Reviews
WS
William S.
Columbia, MD
Toyota Corolla
Verified Customer
William said the staff were very personable, that they went out of their way to help him feel comfortable with the area, and provided excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 03/20/2018
Thank you William!! Please let us know if we can help you out with any of your car needs.
BA
Beth A.
Sykesville, MD
Toyota Camry
Verified Customer
Beth said she has never had any issues and everything was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 03/20/2018
Thank you Beth!!
NU
Njideka U.
Glenelg, MD
Mercedes-Benz GL-Class
Verified Customer
Njideka said the employees took him in quickly and provided timely service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 03/15/2018
Thank you Njideka!!
DS
Donald S.
Hanover, MD
Mercedes-Benz GLK-Class
Verified Customer
Donald said the staff was clear, helpful, kind, trustworthy, professional, honest, straightforward, and thorough.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 03/15/2018
Thank you Donald!!
IN
ILENE N.
Columbia, MD
Ford Focus
Verified Customer
Honest, professional, friendly
I always know that I’ll get knowledgeable service at an honest price. That’s real peace of mind!
Recommended
RON W. from LMT Auto Repair responded on 03/12/2018
Thank you Ilene!! We appreciate your business and your kind words.
EP
ELAINE P.
Ellicott City, MD
Honda Civic
Verified Customer
My '94 Civic is running fine; what more do I need to say?
They're always friendly and informative.
Recommended
RON W. from LMT Auto Repair responded on 02/26/2018
Thank you Elaine!! We appreciate your business!
TW
Tavares W.
Columbia, MD
GMC Envoy
Verified Customer
Travares said the staff did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 02/22/2018
Thank you Tavares!
MK
Margaret k.
Ellicott City, MD
Mercedes-Benz GL-Class
Verified Customer
Margaret said the business was very helpful to her. They found out everything wrong with her newly purchased vehicle, so she could go back to where she purchased it to get the issues fixed.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 02/22/2018
Thank you Margaret!
BV
BRUCE V.
Columbia, MD
Honda Civic
Verified Customer
Good place for MD State Inspection
Brought my 14 yr-old Civic here for the State Inspection. They got me in immediately and were done in about an hour. They seem to be straight shooters, since they passed my car without finding any failures. They even mentioned that no faults was unusual for a car with 146K miles!
Recommended
RON W. from LMT Auto Repair responded on 02/22/2018
Thank you Bruce! We appreciate your business.
SR
SUSAN R.
Columbia, MD
Toyota Prius
Verified Customer
Quickly repaired. Friendly service.
I'll be back for regular oil changes too.
Recommended
RON W. from LMT Auto Repair responded on 02/19/2018
Thank you Susan!! We appreciate your business.
JR
Jake R.
Olney, MD
Hyundai Elantra
Verified Customer
Jake said this business was fantastic.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 02/16/2018
Thank you Jake!
GH
Gabriel H.
Elkridge, MD
Mercedes-Benz C-Class
Verified Customer
Gabriel said the business did a good job and it wasn't complicated.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 02/16/2018
Thank you Gabriel!
LR
Levi R.
Elkridge, MD
Ford Expedition
Verified Customer
Levi said the service was outstanding.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 02/16/2018
Thank you Levi!
RK
Ryan K.
Columbia, MD
Ford Escape
Verified Customer
Ryan said he had no issues with the business and no complaints about them.
Recommended
This review was collected via phone interview by Customer Research Inc.
RON W. from LMT Auto Repair responded on 02/12/2018
Thank you Ryan!!
SR
SUSAN R.
Columbia, MD
Toyota Prius
Verified Customer
Persistent and committed
When Federal Express delivered the part I needed to the wrong warehouse, LMT went to great lengths to find another in time for me to drive my car to a retreat on the day they expected to have it ready. It took considerable time and effort on their part; they eventually succeeded and I appreciated it very much.
Recommended
RON W. from LMT Auto Repair responded on 02/05/2018
Thank you Susan!! Glad we were able to help you out and appreciate your business!
JS
JOHN S.
Burtonsville, MD
Honda Accord Sdn
Verified Customer
Very knowledgeable staff
Came in for oil change and headlight replacement. Left in under allotted time. Clean shop. Very knowledgeable staff.
Recommended
RON W. from LMT Auto Repair responded on 02/05/2018
Thank you John! We appreciate your business.
CB
Cecilia B.
Columbia, MD
Toyota RAV4
Verified Customer
Cecilia said the staff were very nice and efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
JIM B.
Columbia, MD
Ford Edge
Verified Customer
Friendly service
Friendly and knowledgeable, always a nice greeting when ypu walk into the office.
Recommended
RON W. from LMT Auto Repair responded on 02/05/2018
Thank you Jim!! We appreciate your business and your kind words!
JP
JIM P.
Columbia, MD
MINI Countryman
Verified Customer
State Inspection
I made a last minute call for a last minute Inspection without an appointment. Eric's immediate response was to bring the car for an immediate Inspection. Once I arrived, I met with George who made the Inspection. From the time I arrived and departed was just over 1-hour. Outstanding!
Recommended
RON W. from LMT Auto Repair responded on 01/24/2018
Thank you Jim!! We appreciate your business and if you ever need help with anything we are always here to help.
TJ
TOM J.
Ellicott City, MD
Honda Pilot
Verified Customer
Thorough and knowledable
Brought my Honda Pilot in to LMT after the dealer's reasons for repair sounded less than confident. LMT's estimate was well under that of the dealer and felt that some dealer recommended work was not needed. I appreciate LMT's honestly... it goes a long way.
Recommended
RON W. from LMT Auto Repair responded on 01/22/2018
Thank you Tom!! We appreciate your business and please let us know if we can help you out with anything else.