Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,013 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
98% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Owings Mills, MD
Ford Explorer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
On Stop facility
great customer service, excellent technicians, very convenient
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

 


RW
RICHARD W.
Baltimore, MD
FIAT 500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
Yes!
It’s hard to find a shop that will not up sell you with other services. This place is easy to work with, good service and I just feel good dealing with them.
George M. from Monument St Auto Center responded on 12/08/2020

Richard, Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in our small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


DC
DWAYNE C.
Baltimore, MD
Nissan Altima
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2020
5 star
Excellent, speedy, & friendly service!
George M. from Monument St Auto Center responded on 12/08/2020

Dwayne ~ Thanks for choosing Monument Street Auto Center. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place MSAC. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


WT
WARRACE T.
Rosedale, MD
Chevrolet Traverse
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020
Service
Fast service
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center again and again. 

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


WT
WARRACE T.
Rosedale, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2020
Reliable
Quick appointments
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center Warrace. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


SB
SANDLER B.
Middle River, MD
Acura RDX
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/20/2020
Better suited for oil changes than repairs
This shop seems to be better suited for oil changes than repairs. I can never seem to get my vehicle back in better shape than it came in. This visit was to replace a 3 month old catalytic converter they had installed. That’s not the issue. But when I got my vehicle back the exhaust system now doesn’t sound or feel like it was properly secured. I also got VSA check engine light because the steering angle was for a second time out of alignment after a repair.

GB
GRACE B.
Belcamp, MD
Chevrolet Cruze
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2020
Quick and easy oil change while you work at JHU
It is the most convenient way to get my car serviced while I am at work and have transportation to and from the parking lot. I have been using Monument Street Auto for more than 10 years. They are reasonable and take great care of my vehicle. I highly recommend them to all Hopkins employees
George M. from Monument St Auto Center responded on 12/08/2020

Grace Thanks for choosing Monument Street Auto Center year after year. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


KS
Kelvin S.
Stewartstown, PA
Honda Accord Sedan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020 Category: Service
Kelvin said they got him in and out quickly.
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


Verified Customer
York, PA
Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
Gary and his team rocks!
Fast, Friendly service at an affordable price. Thanks!
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


EO
Eugene O.
Baltimore, MD
Toyota Yaris
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020 Category: Service
Eugene said he liked the service, the quality of the work and it was done in a timely fashion.
George M. from Monument St Auto Center responded on 12/08/2020

Eugene - Thanks for choosing Monument Street Auto Center. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in our small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


MA
MATTHEW A.
Baltimore, MD
Ford Focus
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/05/2020
5 stars Matt
Five stars Matt

TT
Terrell T.
Parkville, MD
Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020 Category: Service
Terrell said the mechanic was friendly and welcoming. He had great customer service. They fixed the vehicle quickly so he could pick it up the next day, which he really needed.

DL
Davante L.
Baltimore, MD
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020 Category: Service
Davante said they are very reasonable. Overall amazing job on his vehicle

KC
KELVIN C.
Baltimore, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
Excellent Service
The reason for my visit was the dreaded MD vehicle inspection. The reason that I tried this place was because of the reviews. I have to admit that I am extremely pleased with the service. They were very professional. Garry called to give me a status update within a few hours. Thankfully, I did not feel that i was being taken advantage. I'm satisfied with the outcome of the visit.

JD
JAN D.
Baltimore, MD
Volvo V70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
super job
I am so pleased with the work that you provided. My car is running so much better. Thank you
George M. from Monument St Auto Center responded on 09/29/2020

Jan ~ Thanks for choosing Monument Street Auto Center. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in our small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com