Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1254 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago

Reviews


RK
Richard K.
Sherman Oaks, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Richard said that he can trust the employees and that they know what they are doing. He said that the service was prompt and when they do something to his vehicle it holds up.
This review was collected via phone interview by Customer Research Inc.

BV
Britt V.
Sherman Oaks, CA
Lexus GS 300 Luxury Perform Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Service
Britt said she's been with this business for over 25 years.
This review was collected via phone interview by Customer Research Inc.

IG
Irvin G.
Sherman Oaks, CA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Spoke with Lisa. She said the staff provide great service on all their vehicles.
This review was collected via phone interview by Customer Research Inc.

KO
Kara O.
Sherman Oaks, CA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Kara said that the business got her right in and serviced her vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RR
Robin R.
Sherman Oaks, CA
Mercury Mariner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
Robin said the prices are too high.
This review was collected via phone interview by Customer Research Inc.

JS
JOY S.
Encino, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Great....Louis & Paul are informative and good guys!
Got my car in on same day inquiry and got me out and back on the road!! Thank you all!!

JS
JUDITH S.
Reseda, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Always a great experience!
Just a routine service visit, but they did it quickly and reminded me that my son’s car is also due for service.

JI
JULIE I.
Studio City, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Paul's is great!
The guys who work here are very professional yet very friendly. They explain what needs to be done and what it will cost. They have been working with several of my friends for decades. They give very personal service to each person.

JS
Josephine S.
North Hills, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Josephine said the service was very good.
This review was collected via phone interview by Customer Research Inc.

EH
Eddie H.
Van Nuys, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Eddie said the business provides great customer service.
This review was collected via phone interview by Customer Research Inc.

CL
CRAIG L.
Sherman Oaks, CA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Great place to get your car serviced
Friendly and knowledgeable staff who want the best for the cars they work on.

LH
Linnea H.
Sherman Oaks, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Linnea said the business was very kind and helpful. They were quick and gave her a discount when asked.
This review was collected via phone interview by Customer Research Inc.

DD
DENNIS D.
Sherman Oaks, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
Nice job
As usual, complete, prompt, courteous service. Thank you.

KH
KEN H.
Encino, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Great work - done quickly
I have been going to Paul's for about 20 years. I've sent friends who become regular customers. Never seen a better auto repair shop.

PA
Peyman A.
North Hollywood, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Peyman said he is looking forward to doing future business, because the employees are good at what they do.
This review was collected via phone interview by Customer Research Inc.

MC
Melissa C.
Sun Valley, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Melissa said the staff was very thorough, informative, and prompt
This review was collected via phone interview by Customer Research Inc.

SC
Sean C.
Sherman Oaks, CA
Chrysler Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Sean said he was very happy with the service and price the business provided.
This review was collected via phone interview by Customer Research Inc.

BI
Bernadine I.
California
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Bernadine said the staff provided wonderful service. It couldn't have been any better. The work was excellent and she would like to thank them.
This review was collected via phone interview by Customer Research Inc.

DD
Daniel D.
Canoga Park, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Daniel said the business had fast service and friendly technicians.
This review was collected via phone interview by Customer Research Inc.

SG
STANLY G.
Sherman Oaks, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
door handle fix
tried to fix door handle and they did an excellent job finishing it.