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Midas of Brookfield

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(42 Reviews)
71
Write a Review

Score Details

5 stars
83%
4 stars
9%
3 stars
<1%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

Midas is one of the world's largest providers of auto repair services, including brakes, oil change, tires, maintenance, steering, and exhaust services. Visit your Brookfield Midas for additional services. Midas is one of the world's largest providers of auto repair services, including brakes, oil change, tires, maintenance, steering, and exhaust services. Visit your Brookfield Midas for additional services.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(262) 923-8752
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
12530 W Capitol Dr Brookfield, WI 53005
Get Directions
Midas of Brookfield's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(42 Reviews)
Write a Review
Recent Reviews
Verified Customer
Milwaukee, WI
2016 Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
10
Oil Change
I received an oil change shortly before closing time. The representative I checked in with was welcoming, professional, and thorough. He answered any questions and made sure it was a comfortable, speedy process. Thank you!
Employees worked with
avatar
Ryan Myers
Service Advisor
MM
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Marquitta M.
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
10
Great costumer service
Great service, great at explaining my services that need to be done great overall I would highly recommend Midas to any of my family members and friends.
Employees worked with
avatar
Ryan Myers
Service Advisor
MM
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MARQUITTA M.
Milwaukee, WI
2012 Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
verified customerVerified Customer
10
Very good service
I always have a great experience coming to Midas great customer service
Employees worked with
avatar
Derick Wilson
Store Manager
DE
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DARIUS E.
Brookfield, WI
2009 Pontiac Vibe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/06/2022
verified customerVerified Customer
0
Job wasn’t done still not done
Still waiting on them to finish the job
Employees worked with
avatar
Ryan Myers
Service Advisor
Verified Customer
Milwaukee, WI
2012 Subaru Impreza Sedan
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/05/2022
verified customerVerified Customer
2
Left an odor in my car
After having a repair done, there has been a lingering smell of cigarette smoke in my car. I thought I could air it out and use a charcoal bag to absorb the smell but it seems to be stuck into the fabric. I have an allergy to cigarette smoke and I can feel the wheezing everytime I get in my car now. The repair itself seems to have gone smoothly at least but this is not a problem I wanted to deal with.
Derick W., Store Manager from Midas of Brookfield responded on 04/05/2022 11:46 AM

Hello, I am sorry to hear that this happened to you. This is not how I want our customers leaving. I will certainly address this issue. If there is anything I can do, please do not hesitate to give us a call. Thank you.

TW
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TIM W.
Brookfield, WI
1999 Mazda 626
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
verified customerVerified Customer
8
Quick, Quality Work
I brought in my daughters 1999 Mazda 626 for exhaust and suspension estimates. The estimates were more than I was willing to spend on this older car so they were very flexible in allowing me to order some of my own parts to reduce the cost. Work was done quickly and correctly.
Derick W., Store Manager from Midas of Brookfield responded on 04/05/2022 11:05 AM

Tim, thank you for your five star review.

Employees worked with
avatar
Ryan Myers
Service Advisor
WM
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WILLIE M.
Milwaukee, WI
2015 Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
verified customerVerified Customer
10
Great
Quick and honest service.
Derick W., Store Manager from Midas of Brookfield responded on 04/05/2022 11:04 AM

Willie, thank you for your five star review.

Employees worked with
avatar
Derick Wilson
Store Manager
SP
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SHEILLA P.
Milwaukee, WI
2003 Suzuki XL-7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
verified customerVerified Customer
10
Quick service
Checked in for my appointment time and they started working on my car right away. Didn’t have to wait that long before they were finished.
Derick W., Store Manager from Midas of Brookfield responded on 04/05/2022 10:40 AM

Sheilla, thank you for your five star review.

Employees worked with
avatar
Ryan Myers
Service Advisor
LL
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LILLIE L.
Milwaukee, WI
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
verified customerVerified Customer
10
Fast and friendly service, problem was diagnosed and price quoted with no pressure to have work done immediate
I trust Midas to tell me the truth about the problem and with giving me the time to make the decision when I can have the work done.
Derick W., Store Manager from Midas of Brookfield responded on 04/01/2022 09:13 AM

Lillie, thank you for your five star review. We will continue to do our best for our customers.

Employees worked with
avatar
Derick Wilson
Store Manager
SS
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STARR S.
Milwaukee, WI
2003 Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
verified customerVerified Customer
10
Service 3/24/22
Well I have been coming to Midas for about forever now!! I enjoy everything from the work I get done on both of my cars to conversations I have with the workers. It’s definitely the best car shop I’ve been to in a long while. I’m a person who wants to feel safe and secure on the road and they make sure I have that security any time I leave.
STARR S.
Derick W., Store Manager from Midas of Brookfield responded on 04/01/2022 09:12 AM

Starr, thank you for your five star review. We enjoy working for you and on your vehicles.

Employees worked with
avatar
Derick Wilson
Store Manager
CA
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COLLEEN A.
Menomonee Falls, WI
2002 Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
verified customerVerified Customer
10
Excellent Service
Quick and friendly service. Have been coming here for years.
Derick W., Store Manager from Midas of Brookfield responded on 03/23/2022 07:56 AM

THANK YOU COLLEEN, FOR YOUR 5 STAR REVIEW, WE WILL CONTINUE OUR BEST SERVICE.

Employees worked with
avatar
Ryan Myers
Service Advisor
TX
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TIMOTHY X.
Milwaukee, WI
2012 Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
verified customerVerified Customer
8
Good experience
Very quick and easy. Just dropped off my car and they were expecting me. When I picked up my car they had the keys ready to go.
Derick W., Store Manager from Midas of Brookfield responded on 03/14/2022 09:15 AM

Timothy, thank you for your 5 star review. We are always happy to help take care of your vehicle needs.

Verified Customer
Cedar Grove, WI
2004 Pontiac Grand Prix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
verified customerVerified Customer
10
Excellent service
Helpful and honest
Derick W., Store Manager from Midas of Brookfield responded on 03/14/2022 09:13 AM

Thank you for your 5 star review.

Employees worked with
avatar
Derick Wilson
Store Manager
BG
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BOB G.
Menomonee Falls, WI
2013 Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
verified customerVerified Customer
10
All good
Great service/price/in and out in less than an hour
Derick W., Store Manager from Midas of Brookfield responded on 03/14/2022 05:52 AM

Bob, thank you for your kind 5 star review. We are always happy to take care of your vehicle needs.

Employees worked with
avatar
Derick Wilson
Store Manager
DC
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DARIOUS C.
Milwaukee, WI
2007 Saturn Outlook
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customerVerified Customer
10
Got exhaust system repaired
Took my truck to Midas for exhaust repair. The team did a great job of getting work done same day and getting me back on the road. Price was the cheapest of 4 shops I contacted. Would recommend and definitely will be back for all repairs in future.
Derick W., Store Manager from Midas of Brookfield responded on 03/14/2022 05:49 AM

Thank your for your 5 star review. We are happy to hear such great things from our outstanding customers.

Employees worked with
avatar
Derick Wilson
Store Manager
avatar
Ryan Myers
Service Advisor
Displaying Review 1 - 15 of 42 in total
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