Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

488 Reviews

100% Would Recommend
Latest Review about 5 hours ago

Reviews


KW
Kelly W.
Sterling, VA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Kelly said the staff is wonderful to deal with. She said the staff is honest, nice and reliable.
This review was collected via phone interview by Customer Research Inc.

CM
Claudine M.
Chantilly, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Claudine said the staff at this business were very nice. She recommends them often.
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
Chantilly, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Steve said this business had qualified technicians. They were very friendly.
This review was collected via phone interview by Customer Research Inc.

JM
JEFF M.
Gainesville, VA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
5 Star Service once again
My Dad’s service and knowledge is by far the best I have experienced.

JK
Jason K.
Herndon, VA
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Jason said that the place has both good mechanical service and customer service,
This review was collected via phone interview by Customer Research Inc.

BM
BRUCE M.
Chantilly, VA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Honest and reasonable
Great service, very reasonable price, great communication with the customer. Much better than any dealership.

RB
Robert B.
Virginia
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Robert said they did a great job. They were up front and the price was good.
This review was collected via phone interview by Customer Research Inc.

DW
Donna W.
Centreville, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Donna said the business always provides exceptional service.
This review was collected via phone interview by Customer Research Inc.

MC
MARK C.
Rockville, MD
Acura RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Torque converter and other maintenance done
Fast, professional, thorough. As opposed to Acura dealerships. Never going to the dealership again. Brian fixed several simple things the dealership did wrong on top of everything else.

JK
Jin K.
Chantilly, VA
Lexus LX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Jin said the staff was honest and did an awesome job.
This review was collected via phone interview by Customer Research Inc.

SA
Syed A.
Woodbridge, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Syed said the service at this business was great.
This review was collected via phone interview by Customer Research Inc.

CD
CHRIS D.
Fairfax, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
So Glad I Found My Dad’s; Won’t Go Anywhere Else
Everyone at My Dad’s—from reception to the mechanics—is super friendly. The crew is knowledgeable & honest, and the prices are fair. In fact, that’s I found these guys, through a site that guarantees fair pricing (sorry, I forget the name).

DK
Dan K.
Fairfax, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Dan said the business is great.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Nokesville, VA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Thomas said the service was great, the pricing was fair and the owner was very flexible.
This review was collected via phone interview by Customer Research Inc.

AJ
ALLEN J.
Sterling, VA
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Trust and Recognition of Expertise
Trust and recognition. Certain kinds of jobs are neither physically nor mentally demanding. I like to do those myself. Yet sometimes there is a comparative advantage to having My Dad's Automotive do them. Where do I draw the line? After I buy the parts and have them sitting in my garage (or the boot of the SUV) for weeks. It is not about my ability, I know how to turn a screwdriver and I genuinely like to work on my vehicles. Yet some weeks, I just cannot find enough hours in a day, a week, or a month to do simple things. Here is where trust and recognition of expertise comes in: I trust Brian and Stephanie to get the job done correctly and to charge a reasonable amount. When an oil change tickler went off and I still drove for almost 1000 miles, I realized that I have run out of time. I made an appointment and let them handle it. Job done. Price paid. I am okay with that!

SA
Siroos A.
GAINESVILLE, VA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Siroos said the business provided good service. The diagnostic was good.
This review was collected via phone interview by Customer Research Inc.

JW
Jeremy W.
Manassas, VA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Jeremy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

NK
Nilesh K.
Herndon, VA
Honda Accord Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Nilesh said that almost everything was good. However he had to return to have a couple of issues fixed.
This review was collected via phone interview by Customer Research Inc.

TS
Tania S.
Aldie, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Tania said this business has great customer service. The staff are friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

SL
Sarah L.
Leesburg, VA
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Sarah said the staff was professional and the service was really fast.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 488 in total