Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

455 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


JL
John L.
Chantilly, VA
Jeep Grand Cherokee
Verified Customer
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11/13/2018 Category: Service
John said that the place was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chantilly, VA
Acura TLX
Verified Customer
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11/12/2018
quick service, knowledgable staff
I came in for a safety inspection and also inquired about an oil change. The staff was very patient and answered all my questions. They were pleasant to work with!

AJ
ALLEN J.
Sterling, VA
Volkswagen Touareg
Verified Customer
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11/09/2018
A Honest Consultation
My vehicle has served me well but some expenses are looming. 'Car getting older' kind of expenses. Brian took a couple of minutes and went over them with me. None are urgent or safety related, but cars do not fix themselves; eventually all will have to be done. What I appreciate is that Brian is giving me time to decide on keeping the vehicle (making the repairs) or turning it in on another or selling it. I appreciate being able to speak with someone who can give me reliable cost and repair-time estimates. I can estimate brakes and tires, I know how much an oil change and spark plugs cost, I have purchased cabin and air intake filters, but a seeping valve cover gasket is outside my 40 years of car ownership experience. It was a good conversation (albeit an sad one).

RB
Raymond B.
Centreville, VA
Ford Explorer
Verified Customer
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11/09/2018 Category: Service
Raymond said the business provided prompt, courteous, and efficient service. The communication, and staff were overall great.
This review was collected via phone interview by Customer Research Inc.

SP
SONG P.
Centreville, VA
Honda Odyssey
Verified Customer
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11/03/2018
Great Service!
Fast and reliable! Brian is very honest. He will let me know what I need fixed and what I don’t unlike other places who will just tell you that they need to fix everything, so they can rack up the charges.

TZ
Tony Z.
Clifton, VA
FIAT 500
Verified Customer
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11/02/2018 Category: Service
Tony said his son recommended the business. They gave him cost up front and did a good job.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Fairfax, VA
Honda Odyssey
Verified Customer
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10/31/2018 Category: Service
Ryan said that they were really responsive, and the pricing was good and honest.
This review was collected via phone interview by Customer Research Inc.

XZ
Xavier Z.
Woodbridge, VA
Mazda Mazda6
Verified Customer
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10/24/2018 Category: Service
Xavier said the staff was thorough in the diagnosis. It provided clear communication of the issues, short and long term, and fixed the vehicle.
This review was collected via phone interview by Customer Research Inc.

MK
MAX K.
Centreville, VA
Acura TLX
Verified Customer
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10/23/2018
Brian the Owner is Honest and for me, that's all I need!
I've been bringing my vehicles here since I moved to Nova 4 years ago. Brian takes care of his Customers. I strongly recommend bringing all vehicles to My Dads Automotive! They will take care of you.

RG
Roxanne G.
Herndon, VA
Toyota Highlander
Verified Customer
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10/22/2018 Category: Service
Roxanne said the staff fits her in the next day's schedule, and completes the service that same day.
This review was collected via phone interview by Customer Research Inc.

DH
DONALD H.
Clifton, VA
Toyota Tundra 4WD Truck
Verified Customer
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10/19/2018
Very efficient and excellent mechanical work
Brian is an excellent mechanic very methodical went through all the diagnostics and solve the issue with my truck running.

TC
TRACY C.
Ashburn, VA
Dodge Charger
Verified Customer
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10/18/2018
Excellent service
It is a comfort to know I will always receive fast and excellent service here. Brian is a master at his craft and I trust him completely with his diagnosis and repair. Your car is such an important part of your life and being able to trust that my car will be repaired quickly , correctly and at a fair price is one less stressor in my life!!

TM
Tracy M.
Madison, VA
Subaru Impreza Sedan
Verified Customer
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10/13/2018 Category: Service
Tracy said they are excellent in every way. Their customer service is superior. They're honest and take care of their customers.
This review was collected via phone interview by Customer Research Inc.

RT
Ryan T.
Centreville, VA
Mercedes-Benz ML350
Verified Customer
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10/12/2018 Category: Service
Ryan said Jeremy and Brian provide excellent customer service. Brian is very skilled as a mechanic but they are both good.
This review was collected via phone interview by Customer Research Inc.

PL
Paul L.
Centreville, VA
Honda Civic Sdn
Verified Customer
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10/12/2018 Category: Service
Paul said the business lived up to his expectations by providing great service.
This review was collected via phone interview by Customer Research Inc.

TS
THOMAS S.
Nokesville, VA
Acura TL
Verified Customer
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10/11/2018
Professionalism and Customer Service
Everyone was professional and treated me well. Excellent customer service!

Verified Customer
Sterling, VA
Jeep Patriot
Verified Customer
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10/09/2018
Reliable, Trustworthy, and Awesome!
This shop is great! They do excellent work. They are very thorough and honest. The whole crew is very friendly. This is the only shop I go to now. If I could, I would give them 6 stars!

RC
RYAN C.
Centreville, VA
Jeep Wrangler
Verified Customer
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10/08/2018
Great customer service!
Great experience from start to finish.

DW
Darrel W.
Kempner, TX
Jeep Wrangler
Verified Customer
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10/08/2018 Category: Service
Darrel said the staff were highly informative and asked for his opinions on the service.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Virginia
GMC Sierra 3500
Verified Customer
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10/06/2018 Category: Service
Mike said he was very satisfied with this facility. It did a great job, at a great price, and it was done correctly. They kept him updated on what was going on.
This review was collected via phone interview by Customer Research Inc.

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