Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

661 Reviews

100% Would Recommend
Latest Review about 11 hours ago

Reviews


JT
Julie T.
Wadsworth, OH
Chrysler Town & Country SWB
Verified
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09/18/2018
Friendly staff, keeps you informed
Very friendly staff. They provide estimate of all services before performing . Love being able to communicate through emails.

CC
chris C.
Barberton, OH
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Chris said the business is very understanding, and Frank is great.
This review was collected via phone interview by Customer Research Inc.

SN
Seth N.
Canton, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Seth said he came to the place due to their reputation, and stayed for the personalized customer service and good communication. Everything went smoothly and they were quick.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Doylestown, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Ryan said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Rittman, OH
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Fantasic, reasonable service, right the first time
This was my first trip to Silvercreek Repair, but it won't be my last. The next time I need maintenance or repairs on our vehicles this will be my first stop. Making the appointment was easy and flexible, their location is easy to get to, and they diagnosed and repaired a hard to find oil leak the first time for a reasonable price. The shop was also clean and well maintained, showing the owners and employees care about the place.

The communication from Silvercreek Repair was also top notch. They even took pictures of any problem areas and everything they inspected, and made them available to me via email. It's a level of transparency and use of technology that you don't find with most auto repair shops, and it'll let me track things over time with the car. They get views while the car is on the rack that I would never be able to see in the driveway.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 09/14/2018

Thanks John,
We appreciate your comments.
It is a pleasure to serve you


DD
David D.
Wadsworth, OH
Chevrolet Forward Control
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Friendly people and great work
The wife started going here when I was deployed in ‘08. They treated her excellently, and we’ve continued to go there since. Consistently good service and work. Only problem? It’s got more popular, and it’s taking longer to get an appointment.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 09/10/2018

Dave,
Thanks for the kind words. Always a pleasure.


SE
Sue E.
Wadsworth, OH
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
A Trusting & Caring Business
Frank and Mandy are wonderful people, you do not find this in business anymore, they made me feel like they have known me for years, and I just met them by searching for a repair shop online and got an appointment. I purchased a van that needed work, took it to them and they found out the frame was bad, they called me right away to tell me what they found and never charged me a dime, Which is Rare~
I will never trust any of my vehicles to any other mechanic . I Hope they stay in business for a long long time. Thank you Frank and Mandy for caring and for your wonderful customer service.
Sue Eden
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 08/28/2018

Sue,
Thank you for your glowing review. We are sorry the van didn't work out but Happy to have met you.


SA
Stephanie A.
Barberton, OH
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Friendly Neigborhood Mechanics
The team at Silvercreek Repair is like your friendly neighbors, there to help when you need it! Honest and thorough they make sure your vehicle is safe when they service it, and make reasonable recommendations without pushy salesmen!
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 08/28/2018

Stephanie,
Thank you for your review. Always a pleasure


RE
Rachel E.
Doylestown, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Jason. He said the employees were willing to work with him. If something's wrong they will make it right.
This review was collected via phone interview by Customer Research Inc.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 08/28/2018

Jason,
Thank you for your positive review


HB
Hunter B.
Ohio
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Hunter said this business always does good work, and quickly. They are great and they don't charge too much.
This review was collected via phone interview by Customer Research Inc.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 08/28/2018

Hunter,
Thank you for your kind words and positive review


KL
Ken L.
Barberton, OH
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Ken said the staff was polite, knowledgeable, kept him informed and did a wonderful job repairing his vehicle. He stated he had same day service which he liked a lot.
This review was collected via phone interview by Customer Research Inc.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 07/30/2018

Thank you for your review and comments Ken.


DG
Debbie G.
Doylestown, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
2001 Camry
I am very grateful to Silvercreek repair. Being a single mom and having 2 teenage boys it is always such a relief to know that they are good and honest people and always take good care of us. Mandy is AWESOME and I so appreciate everyone at the shop. I will be a lifetime customer for sure!!!!!
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 07/30/2018

As always, It is a pleasure to serve you Debbie


MH
Mathew H.
Barberton, OH
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Matthew said the employees were very professional. They provided very helpful service.
This review was collected via phone interview by Customer Research Inc.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 07/30/2018

Thank you for your positive response


BM
Bryon M.
Wadsworth, OH
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Bryon said the service was quick, and affordable.
This review was collected via phone interview by Customer Research Inc.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 07/30/2018

Thank you for your review Bryon


TP
Ted P.
Ohio
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ted said the staff are awesome. They are good, honest people who do good work for a good price.
This review was collected via phone interview by Customer Research Inc.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 07/24/2018

Thank you for your review Ted


NW
Nicole W.
Wadsworth, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Nicole said they got it done quick.
This review was collected via phone interview by Customer Research Inc.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 07/17/2018

Thank you for your business
It was a pleasure to meet you.


MO
Matt O.
Medina, OH
GMC Envoy XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Very good experience
This was the second time I have had my truck at the shop within the past month. Two different issues. The staff are fantastic. Very honest and upfront with what is wrong and needs to be done. They won't sell you a service they wouldn't have done on their own vehicle. They have a permanent customer out of me.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 07/17/2018

Thank you for your kind words


SH
Sandra H.
Barberton, OH
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Sandra said they are trustworthy, polite, and courteous.. They do a very good job and everything is guaranteed. Their secretary and everyone are great people.
This review was collected via phone interview by Customer Research Inc.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 07/17/2018

Thank you for your positive review


TP
Tim P.
Wadsworth, OH
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Tim said he was very pleased with how the business handles things, they always treated them very well, they are positive and thorough. He said he will continue to do business with them.
This review was collected via phone interview by Customer Research Inc.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 07/17/2018

Thank you for you patronage


RD
Raymond D.
Wadsworth, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Raymond said the staff gave good service.
This review was collected via phone interview by Customer Research Inc.
Mobile Service & R. from Silvercreek Repair (Mobile Service & Repair) responded on 07/17/2018

Thank you for your positive response


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