Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1255 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


SG
STANLY G.
Sherman Oaks, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
door handle fix
tried to fix door handle and they did an excellent job finishing it.

JC
Jerry C.
Sherman Oaks, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Jerry said he went in for an oil change and he was very satisfied. They got it out in a timely manner and they did a very good job.
This review was collected via phone interview by Customer Research Inc.

AF
Alex F.
Sherman Oaks, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Alex said he's very satisfied with the service and he likes this business very well. He's been a customer since 1970.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Los Angeles, CA
BMW 323i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018
No worries!
I’ve been using Paul’s Automotive for the last 15 to 20 years , and I’ll continue to use them because they’re professional, Curtious , and honest . I never worry if I’m going to be taken advantage of . 100% satisfied!

RE
Rudy E.
California
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Rudy said the staff are friendly, good and honest people.
This review was collected via phone interview by Customer Research Inc.

CW
Cheryl W.
Sherman Oaks, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Cheryl said she has been a faithful customer for years. The staff members are very efficient, very polite and very professional. She was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

RH
Ronald H.
Beverly Hills, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Ronald said he has been going to this business for 25 years, and they always do a good job for a fair price. They never do unnecessary work.
This review was collected via phone interview by Customer Research Inc.

NG
Norman G.
North Hills, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Norman said the oil change indicator light wasn't turned off by the mechanics after the oil change. He will take his vehicle back to the business tomorrow morning.
This review was collected via phone interview by Customer Research Inc.

MZ
Matt Z.
Van Nuys, CA
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Matt said the business does really good work and they charge a fair price.
This review was collected via phone interview by Customer Research Inc.

MF
MICHAEL F.
Sherman Oaks, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017
Great service
They diagnosed and repaired my car promptly.

DP
Dequita P.
Sherman Oaks, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Dequita said the business is always helpful. They never overcharge. Her vehicle gets done with in 24 hours.
This review was collected via phone interview by Customer Research Inc.

JH
Juan H.
Sherman Oaks, CA
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Juan said the staff is kind and friendly.
This review was collected via phone interview by Customer Research Inc.

ZM
Zach M.
Van Nuys, CA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Zach said he's very pleased with the service and the wait time is good.
This review was collected via phone interview by Customer Research Inc.

CJ
Chris J.
Sherman Oaks, CA
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Chris said the staff did a great job. They were really good and trustworthy.
This review was collected via phone interview by Customer Research Inc.

SF
SHARON F.
Canyon Country, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2017
Excellent service
I was originally referred to Paul's by a friend. I have been there several times since and have always found them to be professional, trustworthy, courteous and friendly! I am usually taken care of by Louis who always explain clearly any issues that were found and the recommendations to resolve those issues.

PM
PATRICK M.
Sherman Oaks, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2017
Friendly, efficient people to work on your car
I drove in and went next door to have breakfast. When I came back, my car was waiting for me! What better service can you get? They are efficient as well as being personable and nice!! We have been doing business with them for years and will continue to do so.

DG
Dan G.
Winnetka, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Dan said the business did a good job and they quickly helped him out.
This review was collected via phone interview by Customer Research Inc.

DH
Dennis H.
Van Nuys, CA
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Dennis said the staff did great work and he was very happy.
This review was collected via phone interview by Customer Research Inc.

EN
Edward N.
Sherman Oaks, CA
Ford Bronco II
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Edward said he didn't experience any issues with this business and was pleased with their service.
This review was collected via phone interview by Customer Research Inc.

LA
Louis A.
Sherman Oaks, CA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/30/2017 Category: Service
Louis said he keeps going back to this business because they have good mechanics in general. The original estimate for the repair was $700 and it cost him $1,000 but the work was not done properly. The repair was about average.
This review was collected via phone interview by Customer Research Inc.