Reviews
DM
Dennis M.
Sherman Oaks, CA
Ram 1500

04/14/2020
Category:
Service
Dennis said this business always has good service.
Recommended
SL
STEPHEN L.
Valley Village, CA
Ford Mustang

04/03/2020
Ma and Pa shop!
A family owned business is rare and this business is about customer care for the community!
Recommended
JS
JEREMY S.
Sherman Oaks, CA
Honda Accord Sdn

04/02/2020
Excellent Professional Service
Great service, you know you are getting the best service and cost possible.
Recommended
MD
MARK D.
Sherman Oaks, CA
Ford Mustang

03/29/2020
Love Pauls
All they need is free coffee.
Recommended
RT
ROGER T.
Sherman Oaks, CA
Toyota Camry

03/28/2020
PERSONAL, PROFESSIONAL TOUCH
THANK YOU FOR BEING AVAILABLE, WITH SWIFT SERVICE AND A FRIENDLY MANNER.
Recommended
BS
Britney S.
CA
Lincoln MKS

03/28/2020
Category:
Service
Britney said they were efficient with getting her vehicle in and they tended to her needs.
Recommended
AG
ARNDT G.
Thousand Oaks, CA
BMW 3 Series

03/26/2020
Great Know-How
Several months after rotors and brake pads on my 2011 BMW 328 were replaced by somebody else the steering wheel started to shake when using brakes indicating warped rotors. Though, when using the breaks very strong the shaking didn’t occur. The guy who had replaced the brakes is a friend with 30+ years of experience as a car mechanic. His dial indicator did not show any significant rotor warp. Thus, he thought the issue is coming from the rack and pinion or from something related to the steering.
Went to Paul. He found that the front rotors were not OEMs and were actually warped. He replaced the front rotors and pads with OEM parts which fixed the issue. He was very honest and said that the rear rotors are ok and don’t need to be replaced. Paul also found that the rubber of the control arm bushings were soft which exaggerated the shaking of the steering wheel. Hence, Paul replaced the bushings which also required a front wheel alignment. Paul did it all and now the car drives like new.
I will never again let anybody else than Paul touch my car, even for relatively simple issues like oil changes or break replacements.
Went to Paul. He found that the front rotors were not OEMs and were actually warped. He replaced the front rotors and pads with OEM parts which fixed the issue. He was very honest and said that the rear rotors are ok and don’t need to be replaced. Paul also found that the rubber of the control arm bushings were soft which exaggerated the shaking of the steering wheel. Hence, Paul replaced the bushings which also required a front wheel alignment. Paul did it all and now the car drives like new.
I will never again let anybody else than Paul touch my car, even for relatively simple issues like oil changes or break replacements.
Recommended
BR
BARRY R.
Sherman Oaks, CA
BMW 3 Series

03/15/2020
Always the best service
Paul's has been my place to go for many years. Great service and keeps my cars running great.
Recommended
DV
DAVE V.
Van Nuys, CA
Ford Escape

03/11/2020
Best Shop In The Valley
Paul's Automotive is the best. Louis greats you with a joke and a smile. Paul especially knows the vintage cars and enjoys working on them personally. Carla runs a tight ship. I highly recommend Paul's Automotive for all your vehicle servicing needs.
Recommended
ML
MARSHA L.
Sherman Oaks, CA
Saturn Ion

03/06/2020
The best!
I've been taking my 2007 Saturn to Paul's for almost ten years. I give them a lot of credit for my car still running so beautifully. Their service is fantastic!
Recommended
RM
ROQUE M.
Van Nuys, CA
Ford F-150

03/05/2020
Happy client.
Very friendly and professional service. My truck is running smoothly.
Recommended
BW
BILL W.
Thousand Oaks, CA
BMW X1

03/05/2020
Fantastic service from a trusted and experienced shop
Paul's always does a great job. Very knowledgable and provide excellent service.
Recommended
JC
JOHN C.
Sherman Oaks, CA
Dodge Grand Caravan

03/04/2020
It is hard to find a business that is honest!
We have been consumers for over 12 years and we are thoroughly happy doing business with Pauls. Our vehicles are always repaired correctly and the competitive prices are something we take advantage of.
Recommended
ES
ED S.
Agoura Hills, CA
Honda Odyssey

03/03/2020
awesome customer service
Paul and his team are awesome. very courteous and helpful and did an excellent job on my car.
Recommended
Verified Customer
Oak Park, CA
Mazda 6

03/02/2020
HONEST AMD TRUSTWORTHY
Fast, friendly and honest service! These guys are great, I wouldn’t go anywhere else!
Recommended
Displaying Review 121 - 135 of 1632 in total