Northtowne Hyundai is staffed with trained technicians who provide the best in quality Hyundai repair and maintenance. Northtowne Hyundai is staffed with trained technicians who provide the best in quality Hyundai repair and maintenance.
Verified CustomerDavid,
Thank you for bringing this to my attention. I will review this with the Service Manager Jeff Hudson.
After an hour's wait, the attendant came to me and said, "You're all ready to go! They drove the vehicle and didn't find anything wrong. If you want a tranmission flush we can get it won't be done until 2 PM." (at this point it was 11 AM)
What is the purpose of calling to schedule a time to have the vehicle looked at and then told you'll have to wait 3 mores hours to have work completed? ...let alone not being consulted after an initial inspection.
I have been to this dealership svc dept many times and this was the first time I've experienced lack of customer svc like this. Disappointing.