Monument St Auto Center

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410-522-3737
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,035 Reviews)
5 star
83%
4 star
12%
3 star
2%
2 star
<1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
98% Would Recommend
Latest Review 4 days ago

Reviews

BW
BRENDA W.
Dundalk, MD
Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2021
Great customer service
Even though they could not fix my flat tire, they put on my spare until I could get to the place I bought the tires. Gary is friendly and helpful.
Recommended
Verified Customer
Baltimore, MD
Honda Accord Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2021
Customer Service
What makes it great is the customer service and the convenience of dropping off the car and being taken to work by the shuttle
Recommended
RS
ROB S.
Baltimore, MD
Jeep Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
Gary the owner is a genuinely good guy!
I trust Gary and Monument Auto to honestly evaluate my auto issues. I have been using them for 5 years. I have always found them to be honest, fair and their prices are reasonable.
Recommended
Verified Customer
Baltimore, MD
Chrysler Town & Country
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
Efficient and friendly
I brought my vehicle here for State safety inspection. They completed it quickly and communicated everything clearly and patiently. Very honest and trustworthy. I will definitely return to make the necessary repairs, and any else I may need in the future.
Recommended
CH
COURTNEY H.
Baltimore, MD
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021
Good shops are hard to find
Went to get my tundra diagnosed and a quote. They were quick explained everything and why it needed to be done and were prompt. Clear cut customer service.
Recommended
MR
MICHELLE R.
Baltimore, MD
Cadillac XT5
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
Great
Always good work at Monument auto.
Recommended
TR
TONY R.
Baltimore, MD
Lexus IS 250
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
Satisfied customer
Very professional clean safe waiting area gets your vehicle in and out.
Recommended
AM
AMY M.
Abingdon, MD
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Always great service
Friendly, thorough, competitively priced.
Recommended
WW
WILBERT W.
Baltimore, MD
Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
Excellent service, Gary is awesome and friendly.
I must say the service is excellent, Gary is friendly and a people person, that's why I only come here because they do things the right way.
Recommended
George M. from Monument St Auto Center responded on 01/18/2021

Wilbert, Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in us and this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

 

 

 
 
 
 
 

MV
Maria V.
Baltimore, MD
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021 Category: Service
Maria said price wise, quality wise. She can talk to them on what she needs. If she asks any questions they will try to explain it to her. The price is right. They are trustworthy, honest, and affordable.
Recommended
George M. from Monument St Auto Center responded on 01/18/2021

Maria, Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in this small business. 

Call Us ~We'll Be here for You

Thanks Again,

Garry & the Team
410-522-3737
www.MonumentAutoCenter.com

 

 

 
 
 
 
 

KP
KERON P.
Bowie, MD
Mercedes-Benz E350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Great
Fast professional service
Recommended
George M. from Monument St Auto Center responded on 01/18/2021

Keron, Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in us! 

Call Us ~We'll Be here for You


Thanks Again,

Garry & the Team
410-522-3737
www.MonumentAutoCenter.com

 

 

 
 
 
 
 

MC
Marie C.
Baltimore, MD
Chrysler 200
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020 Category: Service
Marie said the service was done fast. She did not have any scheduling problems.
Recommended
George M. from Monument St Auto Center responded on 01/18/2021

Thanks for choosing Monument Street Auto Center, Marie!

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in MSAC. 

Call Us ~We'll Be here for You


Thanks Again,

Garry & the Team
410-522-3737
www.MonumentAutoCenter.com

 

 
 
 
 
 

DP
DAVID P.
Accident, MD
Audi A3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2020
Oil change
Always get just what I’m expecting in a timely manner. Would highly recommend.
Recommended
George M. from Monument St Auto Center responded on 01/18/2021

David , Thanks for choosing Monument Street Auto Center. We appreciate the recommendation. 

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in us! 

Call Us ~We'll Be here for You

Thanks Again,

Garry & the Team
410-522-3737
www.MonumentAutoCenter.com

 

 
 
 
 
 

MS
MONIQUE S.
Baltimore, MD
Chevrolet Volt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020
Quick and relable service
I hit a pothole with my car, costing me my tire. I called Garry and he immediately arranged a replacement, which was there the next day. The tire was replaced while waiting and he figured out the warranty discounts on the tire. Great service Recommended!
Recommended
George M. from Monument St Auto Center responded on 01/18/2021

Thanks for choosing Monument Street Auto Center Monique! 

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in US. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

 

 
 
 
 
 

TM
TONY M.
Bel Air, MD
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2020
Great service
Really nice people and very dependable
Recommended
George M. from Monument St Auto Center responded on 12/15/2020

Thanks for choosing Monument Street Auto Center, Tony. 

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com