Reviews
SA
STEPHEN A.
Los Angeles, CA
Mercedes-Benz E-Class
Verified Customer
Excellent source for Automotive service
I needed a smog check and I was immediately taken care of by Louis who works for Paul's Automotive. I have taken my cars to Paul's for many years. They are more than fair with their prices and I trust them with my cars completely. You cannot go wrong by having them do any service you need on your car. I would never go anywhere else for service.
Recommended
Paul T. from Paul's Automotive Service Center responded on 10/17/2018
Thanks for your continued business!!
DH
Dylan H.
Van Nuys, CA
Nissan Versa
Verified Customer
Dylan said the staff at this business were able to accommodate his work schedule. The service was done quick and the price was less than what he had expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
MV
MARY V.
Sherman Oaks, CA
Audi A3
Verified Customer
Satisfied as usual
This was a first visit with this car. We have been customers for many years and have always been confident in the quality of your service and the fairness of your prices. This car was reaching the end of its lease contract and we needed it evaluated as to whether to purchase it outright or let the contract expire. Your inspection and evaluation helped us make that decision.
Recommended
CF
Cynthia F.
Beverly Hills, CA
Jeep Grand Wagoneer
Verified Customer
Spoke with Nathan. He said the service was good, however it was a little expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
IF
Isabelle F.
Sherman Oaks, CA
MINI Cooper Coupe
Verified Customer
Isabelle said the staff fixed the vehicle fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
SF
SUSANNE F.
Sherman Oaks, CA
Subaru Forester (Natl)
Verified Customer
Great place!
They have taken care of my car for the past 5 years, I highly recommend Paul and Loius. They are friendly, knowledgable, reliable and efficient.
Recommended
MM
Marta M.
Sherman Oaks, CA
Chrysler Town & Country
Verified Customer
Marta said this business always does good work, they are friendly, and she trusts them.
Recommended
This review was collected via phone interview by Customer Research Inc.
TE
Tony E.
Los Angeles, CA
Mercedes-Benz 280CE
Verified Customer
Tony said the staff was able to do something for him that other people couldn't do.
Recommended
This review was collected via phone interview by Customer Research Inc.
MJ
MARYANN J.
Los Angeles, CA
Toyota Prius
Verified Customer
Happy Place for Cars with a Glitch of Some Kind
I am so grateful that there is a "Paul's Automotive" because as a "little old lady" who knows NOTHING about cars I feel that I have a really good and honest friend who will take care of all the problems...and at a very reasonable price.
Recommended
BM
BOB M.
Riverside, CA
Ford Expedition
Verified Customer
Vehicle inspection
I dealt with Paul and staff they were very professional, and communicative. They completed the tasks on time with a complete report I requested, and were reasonably priced.
Thank you Paul's Automotive
Thank you Paul's Automotive
Recommended
PB
Paul B.
Agoura Hills, CA
Nissan Versa
Verified Customer
Paul said the technicians always provide good service. He never feels as if they are giving him the run around and always do a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Sherman Oaks, CA
Chrysler 300M
Verified Customer
Great work and piece of mind that everything is done correctly
I have taken two vehicles here and will continue to bring my next auto down the road because of how much I trust Paul’s automotive to fix things correctly. Such skilled mechanics that know their way around a vehicle. Thank you very much.
Recommended
LR
Lauren R.
Studio City, CA
Hyundai Sonata
Verified Customer
Lauren said they are really trustworthy, honest and kind. She has already recommended this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
JARON S.
Los Angeles, CA
Honda Accord Cpe
Verified Customer
These guys are world class!
Delviers the best service. Fast and Friendly. Honest. I'd trust them with my wife. Okay, that last sentence is a lie. The rest is true.
Recommended
IG
IRVIN G.
Sherman Oaks, CA
Saturn SL
Verified Customer
Excellent service
I always receive, prompt, courteous, excellent service.
Recommended
DH
DAVID H.
Panorama City, CA
Lexus ES 300 Luxury Sport Sdn
Verified Customer
Knowledge
Paul has knowledge of many autos which brings confidence on my part.
Recommended
MF
Matthew F.
Van Nuys, CA
Pontiac Grand Prix
Verified Customer
Matthew said the service the staff provided was quick and they got him in the same day for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
NF
NANCY F.
Studio City, CA
Toyota Camry
Verified Customer
Paul's Automotive Service Center Great Review
Service is friendly and car runs like a dream. Thank you!!!
Recommended
KH
KEN H.
Encino, CA
Chrysler PT Cruiser
Verified Customer
NO BETTER PLACE TO HAVE YOUR CAR REPAIRED. EVER!
I've been taking my cars there for about 15 years and wouldn't take it anywhere else. These guys are really straight shooters.
Recommended
HZ
HARRIET Z.
Los Angeles, CA
Toyota Camry
Verified Customer
fast, friendly and you know what you are doing
do great job and honest
Recommended