Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1195 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


DH
DAVID H.
Panorama City, CA
Mazda Protege
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017
Quality and always quality
Efficient, quality service at a fair price.

BS
BOBBY S.
West Hills, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2017
Fast, Reliable Service, every time!
This shop has a proven track record for repairs and consultation on my Toyota Tacoma truck. They always find the time to fit me in and then conduct the quality repairs &\or upgrades in an efficient, timely manner! Definitely referrable!

ML
MICHAEL L.
Valley Village, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2017
Fantastic service as always
Paul's is simply the best auto service center I've ever been to.

EN
Edward N.
Sherman Oaks, CA
Ford Bronco II
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Edward said the business did everything great and he had no problems or issues.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Studio City, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Mike said the business has serviced his vehicles since they opened their doors and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Sherman Oaks, CA
Lexus LX 450 Luxury Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017 Category: Service
Robert said this business was very good and he did not expect the vehicle back as quickly as he got it. He got what he paid for and he liked the way Lewis explained everything.
This review was collected via phone interview by Customer Research Inc.

JG
JEFF G.
Sherman Oaks, CA
Ford Ranger
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/27/2017
Paul's Auto
Too Expensive!

AD
APRYL D.
Studio City, CA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2017
Pauls automotive
Pauls automotive is my first choice when my car needs services Paul and Louis are just so helpful and friendly and accommodating And the servicing is always done right

HZ
HARRIET Z.
Los Angeles, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017
great service
always consistent

RN
Robert N.
Sherman Oaks, CA
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Robert said the business is excellent and fair. They have good people working there and they do good work. They are pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

BT
BRIAN T.
Van Nuys, CA
GMC Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2017
GREAT SERVICE
Once again, I received prompt and efficient service from Paul's. My vehicle broke down in Inglewood one evening, and I had the vehicle towed to Paul's, after hours. I met Louis there early the next morning, discussed the vehicle's symptoms with him, and by 11 a.m., I was rolling again. I couldn't imagine getting better service. As long as the doors are open at Paul's, I'll be a customer!

DC
David C.
Valley Village, CA
Mercedes-Benz 300TD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017 Category: Service
David said the staff are the best in town. They are the most expensive but their quality and promptness is the best. He likes the way Luis, the service manager, handles his needs. Luis is a great guy. Everyone there is really good.
This review was collected via phone interview by Customer Research Inc.

RH
RICKI H.
Reseda, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017
fantastic
they are really nice and know their stuff.i trust them completely.

HG
HUGH G.
Hidden Hills, CA
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
Mercedes
Great service.
Found the problem right away

DV
DAVID V.
Encino, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017
Prius Smog Check
Fast service, Louis checked tire pressure and under the hood... no un-needed upsells just great, fast and friendly service.

JS
JOSEPH S.
Sherman Oaks, CA
INFINITI G20
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017
Trustworthiness
Top notch across the board

AD
Ahmet D.
Sherman Oaks, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017 Category: Service
Ahmet said this business is the best. The service was good and he had no problems.
This review was collected via phone interview by Customer Research Inc.

JP
JOHN P.
Encino, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Prompt & pleasent
Great --- as usual !😃

DH
Dylan H.
Van Nuys, CA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Dylan said the staff is always flexible with his schedule. They are able to think outside the box and they're great.
This review was collected via phone interview by Customer Research Inc.

DA
DAVID A.
Agoura Hills, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017
Great Service
Paul's automotive, always fixes the problem at a reasonable price. I have been going here for year. I am never disappointed.