ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
96% Business Response
Latest Review 4 days ago
Kathy D. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathy said she enjoys the staff and she always has a good experience.
Vehicle: GMC Acadia
Category: Service
Service Date: 02/09/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
STEPHANIE D. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Able to schedule me ASAP"
I brought my vehicle when the check light came on. They came out immediately and assured me that it was safe to drive and made an appointment for me for the next day. Pleasant and helpful staff .
Vehicle: Hyundai Sonata
Service Date: 02/09/2018
Review Created: 02/13/2018 04:43 AM
Kim S. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kim said the staff were very helpful and explained everything.
Vehicle: Buick Lucerne
Category: Service
Service Date: 02/07/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Roger P. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roger said he received great service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Phil F. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phil said the service was good and it was done in a timely manner.
Vehicle: Saturn VUE
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Robert P. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the mechanics at this facility are very honest and friendly. The work turned out great.
Vehicle: Mercury Montego
Category: Service
Service Date: 02/06/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Jim C. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said the business provided very good service and they also did exactly what they said they would.
Vehicle: Hyundai Genesis
Category: Service
Service Date: 01/24/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 02/12/2018

Thank you Jim for leaving a review and entrusting Lex's Automotive with your vehicles.  It is our pleasure. Tanya Lex (941)723-0806

Luke V. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Luke said this business treated him well and got him back home.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 02/01/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 02/12/2018

It is very unfortunate to be broke down with a vehicle when your out of town. Glad we could be of service to you and get you back on the road safely.  Thank you for choosing Lex's Automotive. 

Tanya Lex  (941)723-0806
Carol S. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carol said the business has always been good to her and good to her vehicle.
Vehicle: Buick Lucerne
Category: Service
Service Date: 01/25/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 02/04/2018

We are happy to assist you with your vehicle needs. It is our pleasure keeping your car in top shape & fun to drive.  Thank you for leaving a review for Lex's Automotive. Tanya Lex (941)723-0806

ED C. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust and honesty"
Lee is my mechanic. I trust him to do the job.
Vehicle: Toyota Camry
Service Date: 01/26/2018
Review Created: 01/30/2018 08:19 AM
Tanya L. at Lex's Automotive responded on 02/04/2018

Glad we were able to repair the issue with your Camry this week Ed.  You have been a great customer to work with for many years.  Tanya Lex  (941)723-0806

Shari H. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shari said the business was very prompt and kept her informed.
Vehicle: Pontiac Solstice
Category: Service
Service Date: 01/23/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 02/04/2018

Thank your for taking the time and leaving a review.  We value you as a customer and are pleased you were satisfied with your visit.

Tanya Lex
(941)723-0806
Craig C. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Craig said the experience was good. The staff did not try to oversell. They were honest and provided good value.
Vehicle: Ford F-150
Category: Service
Service Date: 01/23/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 02/04/2018

Lex's Automotive is pleased with the statement left in your review.  We are a family owned business and know that value & honesty is very important to everyone, especially when it comes to vehicle repairs.  Thank you,  Tanya Lex  (941)723-0806

CHARLES S. on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always a good job done."
Checked out all systems, and showed me the failed parts.
Vehicle: Chevrolet Corvette
Service Date: 01/17/2018
Review Created: 01/19/2018 02:58 AM
Tanya L. at Lex's Automotive responded on 01/19/2018

Thank you Charlie for allowing us to go over your new "toy" a beautiful forest green & tan corvette. It is our pleasure keeping your family's cars safe & fun to drive.  Tanya Lex (941)723-0806

Ron H. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said he has used this business before and they have always had a good experience with them.
Vehicle: Ford Edge
Category: Service
Service Date: 01/09/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 01/19/2018

Thank you for allowing us to service your vehicle again, we hope to build your trust as your #1 car care shop.

Tanya Lex
(941)723-0806
Tom S. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said the staff paid attention to detail and the service was done very well. The equipment and parts they used were top notch.
Vehicle: Nissan Rogue
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 01/19/2018

Tom it was our pleasure working with you and services both you family vehicles.  Thank you for taking the time and leaving a review. Tanya Lex  (941)723-0806

Jim V. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said the employees were honest. They did a good job. They did not do any unnecessary work. He was pleased with his service.
Vehicle: Nissan Quest
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 01/19/2018

We thank you for allowing to help with your daughters Nissan Quest.  We wish her all the best with her new baby.  Tanya Lex  (941)723-0806

Marilyn W. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Maddy. She said she would recommend this business for service.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 01/19/2018

Marilyn, we greatly appreciate referrals and value you as our customer.  Thank you   Tanya Lex  (941)723-0806

Richard M. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said he was satisfied with the very good service. The employees did what they said they would do.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 01/19/2018

Thank you Richard for allowing us to repair your Grand Marquis & get you back on the road safely.  Have a great week.

Tanya Lex
(941)723-0806
Kim G. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kim said she had a fine experience.
Vehicle: Hyundai Elantra GT
Category: Service
Service Date: 01/05/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 01/19/2018

Thank you for allowing us to service your Hyundai last week.  We strive to make each visit the best experience possible.

Tanya Lex  (941)723-0806
Mark H. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said the business provided him with good service in a fast time.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 01/15/2018

Glad we were able to get you back on the road, breaking down in the middle of a trip is never ideal. We are greatful you chose Lex's Automotive to repair your Silverado.  Tanya Lex  (941)723-0806

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