LMT Auto Repair

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410-730-3839
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Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1090 Reviews

5 star
88%
4 star
9%
3 star
1%
2 star
<1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 7 days ago

Reviews

LP
Lacy P.
Columbia, MD
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Lacy said she has been going to the business for over 8 years. She also said they always treated her fairly, they were honest and she appreciated their work.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 10/14/2019

Thank you Lacy!!

RT
Rachael T.
Columbia, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Rachael said that they are responsive. She dropped off her vehicle and had not made an appointment. They communicated with her well by an email and phone call. Their prices are fair.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 10/10/2019

Thank you!!

Verified Customer
Ellicott City, MD
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019
Customer Servive
Outstanding customer service. Thank you.
Recommended
RON W. from LMT Auto Repair responded on 10/07/2019

Thank you!!

MB
Michael B.
Far Rockaway, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Michael said George, an employee at this business, is the man. He got him back on the road when no one else could. He stated George needs a raise. He was fantastic and did the right thing by him. He helped him out in an emergency and took time out of his own time to help him.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 10/07/2019

Thank you Michael!!

UT
UYEN T.
Columbia, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Great service
They are very helpful and friendly to work with. Recommended.
Recommended
RON W. from LMT Auto Repair responded on 09/23/2019

Thank you Uyen!!

SS
Stephanie S.
Columbia, MD
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Stephanie said that the place was up front about cost and kept her well informed.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 09/23/2019

Thank you Stephanie!!

GU
Gibson U.
Ellicott City, MD
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Gibson said this business was easy and convenient. The staff was fast. He was able to drop off his vehicle, they did the work and kept him informed with what was going on.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 09/23/2019

Thank you Gibson!!

CR
Carol R.
Union, NJ
Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Carol said this business checked her vehicle. They were able to quickly diagnose her vehicle and give her a quote.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 09/23/2019

Thank you Carol!!

MD
Matt D.
Columbia, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Matt said he was happy with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 09/17/2019

Thank you Matt!!

GE
GARY E.
Columbia, MD
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019
Trust them.
I go to LMT because they always treat me and my automobile right. They are friendly, trustworthy and competent. As I said to one of the personnel when I picked up my auto, I will never bring it to another repair shop as long as LMT and I exist.
Recommended
RON W. from LMT Auto Repair responded on 09/04/2019

Thank you Gary!! We really appreciate the kind words and your business!! We are always here to help you out!!

Verified Customer
Elkridge, MD
Mercedes-Benz C300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2019
First time here
It was my first time here. The office is neat and they attend to you as soon as you walk in. Also, they were pretty good with time, I had my vehicle back in less time than estimated.
Recommended
RON W. from LMT Auto Repair responded on 08/29/2019

Thank you for taking your time to reviw us!! We hope we can help with your vehicle needs down the road!

RH
Robert H.
Ellicott City, MD
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Robert said the service is always excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 08/29/2019

Thank you Robert!!

NC
NANCY C.
Hanover, MD
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2019
Friendly employees
The employees were very friendly and helpful.
Recommended
RON W. from LMT Auto Repair responded on 08/22/2019

Thank you Nancy!!

GS
Girish S.
Elkridge, MD
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Girish said they were quick. The service manager was very friendly and worked with him very quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 08/16/2019

Thank you Girish!!

RM
ROBERT M.
Columbia, MD
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019
Safety inspection
Very kind gentlemen working the desk. Was very informative and explained in detail what was going on with my car and they fixed it at a great cost. Will return
Thanks
Recommended
RON W. from LMT Auto Repair responded on 08/12/2019

Thank you Robert!! We are glad we were able to help you out with your vehicle!!

CB
Chad B.
Maryland
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Chad said they got his vehicle in and took care of it right away.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 08/12/2019

Thank you Chad!!

MW
MORRIS W.
Columbia, MD
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
Outstanding mechanical and customer service
I trust my car to these folks. They fix what needs to be fixed and don't add on unnecessary repairs.
Recommended
RON W. from LMT Auto Repair responded on 08/05/2019

Thank you Morris!! We appreciate your business!

WR
WARREN R.
Severn, MD
Lexus GX 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
AMAZING SERVICE (MUST EXPERIENCE)
LMT provided amazing auto service. Honest, friendly, thorough, timely are a few words to describe their approach. Eric went the extra mile to educate me on future services needed. I'll definitely return for other services and HIGHLY recommend their shop! Always a relief to find an amazing mechanic.
Recommended
RON W. from LMT Auto Repair responded on 07/29/2019

Thank you Warren for the kind words and your business!! We are glad we could help you out and are always here for help!!

JC
JEFF C.
Columbia, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
LMT trustworthy and available!
Always available in urgent situations (tire that needs patching) or in planned service needs. Trustworthy and friendly. We have used LMT for over 20 years - they have been there for us for many an issue.
Recommended
RON W. from LMT Auto Repair responded on 07/18/2019

Thank you Jeff!! We appreciate your business and are always here to help!

JC
Jennifer C.
Columbia, MD
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Jennifer said the business was good and they also provided quick service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 07/11/2019

Thank you Jennifer!!