Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
5.0

( 440 Reviews )

100% Would Recommend
Latest Review 3 days ago

Reviews


TD
Terry D.
Aurora, IL
Mercury Tracer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/04/2017 Category: Service
Terry said it was okay, but it was a bit of an inconvenience because they forgot to leave his keys on the seat.
This review was collected via phone interview by Customer Research Inc.

LL
LINDA L.
Plano, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017
Happy I found Mary's automotive.
Marty's automotive reminds me of repair shops from the past. Everyone there has a true passion when it comes to cars. They worked until they were able to diagnose and fix my car knowing I didn't feel safe driving it.

MR
MARY R.
Oswego, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
Reliable same day service!
I brought my Toyota in for service. The service was great, the price was right, and it was ready to be picked up by mid-afternoon!

CR
Carl R.
Illinois
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Carl said this business provided good communication and fast service.
This review was collected via phone interview by Customer Research Inc.
Erin L., Owner from Marty's Automotive responded on 11/01/2017

Thank you Carl we appreciate your business.


JG
John G.
Montgomery, IL
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
John said everything went well and there were no issues.
This review was collected via phone interview by Customer Research Inc.

KH
KEN H.
Aurora, IL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017
Fast, reliable service.
Quality service done in a timely manner. All necessary work fully explained. Friendly people.

DD
Diana D.
Illinois
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2017 Category: Service
Diana said she was very satisfied with what they did. They always go above and beyond.
This review was collected via phone interview by Customer Research Inc.

DT
DAN T.
Montgomery, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2017
Care about their customers.
I am very pleased with Marty's and have already recommended Marty's to 2 friends and a family member.

DM
DAVE M.
Sugar Grove, IL
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2017
2004 Honda Element
Very efficient and professional. In and out in only two days. I'm very happy with the results.

JB
Joe B.
North Aurora, IL
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Joe said this business fixed his vehicle and the staff explained the work to him.
This review was collected via phone interview by Customer Research Inc.

MR
MARY R.
Oswego, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017
Great service!
I requested an appointment on a Tuesday afternoon and was able to have my car serviced on Wednesday. They are very professional and I am satisfied with the work that was done.

LB
LAURA B.
North Aurora, IL
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017
Impeccable Service
Impeccable service is always the case at Marty's.... from the friendly service when you call for an appointment to top notch quality work..... this place never disappoints!

BM
BARB M.
Aurora, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017
NISSAN ALLTIMA 2005
LOVE IT WHEN I HAVE A VEH ISSUE, I CAN CALL OR DROP MY VEH BY MARTY'S. THEY FIGURE OUT WHAT IS WORNG AND FIX IT. MAY TAKE A DAY OR SO, DEPENDING ON PARTS & OTHER WORK HE HAS GOING ON! I SO APPRECIATE THE PRESONAL SERVICE AND ATTENTION TO DETAIL. MARTY & ERIN, RUN A GREAT SHOP.

BE
BOB and DAWN E.
Aurora, IL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
Great Service
Marty's Automotive's staff is always courteous and they do excellent work at a fair price. I would never take our cars anywhere else!

PB
Paul/Joan B.
Aurora, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017
2006 Hyundai Elantra
Have always been very satisfied with Marty's. Very fair honest and quick to fix.

PB
PERRY B.
Aurora, IL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017
Prompt service
I got prompt service at a reasonable price.

BE
BRANDON E.
Oswego, IL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017
Great Service
Marty and his crew do a great job of caring for my vehicles. In addition they have a done a great job of informing me of the how & "why" of certain repairs. This is something that I value because it allows me to be more informed of how my vehicles operate.

WE
Warren E.
Aurora, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Warren said Marty, the owner, is a great guy. He plans on taking his vehicle back to them.
This review was collected via phone interview by Customer Research Inc.
Erin L., Owner from Marty's Automotive responded on 07/25/2017

Thank you Warren for the great review.  We're glad you are satisfied!


TB
Ted B.
Aurora, IL
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Ted said they got him right in. He always recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
JULIE S.
Aurora, IL
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
Love it!!
Always honest and friendly.