Monument St Auto Center

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410-522-3737
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,039 Reviews)
5 star
83%
4 star
12%
3 star
2%
2 star
<1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
98% Would Recommend
Latest Review about 3 hours ago

Reviews

Verified Customer
Baltimore, MD
Lincoln MKX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2020
Convience
Had an issue with my car over the weekend. Gary was able to diagnosis and correct the problem on Monday.
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Thank you for choosing MSAC and taking the time to complete our service review.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics - Thanks again for recommending our Shop.
Call us for All your automotive needs 410-522-3737

SH
STEVEN H.
Baltimore, MD
Ram 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Reliable solid and fair
Cannot go wrong with monument st auto . Been taking my work and personal vehicles there for years and never an issue . Work is done properly .
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Steven, thank you for choosing MSAC and taking the time to complete our service review.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics - Thanks again for recommending our Shop.
Call us for All your automotive needs 410-522-3737

CP
Charlie P.
Essex, MD
Chrysler 200
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020 Category: Service
Charlie said this business's service is great, Gary is great and they get right on the job.
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Charlie, thanks for choosing Monument Street Auto. We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be! Thanks again for recommending our Shop.

Call us for All your Automotive needs
410-522-3737

Verified Customer
Baltimore, MD
Buick LaCrosse
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Excellenct Service
I have been coming to Monument street garage for over 10 years. The convenience of being able to drop my car off for service while I work is awesome. The staff is personable and friendly. I have recommended their service to my family and friends as well.
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Thanks for choosing MSAC. We appreciate your loyalty and the awesome review. Call us for all of your automotive needs.

410-522-3737

KB
KEISHA B.
Baltimore, MD
Honda Accord Sdn
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/18/2020
Requested Service
Second time not getting the service I requested.
Recommended
George M. from Monument St Auto Center responded on 02/27/2020

We are sorry that we didn't meet your expectations this time. Our team usually is thorough. We hope you'll give us another try. We appreciate your feedback. 
Our team has the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From A to Z - Service the way it's meant to be. Thanks again for recommending our Shop. 


410-522-3737 - Garry







MJ
MONICA J.
Baltimore, MD
Saturn Outlook
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Great Service
Great and convenient service and reasonable pricing.
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Monica, thanks for choosing G & M . Our family has been servicing the community for more then FORTY years. We have the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From Lightbulbs to Overhauls - Imports and Domestics.

Call us for All your automotive needs!
410-592-6868
www.gmautomotive.com

FN
FRANCES N.
Belcamp, MD
Chrysler 300
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Great service. Great price.
Finally, a car place I feel like I can trust.
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Thanks for choosing MSAC and for taking the time to complete our service review.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics

Call us for All of Your Automotive needs 410-522-3737

NS
NICOLE S.
Abingdon, MD
Toyota Venza
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2020
Service
Monument St Auto is so convenient I drop off in the morning and my car is ready when I get off. No waiting
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Fantastic! We are happy that you service while you work and keep your weekends free.

Thanks for choosing MSAC and for taking the time to complete our service review. We have the knowledge, tools, and experience to keep your vehicles in top notch condition.

We Do it All From A to Z - Imports and Domestics

Call us for All of Your Automotive needs 410-522-3737

Verified Customer
Baltimore, MD
Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020
Appt, upon arrival response time exceptional
When I first arrived I do not recall names but the young lady checked me in. Car was pulled, appt 9:00 am was finished within 45mins. I was experiencing medical emergency, young lady so attentive offered me water, looking for was she could assist. I visited last year for I section, returned this year and will continue to return year after year.
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Thanks for choosing MSAC and for taking the time to complete our service review. Elizabeth is an attention to detail gal! So happy to know she was attentive to your health needs as well as your automotive needs.

MSAC has the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics

Call us for All of Your Automotive needs 410-522-3737

Verified Customer
Perry Hall, MD
Volvo XC60
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2020
New tires
Came in to get two tires put on and found out I needed two more. Although the final price tag was higher than I expected they were able to get me what I needed and on the road that same day.
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Thanks for choosing MSAC and for taking the time to complete our service review. We appreciate the recommendation.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics

Call us for All of Your Automotive needs 410-522-3737

GR
GABRIEL R.
Hagerstown, MD
Chevrolet Cruze
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Satisfied!
The lady at the front desk was extremely comforting and went above and beyond to make sure I was in good hands. Thank you for getting my car back to normal! I wish I could give 10 stars...
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Thank you for choosing MSAC and taking the time to complete a service review. 

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics -
Thanks again for recommending our Shop.
Call us for All your automotive needs 410-522-3737

DM
DEBBIE M.
Baltimore, MD
Nissan Versa
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2020
Convenient location, good work
Reasonable pricing and good work
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Thank you for choosing MSAC and taking the time to complete our service review.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics - Thanks again for recommending our Shop.
Call us for All your automotive needs 410-522-3737

LE
LISBETH E.
Baltimore, MD
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
It was quick and excellent service.
I thought it was going to be longer for breaks and rotors (front). It took them less thank an hour and as far as I drive my car, breaks work excellent . Thanks.
Recommended
George M. from Monument St Auto Center responded on 01/22/2020

Thanks for choosing Monument Street Auto. We have the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be! Thanks again for recommending our Shop.

Call us for All your automotive needs
410-522-3737

TR
TONY R.
Baltimore, MD
Buick Enclave
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020
Oil change in and out
Great shop and service very professional and awesome work preformed.
Recommended
George M. from Monument St Auto Center responded on 01/22/2020

Thanks for choosing Monument Street Auto, Tony! We have the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be! 

Call us for All your automotive needs
410-522-3737

KM
KATHERINE M.
Severn, MD
Nissan Altima
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
Great customer service
Gary, Elizabeth and team always take care of me. Thank you for all you do!
Recommended
George M. from Monument St Auto Center responded on 01/22/2020

Katherine, thanks for choosing Monument Street Auto. 
We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be! Thanks again for recommending our Shop.

Call us for All your automotive needs
410-522-3737