Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

839 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


GD
Gregory D.
Baltimore, MD
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2017 Category: Service
Gregory said the facility took care of everything he wanted. He was in and out in no time.
This review was collected via phone interview by Customer Research Inc.

KC
KEN C.
Annapolis, MD
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017
excellent service
I have been taking my truck to Monument Street for the past 5 years. It is a diesel which makes it a bit more unique. their service has always been excellent, pricing is great with honest assessment of the issues. Gary and the team there are great.

KS
KIM S.
Baltimore, MD
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
Dead battery
Quick, professional, clear, honest, thorough, warm and friendly!

GW
Gary W.
Catonsville, MD
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Gary said the staff provided good customer service. There were no problems with his vehicle.
This review was collected via phone interview by Customer Research Inc.

TS
TARCIA S.
Baltimore, MD
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017
No waiting
My vehicle is serviced while I work and not while I wait.

AA
Affiong A.
Maryland
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Spoke with Angela. She said the staff was nice and friendly.
This review was collected via phone interview by Customer Research Inc.

TS
Tameka S.
Rosedale, MD
Nissan JUKE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Tameka said the business was convenient, quick, and affordable.
This review was collected via phone interview by Customer Research Inc.

QP
QUINCEY P.
Baltimore, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017
great personality;professional staff,& do good work
great

AM
AL M.
Laurel, MD
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017
They earn my business again and again.
Garry and his technicians do a great job. Trust and quality are the two big keys to doing business with and automotive repair shop, and quite simply these guys have hit both marks for me for over a decade. They've earned my trust by treating me right every time I come in. They've earned my complete trust, so I never have a doubt as to the actual work that's needed or the quality of the service performed. I drive over 40 minutes to get to their shop passing by probably hundreds of others, but I completely trust these guys and will continue to take my all my vehicles there.

PW
Paul W.
Baltimore, MD
MINI Cooper Hardtop
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2017 Category: Service
Paul said he was pleased with the service, however the tires were scuffed.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Baltimore, MD
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
James said the service is great. Everything was done properly and on time.
This review was collected via phone interview by Customer Research Inc.

HB
HERBERT B.
Baltimore, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017
Excellent work!
You found the problem and fixed it. Very pleased with the effort .

SB
Sarah B.
Baltimore, MD
Chevrolet Spark
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Sarah said the staff is really nice and easy to work with.
This review was collected via phone interview by Customer Research Inc.

CW
Corey W.
Maryland
Audi A3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2017 Category: Service
Corey said there was some miscommunication on the time they would be finished with her vehicle. She had to spend extra money for a neighbor to give her a ride and she had to wait for her vehicle.
This review was collected via phone interview by Customer Research Inc.

NF
Nick F.
Nottingham, MD
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Nick said the work got done very quickly. There weren't any issues and they did a good job. They were professional.
This review was collected via phone interview by Customer Research Inc.

RK
RANDY K.
Nottingham, MD
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017
service center
The staff is always extremely friendly. they listen to what the issue is and offer their suggestions for repair. would recommend this service center .

AH
ABNER H.
Edgewood, MD
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2017
oil change tire change
great job on my car able to change my tire ,good deal price .always that suit my budget. thank you Elizabeth .

MH
Missy H.
Dundalk, MD
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017 Category: Service
Missy said that since she started visiting this business she has been treated very well. They are honest and trustworthy.
This review was collected via phone interview by Customer Research Inc.

DM
DEBBIE M.
Baltimore, MD
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
Convenient and courteous service
Have all my cars serviced here for years

CP
Charlie P.
Essex, MD
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Charlie said this business was prompt, quick and friendly. It was great service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 839 in total