ReScore Reviews™ (6)
We are sorry for your unplesant experience. I have reached out to the customer and have resolved the issues.
PS. If Rich's actually pays attention to these reviews and offers to make this right, I will gladly delete this review and write a new one.
Additionally I did by Car#1 and was horrified to arrive home and discover that I was allowed to drive off the lot with a burnt out brake light...thanks for that.
Simple fix, car now runs great, no charge, sorry for the inconvience.
He said he didn't have it, but his boss will have to get the paperwork. When I finally got the paperwork, there was nothing on there about the transmission being replaced. But once again I saw, transmission fluid. I talked to Ron about it, he swore up and down that the car's transmission had been replaced. Of course I could not take the car back because the warranty had already expired. They knew the car had problems when I bought it. Well l have to chop this one up as a lesson learned. Never Trust a Car Dealer who says they can fix the problem. My next car I will also have checked out before buying, and if there is the smallest problem, I Will Not Buy It!!!!
I just wish I could go back and do it over and not purchase this car. Please remember to check with the Better Business Bureau before even thinking of purchasing a car from one of the small lots that are crooks
Live and learn I guess.
Hi Ken this is Rich here.
We are sorry you had trouble with your car, we did not reset the check engine light on your Honda, however we did put a new clutch in and did disconnet the battery at the time of the clutch being replaced, hence the radio code.
If you want to turn off a check engine code a 15 dollar scanner will do this. But we do not turn off check engine lights to sell cars, I have four full time mechanics to address these kind of issues.
Again I am sorry your car broke so soon, sometimes when cars sit on the lot for awhile and then get sold something new breaks down.
If you have called us right away we would have repaired your car right away since it happened on the way home.
Please send us a copy of the receipt we will help out with the bill.
Thanks for reading Rich Sargent
We are sorry for the problems with your car, we have left two voice mails and have reached out to you with emails also.
We would like to verify the diagnose is indeed correct, please contact as soon as possible.