Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

802 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


RK
Roy K.
Mohnton, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Roy said the staff were informative, and provided good service.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 03/05/2018

Thank you Roy we hope to see you again in the future.


LA
Larry A.
Narvon, PA
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
Hummer
As usual fast and reliable service at a fair price ,also what I like they give the vehicle a onceover and notify me of a possibility of future repairs needed.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/21/2018

Thank you Larry for the 5 stars we definitely like to take good care of our great customers!


AK
Amos K.
Narvon, PA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Spoke with Miriam. She said every time they have used the business, they have always been nice. They have lent them a vehicle when repairs will be long. They are generally all-around nice people.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/22/2018

Thanks Mick for the great review, however you are Mikes mom so I hope we do a great job for you :)


RH
Rob H.
Narvon, PA
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Excellent Service, Trustworthy
Thankful to have an automotive shop that I can trust and feel good about the work being done.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/15/2018

Thank you Rob, we do appreciate all our customers and try to always do the best we can


JA
John A.
Narvon, PA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Inspection Appointment
Annual inspection service, all satisfactory. Staff always polite, friendly & helpful.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/15/2018

That's because you are such a pleasure to work with, Thank you John


AM
Andrew M.
Mohnton, PA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Andrew said the business provided service in timely manner, and was thorough.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/15/2018

Thank you Andrew for the great recommendation


ES
Eugene S.
East Earl, PA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Spoke with Donna. She said the business never fails to fix whatever is wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/13/2018

Thank you Donna, we try our best to keep our customers happy


JA
John A.
Narvon, PA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018
Good service
Service personnel are always polite & helpful. Appointments & service/repairs are timely.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/13/2018

Thank you for the great recommendation, it is nice to have a great customer like yourself.


LH
Levi H.
Denver, PA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018
Very proactive communication
Very well organized and clean facility. Mechanics are very knowledgeable and respectful. Vehicle is just as clean when returned to customer as it was when it went to the garage..
Michael & Cathy K. from M & M General Repair, Inc responded on 02/05/2018

Thank you Levi, we sure do our best to keep our customers happy and safe


LG
Leonard G.
East Earl, PA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Leonard said he was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/13/2018

Thank you Leonard it is a pleasure working with you


DH
Dana H.
Narvon, PA
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Dana said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/05/2018

Thank you Dana


MN
Margaret N.
Lancaster, PA
Chrysler Town & Country LWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Margaret said this business does excellent work.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/05/2018

Thank you Margaret


JH
Joel H.
Narvon, PA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Joel said this business does a really good job.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/05/2018

Thank you Joel


JH
John H.
East Earl, PA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
John said the business always does a good job, and they're quick.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/05/2018

Thank you John


VR
Vernon G. R.
Denver, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
top-rated garage in the area and it deserves it
i had a sensor problem along with a couple other things and it was in and out in record time. car is running better than before. they strive to find the exact problem and fix it at an affordable price. the owners and employees could not be more professional, courteous and honest. why you would go to any other garage is a mystery to me.
Michael & Cathy K. from M & M General Repair, Inc responded on 01/19/2018

Thank you so much Vernon, we do appreciate our customers this is a tough business but we always try our best to make everyone happy


LA
Larry A.
Narvon, PA
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Oil Pressure Problem
Oil pressure light going on and off. M&M diagonced the problem and made repair in a timly and affordable fashion as u.sual
Michael & Cathy K. from M & M General Repair, Inc responded on 01/19/2018

Sorry Larry that we did not have better news for you on this one


TB
Timothy B.
Narvon, PA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
They care
I have been going to M & M for more years than I can remember. They have serviced 3 vans & 3 cars. They have been great to work with.
Michael & Cathy K. from M & M General Repair, Inc responded on 01/17/2018

Thank you tim for the great recommendation


LA
Larry A.
Narvon, PA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
2005 Blazer
Received oil change,front end repairs,and alignment. Fast service,same day,reasonable price as always
Michael & Cathy K. from M & M General Repair, Inc responded on 01/17/2018

Always a pleasure and as soon as we know what is wrong with the mountaineer we will give you a call!


WO
William O.
Denver, PA
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
William said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.
Michael & Cathy K. from M & M General Repair, Inc responded on 02/05/2018

Thank you William we aim to please


WO
William O.
Denver, PA
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
William said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.