Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 1097 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 2 days ago

Reviews


EE
Eberton E.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2012 Category: Service
Eberton said this business was prompt and the service was good.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
Columbia, MD
GMC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2012
Good folks!
I bring all my vehicles to LMT. Most trustworthy shop in Columbia!

PB
Pete B.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2012 Category: Service
Pete said those guys were really good.
This review was collected via phone interview by Customer Research Inc.

RG
RANDALL G.
Columbia, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2012
LMT
Excellent service and work.

PF
Paul F.
Baltimore, MD
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/05/2012 Category: Service
Paul said they charged him for things he didn't need to be charged for. They charged him $40 for uncovering the seat belt in the back, $60 for replacing the front brakes and $50 for the adjustment of the windsheld wipers. They didn't tell him they were going to adjust his wipers. He said he felt they weren't straightforward and they took advantage of him. He would not recommend them for these reasons.
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 05/09/2012
Paul F., on 4/20, you brought your vehicle in for a Maryland state safety inspection. After completing the inspection, we called you and explained the items that failed. We gave you a price for the repairs and you authorized us to complete them. When we called you, we explained that the rear seat had to be removed to retrieve and test the seat belts. This is done to prevent any medical issues. (We don't know what is under that seat that could injure or cut us.) As for the wipers, that was for the replacement wiper blade assemblies to be replaced, not adjusted. All these items were discussed with you and you authorized the repairs, and your vehicle was issued an inspection certificate. If you had any issues with any of the repairs, you could have done the repairs yourself. Hope this clears up your issues and you reconsider your rating of LMT Auto Repair. Sorry for any confusion you may have had.

MC
Mike C.
Elkridge, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2012 Category: Service
Mike said they had good communication and treated him fairly. All the problems with the vehicle were resolved.
This review was collected via phone interview by Customer Research Inc.

NN
Nhat N.
Boyds, MD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2012 Category: Service
Nhat said they weren't the best but they were good.
This review was collected via phone interview by Customer Research Inc.

PY
PATTY Y.
Columbia, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2012
Excellent work as usual
Thanks for getting me back on the road!

PL
PAUL L.
Columbia, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2012
Brakes
Great job

KA
KIM A.
Ellicott City, MD
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012
Maintenance on 99 Chev Cavalier
Dropped off evening before, LMT had an estimate of work by 9am and the vehicle was ready by 3pm. Was able to pay via phone and picked up that evening. Fast, efficient, courteous and competent!

AN
Ashley N.
Columbia, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2012 Category: Service
Ashley said they got her vehicle running well.
This review was collected via phone interview by Customer Research Inc.

EB
Edna B.
Ellicott City, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2012 Category: Service
Edna said they are convenient.
This review was collected via phone interview by Customer Research Inc.

LM
Layla M.
Halethorpe, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2012 Category: Service
Layla said the service was very good. The business did the job quickly.
This review was collected via phone interview by Customer Research Inc.

MH
Marvin H.
Columbia, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2012 Category: Service
Marvin said they were efficient and priced correctly.
This review was collected via phone interview by Customer Research Inc.

YH
YVONNE H.
Columbia, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2012
1998 Toyota Corrolla
Between us we shall keep this car running a while yet. That's if the mice stay out! Great service. Thanks

TH
Timothy H.
Columbia, MD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2012 Category: Service
Timothy said the service was fast. They were done sooner than they had said they would be.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Elkridge, MD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2012 Category: Service
Michael said the business's prices were high.
This review was collected via phone interview by Customer Research Inc.

RG
Randall G.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2012 Category: Service
Spoke with Rhett. He said they provide good service. He said they pick customers up and take them home. They do everything to make their customers happy.
This review was collected via phone interview by Customer Research Inc.

DM
Dorothy M.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2012 Category: Service
Dorothy said she's been going to this business for years and they're top notch. She said they're wonderful and she won't take her vehicle anywhere else. Mark and Ron take good care of her.
This review was collected via phone interview by Customer Research Inc.

JW
JIM W.
Columbia, MD
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2012
Nissan 09
Thank you