex  (941)723-0806

LW
Larry W.
Parrish, FL
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Larry said he was very pleased with everything.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/16/2018

Thank you Larry for allowing us to inspect your vehicle and to perform a little maitenance that was needed.  Have a great weekend.   Tanya Lex


VL
Vicki L.
Ellenton, FL
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Vicki said the business was informative and do great work, Tanya did a good job at handing everything.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/16/2018

Thank you Vicki for allowing us to service your Hyundai last week.  It was my pleasure working with you and getting your car back on the road. 

Tanya Lex (941)723-0806

TB
Tommy B.
Palmetto, FL
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Tommy said he liked the service and people that work there.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/16/2018

Tommy, thank you for allowing us to service the air conditioning for your Lexus. I am glad we were able to service it while you waited & allow you to get to the Tampa airport on time in the cold A/C. Tanya Lex  (941)723-0806


BS
Bill S.
Parrish, FL
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Ellen. She said this facility is very nice pleasant to do business with because everyone was very honest. She also appreciates them calling her to apologize about not giving her the rebate when she was in.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/16/2018

Thank you for allowing Lex's Automotive to assist with your vehicle repairs.  I am glad we were able to get the battery rebate to you.  Have a great week.  Tanya Lex  (941)723-0806


MF
Matt F.
Parrish, FL
Nissan Xterra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Matt said the service the business provided was good.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/16/2018

Lex's Automotive is appreciative for you entrusting us to fix your vehicle.  Thank you for your business.  Tanya Lex (941)723-0806


TM
Tom M.
Ellenton, FL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Tom said the staff did the job he asked for.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/16/2018

Thank you for allowing Lex's Automotive to repair your Ford pickup and performing our courtesy check.  Your business is greatly appreciated.

Tanya Lex
(941)723-0806

LJ
Larry J.
Ellenton, FL
Nissan JUKE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Larry said the business always does a good job. They get him in and out with no waiting.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/16/2018

Thank you Larry for allowing us to repair your Nissan and get your wife back on the road safely.  Your business is greatly appreciated. Tanya Lex

(941)723-0806

JH
Joseph H.
Parrish, FL
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Joseph said they are always very friendly, they are good people who do good work and they check on more than what he asks for.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/16/2018

It has been our pleasure working with your family over the years and keeping the vehicles safely on the road. Our courtesy inspection is a big value to our customers.  Have a great summer vacation.

Tanya Lex
(941)723-0806

RL
Robin L.
Palmetto, FL
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Robin said the staff were polite, everything was done quick, and the price was good.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 08/16/2018

Thank you Robin for taking the time to leave a review for Lex's Automotive.

Tanya Lex
(941)723-0806

ZP
Zach P.
Parrish, FL
Chevrolet Silverado 1500
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/19/2018 Category: Service
Zach said he didn't like the job they did on his alignment,.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/20/2018

Your Silverado alignment was definitely a chore to correct with the 7" suspension lift & offset wheels you just installed. We apologize that we had to make corrections to re center the steering wheel but thought you understood why the truck still has a drift/pull. The offset on the wheels cause the vehicle to drift and that we did make compensations to the alignment in order to help minimize it.  The best way is to have the original wheels on the truck after the lift was installed and you could see that the vehicle drove straight before installing the offset wheels that will cause a drift. Although with any suspension lift you will also change the driving and turning conditions of the vehicle too. Please feel free to contact me with any questions. Tanya Lex   (941)723-0806


DB
Dennis B.
Parrish, FL
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Dennis said the service was very good and he was completely happy. The employees did what they said and kept to the quote.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/20/2018

Thank you for allowing us to repair your Kia last week.  Your business is greatly appreciated.

Tanya Lex  (941)723-0806

RR
Roberto R.
Palmetto, FL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Roberto said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/20/2018

Thank you for allowing us to service your family's vehicles.  You have been a long time customer and we value your business. Tanya Lex  (941)723-0806


HP
Hanna P.
Ellenton, FL
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Hanna said the business always provides good service.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/20/2018

Thank you for the 5 star review - We try to deliver top notch service on every visit big or small. 

Tanya Lex  (941)723-0806

SS
Sheila S.
Palmetto, FL
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Sheila said the business was able to fit her in for services on short notice and with no appointment. The staff at the facility were very polite.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 07/20/2018

Sheila, I am glad we were able to fit your vehicle in our schedule and get it back to you that afternoon. It was a pleasure doing business. Tanya Lex 
(941)723-0806