Service Coupons
Reviews
EG
EDWARD G.
Toyota Tundra
Verified Customer
ReScore Review™
Updated review
Chris A. Thanks for reaching out to me with my concerns.
I suspected your shop may have been having a hectic kind of day.
All businesses do. I didn’t know. No worries Chris.
I will use Randolph Automotive Service Center in the future and will recommend.
I suspected your shop may have been having a hectic kind of day.
All businesses do. I didn’t know. No worries Chris.
I will use Randolph Automotive Service Center in the future and will recommend.
Recommended
Original Review
Keeping me lnformed
Could have done a better job at keeping me informed with progress of repair.
I had to call them twice,they never called me.
As far as the repair of exhaust leak, to early to tell.
So far so good.
Would I recommend?
Maybe
I had to call them twice,they never called me.
As far as the repair of exhaust leak, to early to tell.
So far so good.
Would I recommend?
Maybe
Recommended
Chris A. from Randolph Automotive Servicenter responded on 09/29/2020
We appreciate you choosing our shop to repair your vehicle. I do apologize for not calling you sooner, but that day was a bit hectic and we were short a technician. I'll be sure to keep you better informed in the future, and hope you are happy with the quality of work done to repair your exhaust leak.
Chris AlexopoulosShop Manager
781-963-9886
KD
KONSTANTINE D.
Brighton, MA
Hyundai Elantra
Verified Customer
Brought my Hyundai Elantra 2011 in and they fixed it on the same day!
Super professional, and helpful. Helped me determine exactly what was wrong and resolve it.
Recommended
WF
WENDY F.
Randolph, MA
Kia Sorento
Verified Customer
Friendly and efficient
I came in for an oil change and my headlight replaced. It was late in the day and they usually do not provide this service during the time slot I stopped in; but they made the time for me anyway. I am so grateful to them because this was my only day off and I really needed the headlight changed. Thank you for the quick turn around and making the time for me today.
Recommended
JM
JANET M.
Milton, MA
Toyota Sienna
Verified Customer
Service and staff
They provide excellent service . The staff are professional, friendly and answer all your questions
Recommended
PD
PAUL D.
Randolph, MA
Toyota Prius
Verified Customer
They fix everything.
Just had my Primus serviced. Another great job for a fair price.
Recommended
KD
KEVIN D.
Randolph, MA
Chevrolet Silverado 2500HD
Verified Customer
Great service experience
Thanks again to Randolph Auto for the recent service on my vehicle. As usual, very professional, took my truck in on time, and let me know when complete with a text. Clean, neat , service area and shop.
Recommended
RG
RAMON JUAN G.
Randolph, MA
Honda Accord Cpe
Verified Customer
Good
They are very helpful and Considerate with their customers.
Recommended
MM
MYRON M.
Randolph, MA
Mercedes-Benz ML350
Verified Customer
Going the extra mile
Great location on the Main with a friendly and professional staff. They also keep the office and service areas very clean and tidy. The work was performed without any issues and on time.
My only suggestion would be that when someone brings their car in for service they should do a complete check on all fluid levels and either top off the fluids or make the own aware of what fluids may need topping off. Doesn't make much sense to have someone drive away after service and then finding out the following day that some fluids are low. Going the extra mile will says a lot about a business that provides service to the public.
My only suggestion would be that when someone brings their car in for service they should do a complete check on all fluid levels and either top off the fluids or make the own aware of what fluids may need topping off. Doesn't make much sense to have someone drive away after service and then finding out the following day that some fluids are low. Going the extra mile will says a lot about a business that provides service to the public.
Recommended
Chris A. from Randolph Automotive Servicenter responded on 10/14/2020
Myron,
As part of most of our services, we normally check & top off fluids. If for some reason, it fell through the cracks on your vehicles service we do sincerely apologize. We appreciate you letting us know, as now we can grow and better ourselves. Please feel free to contact us regarding anything in the future.
Thank you!
Shop Manager
781-963-9886
AB
Andrew B.
Randolph, MA
Ford Fusion
Verified Customer
Andrew said the business was a good experience and there were no issues with Mike.
Recommended
SR
SAMANTHA R.
Randolph, MA
Honda CR-V
Verified Customer
Fast and knowledgeable service
I dropped my car off at 8am for an inspection, oil change, and other issues. Randolph Automotive was quick to diagnose the problem and called me to keep me in the loop. I had my car back the same day. The staff at the front were very approachable and knowledgeable as well.
Recommended
Chris A. from Randolph Automotive Servicenter responded on 10/14/2020
Thank you Samantha!
Chris AlexopoulosShop Manager
781-963-9886
DK
DAVID K.
Brockton, MA
Chrysler 200
Verified Customer
Fast and efficient
As usual, I got great service. Whether it is a major repair or just a tire repair, the service is the same. I won't go to any other mechanic.
Recommended
Chris A. from Randolph Automotive Servicenter responded on 10/14/2020
Thank you David!
Chris AlexopoulosShop Manager
781-963-9886
MR
MIRIAM R.
Randolph, MA
Acura RDX
Verified Customer
Great work and very friendly
They are on top of everything, do great job, keep you informed, and are very friendly. They also have reasonable prices. Very happy with them.
Recommended
Chris A. from Randolph Automotive Servicenter responded on 10/14/2020
Thank you Miriam!
Chris AlexopoulosShop Manager
781-963-9886
LG
LAKITHA G.
Randolph, MA
Nissan Altima
Verified Customer
Always Great Service
Each time I have an issue with my vehicle. I can count on Mike and his team to take care of my repair needs. From the front desk to the mechanics, they are all friendly and personable.
What is most important to me and what Randolph AutoService excels at is: Their communication is always open and honest. Their prices are always reasonable and affordable and lastly their customer service is always superb. I highly recommend Randolph Autoservice for your repair needs
What is most important to me and what Randolph AutoService excels at is: Their communication is always open and honest. Their prices are always reasonable and affordable and lastly their customer service is always superb. I highly recommend Randolph Autoservice for your repair needs
Recommended
Verified Customer
Quincy, MA
Toyota Camry
Verified Customer
Courtesy of staff, quality and explanation of work to be done
Assistant at front desk very pleasant and helpful. Mechanics are very clear on work to be done and why needed.
This time I only needed a headlight but they also checked all the lights to make sure all working.
This time I only needed a headlight but they also checked all the lights to make sure all working.
Recommended
Chris A. from Randolph Automotive Servicenter responded on 10/14/2020
Thank you!
Chris AlexopoulosShop Manager
781-963-9886
CC
CHELSEA C.
Randolph, MA
Volkswagen Jetta Sedan
Verified Customer
Will be back!
It was my first time coming here and I will be back for my future car maintenance. The woman behind the desk was very nice.
Recommended
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