Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1195 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago

Reviews


CL
Carl L.
Sherman Oaks, CA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Carl said he was in and out and it went very smoothly.
This review was collected via phone interview by Customer Research Inc.

GH
Greg H.
Sherman Oaks, CA
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Greg said he had the same work done on his vehicle at different businesses that were a lot more expensive. He is happy with the service he was provided with at this place.
This review was collected via phone interview by Customer Research Inc.

AR
Alex R.
Sherman Oaks, CA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Alex said the business was super quick and low priced. The staff were very quick and very helpful.
This review was collected via phone interview by Customer Research Inc.

AR
Armondo R.
Lancaster, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Armondo said the business has good mechanics who do excellent work.
This review was collected via phone interview by Customer Research Inc.

WD
WILLIAM D.
Los Angeles, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
OUR SOLE VEHICLE A HONDA CIVIC SERVICE DATE MARCH 30TH 2018
We say thank you for your knowledge and experience in the maintenance of automobiles.
Your service company has a great culture wherein the client certainly feels they are well served.

From William Dean Professional Mechanical Engineer California. March 31st 2018

MD
MATTHEW D.
Reseda, CA
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Solid service
They get the job done

BR
BARRY R.
Sherman Oaks, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Paul's is great
Always great service. I wouldn't bring my car anywhere else.

JH
Josh H.
Los Angeles, CA
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Josh said the service was great.
This review was collected via phone interview by Customer Research Inc.

JM
JUDY M.
Van Nuys, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Honest mechanic.....Absolutely fabulous!!!!
Thank you Paul's Automotive for such good work. Ya'll are knowledgeable, honest, and I am so glad to have a mechanic that I'm not afraid to go to!!

- Miss Judy

DM
Dale M.
Denver, CO
Cadillac Seville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Dale said the business was great in all areas.
This review was collected via phone interview by Customer Research Inc.

SL
STU L.
Sherman Oaks, CA
INFINITI Q45
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Always courteous. Always very helpful.
Very dependable, always able to correct problems quickly.

BT
BRIAN T.
Van Nuys, CA
GMC Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018
PROMPT, EFFICIENT SERVICE
On my most recent visit (rear brakes, oil change and alternator), I received the same expert service that I've become accustomed to at Paul's. They always do what is necessary to keep my Suburban running in tip-top condition, and they NEVER oversell their services or parts. Based on my experiences with repair facilities, Paul's is the best in the Valley!

SG
Sal G.
Los Angeles, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Spoke with Mary. She said the employees did a great job and she is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Sherman Oaks, CA
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Mike said the service is quick, the prices are good, and the people are friendly.
This review was collected via phone interview by Customer Research Inc.

DT
Dylan T.
Sherman Oaks, CA
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Dylan said the work was done quickly and affordably. His vehicle is working now.
This review was collected via phone interview by Customer Research Inc.

IG
IRVIN G.
Sherman Oaks, CA
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018
Excellent service
The service is always great. They call to let me know what the problem is, the price and how long it will take to repair. They call when car is ready. Never a problem after a repair and if there is, they fix it.

CF
Cynthia F.
Beverly Hills, CA
smart fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Spoke with Cynthia's husband. He said he was able to call and have his vehicle towed here and it was fixed by the next day. The employees were very honest on what the problem was and he was able to pay over the phone, the whole process was very smooth for a busy man. There was very little hassle, the employees are very trustworthy and straight forward.
This review was collected via phone interview by Customer Research Inc.

SE
Sherri E.
Studio City, CA
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Sherri said the business got her in really quickly.
This review was collected via phone interview by Customer Research Inc.

JI
JULIE I.
Studio City, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
Great service!
The staff is friendly and knowledgeable. They inform you of what needs to be done and what is recommended for the best performance of your car. They do not try selling you anything that does not need to be done.

ER
Edwardo R.
Van Nuys, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Edwardo said that Paul is the best guy and the staff are great. He will be sure to return to the business.
This review was collected via phone interview by Customer Research Inc.